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Intern to the Network Operations Center

https://www.bosch.pl/ Logo

Robert Bosch Sp. z o.o.

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Location:
Poland, Łódź

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are currently seeking a highly motivated and skilled student to join our team. As a member of our team, you will have the opportunity to work with cutting-edge technologies and gain valuable experience. If you are a student looking to gain valuable experience, we encourage you to apply for this exciting opportunity!

Job Responsibility:

  • 1st Level Support: The initial point of contact for clients seeking assistance
  • Responsible for triaging and categorizing incoming support requests, user, and system incidents
  • Provides basic troubleshooting and issue resolution
  • Escalates complex issues, contacts the 3rd level support team, LNP (Local Network Partner), WAN providers
  • Utilize tools such as: Network Node Manager i (NNMi), Service Management Tool (SMT), Jira, Knowledge Management System (KMS)
  • Gain knowledge in LAN, WAN, WiFi network related topics, ITIL processes
  • Assist with bug and issue resolution
  • Collaborate with network, server, storage engineers

Requirements:

  • Willingness to perform primary support for WAN, LAN, WiFi issues
  • Familiarity with IT Network basic topics (Cisco, Juniper, router, switch)
  • Knowledge of Microsoft packet, Windows
  • Proficiency in English language
  • Good communication skills
  • Team player (international environment)
What we offer:
  • Paid internship based on a civil-law contract
  • Hybrid work mode with the office in Łódź
  • Flexible working hours
  • Prepaid LunchPass card
  • Special conditions for the MultiSport Card
  • Support and training to help you grow
  • A fun, supportive team and a modern office

Additional Information:

Job Posted:
May 23, 2025

Employment Type:
Parttime
Work Type:
Hybrid work
Job Link Share:
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