Intern, Loyalty Operations Job at Marriott Bonvoy

B&F Intern

As 'Talent', you represent W lifestyle to our guests. You are the soul behind th...

Location

Switzerland , Verbier

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Must be currently enrolled in a Hospitality school
Outgoing, playful, sociable, good listener, helpful and available
Enjoy working in an international and audacious team
Excellent presentation and representative of the W brand image
Highly motivated
Excellent customer contact
Fluency in foreign languages (English, German and others are an asset)
Organized, conscientious, punctual
Excellent knowledge of the hotel's various departments
Real interest in the worlds of taste, sound, body, scene and stance

Job Responsibility

Ensure service standards
Responsible for F&B service quality and customer satisfaction
Ensure smooth collaboration between service and kitchen
Help your team maintain the cleanliness of the various outlets and customer areas
Help your team take and serve customer orders
Collect orders and requisitions
Welcoming and placing customers
Ability to make appropriate recommendations based on customer preferences
Ensure customer loyalty by offering friendly service
Ensure smooth service and communication between kitchen and restaurant

Fulltime

B&F Intern

As 'Talent', you represent W lifestyle to our guests. You are the soul behind th...

Location

Switzerland , Verbier

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Must be currently enrolled in a Hospitality school
Outgoing, playful, sociable, good listener, helpful and available
Enjoy working in an international and audacious team
Excellent presentation and representative of the W brand image
Highly motivated
Excellent customer contact
Fluency in foreign languages (English, German and others are an asset)
Organized, conscientious, punctual
Excellent knowledge of the hotel's various departments
Real interest in the worlds of taste, sound, body, scene and stance

Job Responsibility

Ensure service standards
Responsible for F&B service quality and customer satisfaction
Ensure smooth collaboration between service and kitchen
Help your team maintain the cleanliness of the various outlets and customer areas
Help your team take and serve customer orders
Collect orders and requisitions
Welcoming and placing customers
Ability to make appropriate recommendations based on customer preferences
Ensure customer loyalty by offering friendly service
Ensure smooth service and communication between kitchen and restaurant

Fulltime

Intern, Loyalty Operations

Marriott International offers students the opportunity to find an internship tha...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Currently enrolled in a university or hotel school degree program at time of application
University or Hotel School undergraduates specializing and studying in hospitality related fields will be preferred
For more specialist disciplines, for example those students pursuing business or similar related courses, consideration is also given
Strong written and verbal communication skills
Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to work in group settings and/or independently, take initiative, strong time management skills
Ability to prioritize and multi-task several projects
Demonstrates problem solving skills
Demonstrates creativity and innovation
Possess strong ethical values and behavior

Job Responsibility

Assist the team in supporting the new development of the loyalty program, optimization & reporting of existing loyalty program in APEC
Monthly performance reporting of existing loyalty program in APEC
Development support for new toolkits/playbook
Development support for upcoming loyalty program initiatives
Competition landscape analysis
Support launch planning, operational coordination & on ground activation

What we offer

Enriching and memorable learning experience
Innovative learning environment
On-the-job training, coaching, and support
Gain hands-on experience in hotel operations and hospitality from a corporate view
Build skills to help prepare to develop a career path

Fulltime

Vp, Product Management (Travel)

As VP of Product, you will lead CLEAR’s travel-focused product organization. You...

Location

United States , New York

Salary:

270000.00 - 310000.00 USD / Year

Clear

Expiration Date

Until further notice

Requirements

13+ years in product management
4+ years of leadership experience and managing managers
Proven success in consumer-facing products with strong P&L outcomes
Background in airports, travel, or physical–digital product ecosystems is a plus
Deep appreciation for product aesthetic and design-driven execution
Demonstrated cross-functional leadership across engineering, design, marketing, and operations
International market experience, especially driving adoption among global users, is a plus
Ability to drive alignment across senior executives, business and technical leads
Unafraid to dive deep into the details, while also still able to come up for air and see the big picture
Ability to create clarity and drive focus in complex and dynamic contexts

Job Responsibility

Define, articulate, and own the strategic roadmap for aviation products across physical and digital channels, ensuring strong alignment with broader CLEAR goals
Set KPIs for bookings, retention, satisfaction, cost-efficiency, and growing Total Addressable Market (TAM)
Champion a premium, frictionless and coveted customer experience across mobile, web, airport touchpoints (i.e., pods, e-gates, signage), ambassador interactions and tools and member care
Drive global expansion by developing strategies to increase adoption among international travelers in U.S. airports, planning and piloting CLEAR rollouts in selected international hub airports
Collaborate with engineering, design, operations, marketing, airport partnerships, and legal to ensure cohesive omnichannel product delivery across mobile, web, physical portals, signage, ambassador tools
Collaborate with marketing, brand, sales, and operations to execute compelling campaigns that drive adoption and loyalty, leveraging data-driven insights for continuous optimization
Build, mentor, and lead a high-performing Product Management organization, fostering a culture of collaboration, measurement, consumer empathy, and ambition

What we offer

Hybrid work environment
Meals and snacks in offices
Stipend and reimbursement programs for well-being and learning & development
Comprehensive healthcare plans
Family building benefits (fertility and adoption/surrogacy support)
Flexible time off
Free OneMedical memberships for you and your dependents
401(k) retirement plan with employer match
Annual bonuses
Commission

Fulltime

Chief Executive Officer

Our client operates within the iGaming ecosystem, specialising in high value pla...

