Internal Channels & Content Lead

At Fortnum & Mason, we pride ourselves on exceptional standards, timeless tradition, and a spirit of innovation. We’re seeking a creative, collaborative and enterprising Internal Channels and Content Lead to join the Employee Communication and Engagement Team, which sits within the People Team function at Fortnum’s. Our Head Office is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from Green Park Tube Station and plenty of bus stops. As an integral part of the team, you will own and manage Fortnum & Mason’s internal communication channels, ensuring content is engaging, inclusive, and accessible for all colleagues across 8 locations. A central component of the role is driving adoption and effectiveness of Workvivo – our central communication platform used by all team members at Fortnum’s. This role is both strategic and hands on.