Internal Account Manager, Office Angels

Office Angels

Location:
United Kingdom, Livingston

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Fantastic opportunity for an experienced professional to step into a pivotal role where you'll build strong relationships, ensure exceptional service, and drive continuous improvement. You'll be the dedicated resource for a major client - managing day-to-day operations, solving challenges quickly, and delivering outstanding results.

Job Responsibility:

Take full responsibility for managing the company's largest client account
Act as the dedicated point of contact for all client needs
Build and maintain strong relationships with key stakeholders
Handle queries, requests, and issues promptly and professionally
Prepare and manage quotations, orders, and amendments using CRM systems
Monitor stock levels and coordinate with logistics for timely deliveries
Work closely with internal teams including sales, production, and logistics
Maintain accurate account records and develop account plans with the Customer Services Manager
Support continuous improvement initiatives and attend internal meetings

Requirements:

Proven experience in manufacturing or food & drink industry
Strong background in account management
Ability to stay agile and adaptable in a fast-changing environment
Excellent organisational skills and ability to manage competing priorities
Outstanding communication and relationship-building skills
Proactive, problem-solving mindset
Comfortable using CRM systems and digital tools
Knowledge of logistics & supply chain

What we offer:

Highly competitive salary
Career development prospects
Supportive team culture
Involvement in continuous improvement projects

Additional Information:

Job Posted:
November 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Internal Account Manager