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At ITHAKA, we help the academic community use digital technologies to preserve the scholarly record and advance research and teaching in sustainable ways. As part of our commitment to supporting our people, we’re looking for an intern to join us this summer on our Work Life and Culture (WLC) team supporting Benefits and WLC Operations. In this role, you will provide hands-on support for benefits administration, WLC operations, and compliance activities, working closely with the WLC Benefits & Operations team. You’ll contribute to meaningful projects that improve the employee experience, streamline processes, and ensure operational excellence. This role will support the audit of HR-related information in our human resources information system (HRIS) database and the organization of compliance documentation. This is a great opportunity to gain exposure to core WLC functions in a mission-driven organization, learn the fundamentals of benefits and WLC operations, and work alongside experienced WLC professionals.
Job Responsibility:
Assist with the administration of employee benefits programs, including health, wellness, retirement, and leave policies
Support compliance activities related to I-9s, documentation, and HR record-keeping
Partner with HR team members to improve internal processes and employee-facing resources
Help prepare and distribute HR communications, guides, and reference materials
Assist with data entry, reporting, and auditing in HR systems
Provide operational support during onboarding and offboarding processes
Collaborate with team members on ad hoc HR projects and process improvement initiatives
Requirements:
Active enrollment in a bachelor’s degree in Human Resources, Organizational Development, Learning and Development, or related field
Coursework or prior internship experience in HR, business administration, or a related discipline
Interest in Human Resources particularly in Benefits, organizational operations, or related fields
Strong attention to detail and ability to maintain confidentiality
Excellent organizational and time management skills
Proficiency with Microsoft Office and Google Workspace tools
Strong communication and interpersonal skills
Strong writing and editing skills
Ability to work both independently and collaboratively in a remote environment
Nice to have:
Familiarity with HR information systems (HRIS) or database management