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Internal Account Manager

United Kingdom, Hull · Job Posted March 01, 2026
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Job Description

Are you a dedicated and ambitious sales professional who would like to benefit from an uncapped commission scheme? Due to the continued successful results our Internal Sales team are producing, we're now looking to expand our team with additional sales professionals who can complement our current employees, and help us produce even stronger commercial growth.

Job Responsibility

  • Taking full ownership of a portfolio of accounts within a defined territory, ensuring strong relationships are built to establish profitable growth
  • Proactively pursuing new business and taking back market share from competitors and protect and grow web share across our customer base
  • Understanding our key differentiators as a business, using a consultative approach to offer quality, innovation and value add solutions to our customers and managing customer accounts in accordance with Arco processes and ways of working
  • Robust quotation management and conversion
  • Managing allocated sales leads with customers in accordance with business process and SLA’s
  • Utilising the pricing tool and market knowledge to deliver maximum margin growth
  • Analysing data and insight to make informed decisions, utilising all available resources to deliver growth and build effective account plans to strengthen customer relationships
  • Developing and executing a call cycle plan that enables full customer/contact coverage across a defined customer base
  • Maintaining and updating customer and sales opportunity information accurately through the daily use of CRM

Requirements

  • Proven track record of success in delivering sales objectives
  • Experience with virtual selling – using telephone and video – in a B2B environment
  • Knowledge of customers, their requirements for health and safety products and services and their customer service needs
  • Ability to build relationships cross functionally, working with central functions to deliver excellent customer service
  • Commercially astute, with an understanding of margin, how it is calculated and its impact on the business
  • Excellent understanding of digital sales channels, social media and online performance management
  • Strong relationship building skills
  • Excellent IT skills/CRM proficient - experience working with SAP C4C would be advantageous

What we offer

  • 32 days holiday inclusive of bank holidays
  • Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
  • 2 fully paid Community Volunteering days every year
  • An excellent pension and Life Assurance scheme
  • A huge range of high street retailer discounts to help with cost of living via MyArco Perks
  • Free, 24-hour access to our Employee Assistance Programme
  • Access to our Learning Management System, to support your personal and career development
  • Long-term service awards – we’re proud to have employees who have worked for us for 40 years

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