This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Our client is seeking an Internal Business Systems Project Manager to own and optimize its Atlassian ecosystem while leading internal business systems initiatives across the organization. This is a newly created position driven by company growth and is focused exclusively on internal operations; there are no customer-facing responsibilities. Unlike a traditional Project Manager, this role is centered on improving how work flows across the business. The successful candidate will partner with stakeholders across Operations, Sales, Finance, IT, and leadership to optimize processes, increase project visibility, and ensure teams are leveraging Jira and Confluence effectively. This is an excellent opportunity for someone with strong hands-on experience administering and optimizing the Atlassian suite who is looking to expand their impact within an organization's internal project management function.
Job Responsibility
Own and continuously improve the organization's internal Atlassian environment to support business initiatives
Partner with business leaders to understand operational needs and translate them into scalable Jira workflows and project structures
Design and optimize workflows, issue types, boards, dashboards, and reporting to improve visibility and execution across departments
Drive consistency in how projects, initiatives, and work requests are managed throughout the organization
Identify opportunities to improve efficiency through workflow optimization and process standardization
Lead internal cross-functional initiatives involving business systems, operational improvements, and process enhancements
Coordinate projects across departments while managing priorities, timelines, risks, and dependencies
Facilitate project planning sessions, stakeholder meetings, and status updates
Maintain project documentation including project plans, decision logs, requirements, and process documentation
Provide leadership with clear visibility into project health, priorities, and progress
Serve as the organization's primary functional expert for the Atlassian platform
Configure and maintain Jira projects, workflows, issue types, dashboards, filters, boards, and reporting
Optimize the use of Jira Project Discovery, Jira Service Management, and Confluence
Establish best practices, governance, and consistent usage across business teams
Partner with IT on technical implementation while owning the business configuration, structure, and overall platform strategy
Train and coach internal users on Atlassian best practices and platform adoption
Requirements
Approximately 3+ years of hands-on experience administering and optimizing Jira in a business environment
Strong experience with Jira Project Discovery
Strong experience with Jira Service Management
Strong experience with Confluence
Demonstrated experience designing and improving Jira workflows, dashboards, permissions, boards, issue types, and reporting
Experience supporting internal business users and cross-functional stakeholders
Strong understanding of Agile methodologies including Scrum and Kanban
Excellent organizational, communication, and stakeholder management skills
Ability to manage multiple initiatives while maintaining strong attention to detail
Nice to have
Experience supporting internal business systems, operational initiatives, or enterprise applications
Exposure to ERP, CRM, or systems integration projects
Experience driving process improvement and organizational workflow optimization