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Intershop Communications AG · IT - Software Development

Intern / Working Student Technical Writer

Germany, Jena · Job Posted May 15, 2026
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Job Description

As an intern/working student in the field of technical writing (m/f/d), you will support our product teams in making complex topics easy to understand. You will work closely with our development department and actively contribute to internal and external knowledge sharing. Your content will help users learn about and understand our products more easily – and simultaneously support marketing activities. You are passionate about clear documentation and communicating technical concepts.

Job Responsibility

  • Creating and revising technical documentation (e.g., online help, user manuals) based on technical requirements and development documentation
  • Editing texts and graphics
  • Preparing approvals and publications
  • Translating technical content from English to German and, if applicable, into other languages (depending on your skills)
  • Preparing content for further use in content marketing (e.g., What’s New)

Requirements

  • Degree in Technical Writing, Communication, IT, or a comparable qualification
  • Initial experience or a strong affinity for creating technical documentation, ideally in an agile software environment
  • Excellent written and spoken English and German skills
  • Structured, meticulous, and independent work style with a high level of attention to detail
  • Ability to review complex technical content for clarity and quality and provide constructive feedback
  • Team-oriented work style

Nice to have

  • Experience with single-source publishing tools (e.g., Oxygen XML Editor, DITA)
  • Experience in documenting REST APIs (OpenAPI)
  • Basic knowledge of HTML, CSS, or Markdown
  • Experience with Atlassian Confluence
  • Additional language skills (e.g., French, Spanish)

What we offer

  • The opportunity to learn about and help shape new technologies and e-commerce
  • Flexible working hours that fit well with your studies
  • A friendly team that will support you and teach you everything you need to know
  • Excellent development opportunities in a growing company
  • A beautiful new office with a terrace in the heart of Jena
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