Internal Communications Manager Job at Zuora (Foster City)

Internal Communications Manager

Zuora

Location:
United States , Foster City

Category:
-

Contract Type:
Employment contract

Salary:

113100.00 - 153000.00 USD / Year

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Job Description:

We’re looking for an Internal Communications Manager to be a key individual contributor driving our global internal communications programs. In this role, you’ll serve as a central point of contact for internal communications, partnering with senior leaders and cross-functional teams to plan, write, and deliver communications that keep ZEOs aligned, informed, and inspired. You’ll shape the narrative of where Zuora is going and how we get there together, working across channels such as email, Slack, our employee newsletter, intranet, and live events. You’ll translate complex strategies into clear, human messages and help leaders communicate with clarity, confidence, and impact.

Job Responsibility:

Plan and execute internal communications programs
Write and edit clear, compelling content
Support executive and leadership communications
Help run high-impact internal events
Build scalable processes and leverage tools
Champion culture, inclusion, and global representation

Requirements:

Minimum of 5+ years of experience in internal/employee communications, corporate communications, or a closely related field, ideally in high-growth tech or SaaS environments (or equivalent work experience with a Master’s or Bachelor’s degree as specified)
A quick learner with a keen interest in rapidly understanding the business, its strategies, and its complexities
Strong writing and editing skills with a portfolio that demonstrates your ability to craft clear, concise, and engaging content across multiple formats and audiences
Experience supporting C-suite and senior leaders on internal communications (e.g., emails, town halls, leadership meetings), with professionalism, discretion, and sound judgment
Comfort operating in a highly collaborative, fast-paced, and global environment, coordinating with multiple teams and stakeholders to get work over the finish line
Demonstrated ability to manage multiple projects at once—from recurring newsletters to one-off announcements and live events—while maintaining attention to detail and meeting deadlines
Familiarity with modern internal communication tools and channels (e.g., Google Workspace, Slack, intranet/CMS, Zoom/Vidyard, basic analytics dashboards
exposure to AI-assisted writing tools is a plus)
A genuine interest in culture, employee experience, and business strategy, and helping people understand not just what is happening, but why it matters and what they should do next

Nice to have:

Experience working closely with or within Marketing to align internal and external narratives
Familiarity with modern internal communications tools and analytics (e.g., intranet platforms, town hall tooling, survey/feedback tools, video and visual content formats)

What we offer:

Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
Medical, dental, and vision insurance
Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
Learning & development stipend to support ongoing growth
Opportunities to volunteer and give back, including charitable donation matching where available
Mental wellbeing resources and support

Additional Information:

Job Posted:
May 04, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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