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We are looking for an energetic IT Support Intern. The ideal candidate should have a bachelor's degree in computer science/ engineering with sound understanding in the field.
Job Responsibility:
Assist smooth running IT operations of the assigned region, including office network, internet devices, and computer systems
Assist in design, development, implement, and maintain the IT infrastructure to proactively plan for future organizational growth
Keep record of inventory
Plan procurement of IT equipment and liaise with local peripheral vendors/ISP's as and when required for IT infrastructure management
Working with the team hands-on, when required, to ensure continuous operations at all times
Help oversee timely resolution of IT support tickets raised by company employees
Keep close eye on information security in the organization and implement information security policies
Have a professional and empathetic relationships with all other organizational teams and act in alignment with organizational needs
Requirements:
Understanding of operating systems (Windows, macOS, Linux)
Basic knowledge of computer hardware components and peripherals
Basic knowledge of remote desktop software and tools
Ability to diagnose and resolve common hardware and software issues
Familiarity with common troubleshooting techniques and tools
Basic understanding of endpoint security tools
Bachelor's degree in Computer Science, Information Technology, or related field