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EarnIn is seeking an experienced Internal Communications Lead to establish and scale internal communications as a core function of the Communications team. This role will own the strategy, systems, and execution of global internal communications to drive employee engagement, leadership alignment, cultural connection, and operational clarity across a growing, global workforce.
Job Responsibility:
Establish internal communications as a formal, centralized function with clear ownership, systems, and measurement
Build and manage a structured internal communications framework, including channels, cadence, and editorial calendar
Execute against the purpose, audience, and operating model for all internal communication forums
Re-align company communication touchpoints by shifting All Hands to a quarterly cadence
Develop and manage a monthly company update (newsletter format)
Produce and support Town Halls / AMAs (~7 per year)
Partner closely with the Executive Leadership Team to improve clarity, consistency, and impact of leadership communication
Provide content support, templates, and messaging guidance for ELT communications
Enable effective communication cascade through people managers and team leads
Strengthen connection and belonging across a hybrid, global workforce through storytelling, recognition, and cultural programming
Partner with HR, ERGs, and Community teams to support monthly engagement moments
Spotlight employee stories, team wins, and mission impact
Support major launches, org changes, reorgs, training initiatives, and company updates with clear, structured messaging
Translate operational forums (MBRs, QBRs) into company-wide narratives
Design and manage monthly pulse surveys to track engagement, clarity, and sentiment
Establish baseline metrics and track progress against defined engagement drivers
Report insights and recommendations back to Communications and leadership teams
Requirements:
3+ years of experience in Internal Communications, Employee Communications, Corporate Communications, or related roles
Proven experience building or scaling internal communications in a growing or hybrid organization
Strong executive presence with experience supporting senior leaders and executive teams
Exceptional writing, editing, and storytelling skills
Experience managing multiple communication channels and complex messaging
Comfort operating both strategically and tactically in a fast-paced environment
Nice to have:
Experience working in tech, fintech, or high-growth companies
Experience supporting global or distributed workforces
Familiarity with employee engagement measurement and pulse survey tools
Experience partnering closely with People/HR teams
Strong project management and stakeholder management skills