Location

Malta

Salary:

Not provided

Abroad Internships

Expiration Date

Until further notice

Requirements

Proven senior leadership experience at CEO, Managing Director, COO, or equivalent level, ideally within iGaming or a comparable customer centric digital industry
Strong background in customer operations, CRM, and player lifecycle management, including ownership of VIP or high value customer portfolios
Demonstrated experience managing outsourced or third party service providers and operating effective governance models
Solid commercial understanding of retention economics, including key customer metrics such as lifetime value, churn, and engagement
Hands on experience with CRM platforms, customer analytics, and data driven decision making
Experience operating in regulated and multi market environments, with the ability to balance commercial performance with compliance and responsible gaming requirements
International operational exposure and experience scaling customer focused teams or loyalty programmes
Strong leadership, communication, and stakeholder management skills, with a clear customer first mindset and long term value focus

Job Responsibility

Define and execute the company’s overall strategy, with a strong emphasis on playerretention, loyalty, and lifetime value
Translate commercial objectives into clear operational plans across VIP AccountManagement and Customer Service
Act as the primary point of accountability to the Board for financial, operational, and people performance
Provide leadership during a period of organisational evolution and growth
Oversee the structure, performance, and scalability of the VIP Account Management function
Ensure each Account Manager effectively manages their assigned player portfolio with afocus on retention, reactivation, satisfaction, and loyalty
Ensure responsible gaming principles are embedded within all VIP processes
Define, monitor, and optimise KPIs including retention, churn, average revenue per user,lifetime value, and VIP engagement
Drive effective use of CRM platforms, segmentation models, incentive strategies, and personalisation
Own and manage relationships with outsourced Customer Service providers

What we offer

Competitive Compensation: You will receive a highly competitive compensation package, which includes a competitive base salary, performance bonuses, and other incentives, all reflective of your experience and contribution
Work-Life Balance: We value work-life balance and offer flexible working arrangements, recognising that achieving your best in your career requires a healthy balance between work and personal life

Director, Digital Product

As the Director of Digital Product, you will play a pivotal role in driving our ...

Location

United States , Los Angeles

Salary:

160000.00 - 185000.00 USD / Year

ILIA Beauty

Expiration Date

Until further notice

Requirements

7+ years of proven experience as a Shopify Product owner or similar role in e-commerce, with expertise in headless architecture, international e-commerce operations, and conversion rate optimization with at least 2-3 years of site P&L ownership experience preferred
At least 2-3 years of people management experience managing roles such as developers, designers & customer experience
Experience in implementation and optimization of subscription management using Recharge and loyalty program management
Ability to scope projects with level of effort and business impact
Proficiency in web analytics integration and implementation, particularly with GA4.
In-depth understanding of headless commerce principles and the Shopify platform, including Shopify Plus.
Strong experience in the Shopify App Ecosystem for Digitally Native Brands for out-of-the-box solutions for common ecommerce problems
Proficiency in data analysis and the ability to use data to drive decision-making.
Experience with SEO and digital marketing strategies within a headless and international context.
Excellent project management and communication skills.

Job Responsibility

DTC E-commerce Strategy & Channel Ownership: Develop and execute a comprehensive e-commerce roadmap aligned with the company's business objectives, subscription models, loyalty programs, web analytics, and feature buildouts including full P&L ownership
DTC Sales & Budget Ownership: Own the full direct-to-consumer P&L, ensuring revenue, OPEX, and EBITDA targets are set and hit.
Sales Forecasting: Forecast the DTC channel by market and by product, partnering with Director of Global Advertising, demand planning, and operations teams to validate assumptions and achieve EBITDA targets
Conversion Rate Optimization: Build and manage a prioritized testing roadmap, design and run tests on a clearly-defined testing cycle, and implement winning tests.
Website Merchandising: Own website merchandising strategy that marries optimal user flow with product revenue targets, continually optimizing the merchandising strategy to maximize user value.
Seamless User Experience Management: Execute and contribute to defining the vision for a seamless user experience that drives conversion and brand love.
Performance Monitoring: Monitor key performance metrics (CR%, AOV, website revenue, revenue per user, time on site, site speed) for each international store, analyze data, and generate reports to track the success of e-commerce initiatives in a headless architecture across multiple markets.
Project Management: Collecting business requirements from cross-functional stakeholders and translating into fully built out briefs for development
International Capabilities: Manage and coordinate the setup and operation of multiple Shopify stores tailored to different countries, ensuring localized content, currencies, and payment options.
Ecommerce Tech Ownership: Leverage your expertise in ecommerce tech and data instrumentation to drive the development and implementation of new features for enhanced flexibility and performance.

