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Are you looking for an exciting Internal Account Manager’s role within a fast-paced working environment, offering uncapped commission and attractive OTE? If so, this is a fantastic opportunity to join a very supportive and rewarding organisation at an exciting time of growth across the business. Working from our office in central Harrow you will be offering innovative software solutions to Higher Education, Public Libraries in the UK, USA as well as selected areas of Europe). You will be responsible for the full sales cycle from researching sales opportunities, cold calling, organising software trials, demonstrating (online) and consulting and issuing quotes to ultimately closing the sale. You will also be given a customer base which you will need to account manage, cross sell and upsell to.
Job Responsibility:
Contacting potential customers both in the education and corporate sectors, investigating their needs for our software products, ascertaining their available budget and persuading them to download and try our software
Sending quotes to interested potential customers via our CRM system
Achieving high activity targets (60 phone calls minimum per day) and 20 demonstrations per month
Generating at least £13,500 of gross profit per month
Selling the product portfolio listed and any other iTS products, as and when requested
Working a minimum of 1 day per week to cover U.S. hours (N. America) from 12.30pm to 8.30pm or 1.00pm to 9.00pm with half an hour break
Demonstrating and consulting our product portfolio listed above
Researching new Marketing avenues for Small Ticket Items
Dealing with incoming enquires from calls/e-mails/leads and trial downloads
Representing iTS at exhibitions and trade fairs - this may entail travel, nights away from home and weekends
Acting as key contact within iTS for liaising with suppliers
Maintaining a positive attitude and approaching this opportunity as one's "own business enterprise"
Accurately maintaining customer data on our CRM system
Requirements:
Have experienced internal account management skills with a minimum of two years’ experience
Have highly developed outbound sales skills
Have impeccable spoken and written English communication skills
Be experienced in cold calling, appointment making, demonstrating, and arranging trials
Offer advanced computer proficiency (inc. MS Office, and CRM software)
Be a self-starter, ambitious and competitive
Be skilled in consultative selling techniques, promoting products & services including demonstrating software solutions
Be an active team player and multitasker who can quickly adjust priorities
Have good organisational skills and ability to work independently
Have the ability to multitask and handle multiple customer inquiries
Be patience and have the ability to stay calm under pressure
Have the ability to work effectively across multiple departments in a deadline-driven environment
Provide proof of recent sales achievements and a stable career record
What we offer:
Competitive salary (depending on experience)
Uncapped commission
Annual bonus (if sales target met)
20 days annual leave (gradually increasing to 30 days after completing 2 full years at iTS)
Access to company contributory pension scheme after successful completion of the probation period
Access to company life policy scheme while you are in employment with iTS after successfully passing probation
Extensive support and training
Superb promotion and career development prospects
Potential to proceed to field sales as well as many other opportunities within iTS
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