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Scale Logo Scale · Marketing, Digital Marketing, SEO, SEM

Internal Communications Senior Manager

United States, San Francisco, CA Employment contract 151200.00 - 189000.00 USD / Year · Job Posted May 29, 2026
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Job Description

Scale AI is looking for an Internal Communications Senior Manager to join our Communications team. Reporting to the Internal Communications Lead, you will be a key driver in building and scaling a world-class internal comms function that connects every employee to Scale's mission, leadership vision, and business milestones. This is a high-impact, cross-functional role that will shape how nearly every team at Scale understands and rallies around company goals.

Job Responsibility

  • Own and expand internal communications across all business units, building structured programs that help leaders engage and align their teams
  • Identify gaps in the current internal comms landscape and design net-new programs, from concept through execution, that meet the evolving needs of a fast-growing, cross-functional organization
  • Partner closely with business unit leaders and chiefs of staff to develop and execute their communications strategies, including AMAs, leadership updates, and mission-critical announcements
  • Drive the strategy and execution of company wide channels including all-hands meetings, AMAs, internal newsletters, and Slack channels with the goal of ensuring employees feel informed and connected to Scale's direction
  • Develop a cohesive internal communications framework that ladders up to CEO and executive messaging, helping employees understand business performance, company milestones, and strategic priorities
  • Act as a strategic advisor to senior leaders on how to communicate with and inspire their teams, improving leader visibility and employee engagement across the organization
  • Build and maintain measurement frameworks (e.g., pulse surveys, engagement metrics) to assess program impact and continuously improve internal comms effectiveness
  • Collaborate with the broader Communications team on crisis, policy, and corporate storytelling as needed, ensuring internal and external narratives are aligned

Requirements

  • 6+ years of experience in internal communications, with a proven track record of building and scaling internal comms programs at a fast-growing technology company
  • Demonstrated experience advising and partnering with senior leaders and executives on communications strategy, with the ability to influence without authority
  • Strong program management skills and the ability to build repeatable, scalable processes across a large, cross-functional organization
  • Exceptional written and verbal communication skills, with the ability to craft compelling narratives that resonate with diverse internal audiences

Nice to have

  • Experience working in a high-growth technology company
  • Familiarity with internal comms tools, platforms (e.g., Slack, intranet systems, survey tools) programming, and data-driven approaches to measuring communication effectiveness
  • Experience supporting CEO or executive-level communications in a fast-paced environment

What we offer

  • equity
  • comprehensive health, dental and vision coverage
  • retirement benefits
  • learning and development stipend
  • generous PTO
  • commuter stipend
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