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Internal Business Platforms Admin

United States · Job Posted December 08, 2025
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Job Description

Position responsible for support and administration of on premise internal business tools (primarily ServiceNow) at PD ALTESS, including maintaining, updating, and creating complex business logic. Will also maintain and administer web application servers hosting ServiceNow and other internal business tools on Windows and Linux OS.

Job Responsibility

  • Responsible for all facets of support and administration of on premise internal business tools (primarily ServiceNow) at PD ALTESS
  • Maintaining, updating, and creating complex business logic with ServiceNow tool
  • Maintain and administer web application servers hosting ServiceNow and other internal business tools on Windows and Linux OS
  • Work across wide variety of systems, applications, and projects within PD ALTESS
  • End user support of ServiceNow, Atlassian, and Alfresco internal business tools
  • Following agile SDLC, configure internal business tools to customer requirements (mainly ServiceNow)
  • Performing all required patching, upgrading, and cybersecurity compliance activities for application environments (Windows and Linux OS)
  • Performing deployment of mid-tier computing capabilities (IIS, Apache, etc.)
  • Maintaining existing and configuring new ServiceNow workflows and custom components
  • Working with customers to enhance ServiceNow capabilities

Requirements

  • Fully adjudicated DOD Secret clearance (minimum)
  • Masters +10yrs experience or Bachelors +12yrs experience (for Senior Software Engineer)
  • Bachelors +5yrs or Associates +7yrs experience (for Intermediate Software Engineer)
  • CompTIA Security+ certification
  • Achieve and maintain ServiceNow Certifications (Certified System Administrator, Certified Implementation Specialist- ITSM within first 6 months)
  • Computing Environment (CE) Certification (can be waived for 3 months after project join date)
  • 1-3 years’ Experience with ServiceNow configuration in: IT Service Management suite, Platform configuration (forms, workflows, etc.), CMDB/Discovery
  • Understanding of how ServiceNow works with 3rd Party applications
  • Knowledge of Application Server architecture in large enterprise environment using IIS, Apache, Tomcat
  • Knowledge of Windows and Linux administrations skills
  • Experience with COTs integrations (specifically: ServiceNow, Atlassian, Alfresco)
  • Working knowledge of Web Services (SOAP and REST)
  • Working knowledge of XML
  • Working knowledge of Cyber Command Security Technical Implementation Guides (STIGs) processes and procedures
  • Strong communication skills (written/verbal)
  • Good interpersonal skills
  • Ability to work independently and as part of a dispersed team

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