What we offer

Bonus Opportunity
Health Benefits - 100% employer-paid medical, dental & vision coverage
Flex Time Off - No cap on personal time off and paid company holidays
Seasonal Flex Days - Flexible scheduling to enjoy extra time under the sun during the Spring & Summer season
Parental Leave - Up to 18 weeks paid parental leave
401(k) - Save for your future with a 401(k) with a company match
Flexibility & Wellness Stipends - Monthly stipends to support remote work & self-care
Hybrid Work Model - Find your flow, working from home or from one of our offices
ILIA Products - Quarterly stipend to replenish your favorite products and try new ones

Fulltime

Loyalty Communication Manager

We're looking for an experienced Loyalty Communications Manager who has a strong...

Location

United States of America , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Marketing, Business, or related field preferred
3-5 years of experience in overseeing omnichannel campaigns is required
experience working with loyalty programs is strongly preferred
strong knowledge of TCPA Guidelines and Regulations, mobile marketing/SMS marketing trends, and the technicalities of SMS marketing
ability to monitor the loyalty campaign calendar & SMS schedule, maintain the SMS budget, track volume and cost projections, and report back to the business
experience with audience segmentation/lifecycle management
experience with acquisition/conversion is preferred
strong project management, organizational, and coordination skills to deliver effective campaigns to target audiences
ability to build relationships and work effectively with multiple stakeholders in a cross-functional environment
experience in managing complex projects

Job Responsibility

Act as the primary point of contact for the SMS channel
manage the SMS campaign cycle from end-to-end
establish SMS standard operating procedures
work with the loyalty team to develop omnichannel campaigns
collaborate with internal teams to manage the full end-to-end campaign process
manage changes in project scope, schedule, and costs
partner with internal team members to oversee the execution of omnichannel loyalty campaigns
manage the implementation of new SMS keywords
define the vision and strategy for the SMS channel
partner with the Product team to evolve SMS capabilities

What we offer

Competitive Salary
complete benefits packages (medical, dental, 401k, employee stock plan, etc.)
People Perks which allows for great discounts on food and fuel
Vacation / PTO time
work in a collaborative, dynamic and high performing team
work for a leading, innovative, and growing company in convenience stores operations
Fortune 500 company and a 2-time Gallup Exceptional Workplace Award Winner
tuition reimbursement of $5,000 per year
learning opportunities to develop new skills and to evolve professionally in a fast-growing company

Fulltime

Customer Relationship Management & Loyalty Executive

Sports Direct Malaysia is currently looking for Customer Relationship Management...

Location

Malaysia , Petaling Jaya

Salary:

Not provided

Flannels

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, Marketing, or a related field
2 – 3 years experience in CRM, loyalty programs, or commercial / marketing support, preferably within retail, e-commerce, or omnichannel environments
proficiency in CRM platforms (experience with SAP Emarsys is a strong plus)
solid understanding of CRM workflows, automation, EDM execution, and campaign setup
strong data-driven mindset with good analytical and reporting skills
exposure to GA4 or BI tools (e.g. Power BI), as well as experience working with brand partnerships or voucher-based mechanics, is a plus
comfortable working with external partners, with strong communication, interpersonal skills, attention to detail, and the ability to manage multiple stakeholders proactively

Job Responsibility

Manage and optimise Sports Direct & USC membership and loyalty programs across all touchpoints
Manage EDMs, customer segmentation, lifecycle and loyalty campaigns, and the day-to-day operations of the membership program, including campaign execution, voucher setup, and member communications
Support initiatives to grow the member base, improve retention, and increase customer lifetime value (CLV)
Work closely with e-commerce, marketing, analytics teams, as well as internal stakeholders and external partners to optimise performance and deliver loyalty activations and promotions
Understand brand-specific promotion mechanics and campaign structures (Sports Direct & USC) and ensure accurate implementation across EDMs, member portal, and CRM communications
Manage and work closely with external partners and third-party service providers, acting as the PIC for partnership and member-related initiatives
Source and propose new partnership opportunities that add value to the membership program
Plan and run member-related community events in collaboration with external parties or brand partners, and coordinate related activations, rewards, and benefits within CRM and loyalty campaigns
Work with service providers and developer teams to continuously upgrade and enhance the member portal
Identify, escalate, and support the resolution of technical or system-related issues affecting CRM, loyalty operations, or overall member experience

Fulltime

Intern, Loyalty Operations

Marriott Bonvoy

Location:
Singapore

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 13, 2026

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