Intern Digital Marketing Governance and Market Care Job at BMW (Munich)

Director, Global Customer Care

Circle K seeks an experienced and visionary Director of Global Customer Care to ...

Location

United States of America , Tempe

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
MBA or relevant advanced degree preferred
10+ years of progressive leadership experience preferred, in global customer experience, service operations, product management
transformation, digital strategy, or related fields—ideally in high-growth, customer-centric organizations, including a minimum of seven years of management responsibility
Proven ability to design and lead enterprise-scale transformation agendas, integrating automation, AI, and advanced technologies (e.g., Salesforce, Genesys) to modernize the customer journey and elevate service delivery
Proven success leading large-scale, global customer care operations, including management of BPOs, contact center teams, and multi-channel service delivery models
Demonstrated success in growing, developing, and retaining high-performing teams while fostering a culture of trust, inclusion, and engagement
Exceptional storyteller with strong executive presence and communication skills
Track record of delivering measurable improvements in NPS, CSAT, FCR, AHT, and cost-to-serve while simultaneously elevating customer satisfaction and agent performance
Deep curiosity and understanding of customer behavior, digital trends, and service design principles

Job Responsibility

Architect and execute a bold, multi-year roadmap that redefines customer service as a strategic asset
Integrate Customer Care into the enterprise value chain, supporting loyalty, retention, brand differentiation, and digital engagement
Influence and align executive stakeholders across Operations, Technology, Marketing, Digital, and Product to embed customer strategies into core business initiatives
Serve as the Voice of the Customer (VOC) at the leadership table, integrating customer insights into company-wide decisions
Drive North America operational excellence, optimizing KPIs like NPS, CSAT, AHT, SLA, and cost-to-serve across BPO and internal teams
Cultivate a winning partnership with BPO vendors, holding them accountable to commercial terms, service-level agreements, and performance commitments while driving operational efficiency, productivity gains, and continuous improvement
Lead and inspire a high-performance global team, fostering a culture of accountability, agility, and innovation across onshore and offshore teams
Lead strategic portfolio and investment planning, prioritizing initiatives and demonstrating ROI and customer value
Establish global governance and standardization, creating playbooks and frameworks to harmonize execution across markets and functions
Deploy and maximize next-gen customer care technologies, including Salesforce Service Cloud, Genesys, AI chat, and automation to boost self-service, deflection, and personalization

What we offer

Competitive Group Benefits Program: Complete benefits packages (medical, dental, vision etc)
401 K: Plan for your future and retire with peace of mind with our 401 K plan, helping you build a secure financial future
Stock Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Circle K
Paid Time Off: Recharge and rejuvenate with paid time off
Employee Discounts: Enjoy our People Perks which allows for great discounts on food and fuel, making it even easier to fuel up and stock up on your favorite goodies
Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication
Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential
Winning Culture: Fortune 500 company and a 3-time Gallup Exceptional Workplace Award Winner

Fulltime

Patient CRM & Omnichannel Engagement Lead

BioMarin is seeking a dynamic and experienced leader to serve as Associate Direc...

Location

United States , San Rafael

Salary:

155000.00 - 213070.00 USD / Year

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Bachelor's degree in Life Sciences, Business, Marketing, or related field
advanced degree preferred
8+ years of experience in patient CRM, digital marketing, DTC & omnichannel engagement, or related roles in the pharmaceutical or biotech industry
Deep hands-on experience with Salesforce Health Cloud or equivalent patient CRM platforms
Deep understanding of patient services and hub processes
Rare disease experience in pharma digital and marketing practices
Demonstrated success managing omnichannel engagement programs for patients or consumers, from strategic planning to tactical execution
Experience with working with or in Patient Services driving patient engagements, support programs and DTC campaign management and driving digital insights
Experience working cross-functionally with Commercial, Patient Services, Medical Affairs, and Compliance teams
Strong understanding of data privacy and regulatory considerations in patient-facing programs

Job Responsibility

Drive the strategic development, roadmap and delivery of patient CRM and patient omnichannel capabilities using Salesforce Health Cloud
Serve as the global product owner for patient-facing CRM tools, including design, enhancements, configuration, data flows, connections, and lifecycle governance – including business configuration and administration as needed
Ensure capabilities and processes are compliant, scalable, and aligned with regional/local regulatory requirements and privacy policies (e.g., HIPAA, GDPR)
Co-create omnichannel engagement strategies with Patient Services, Brand, and Market Access teams to deliver timely, relevant, and compliant messaging across channels (email, SMS, portals, call center, digital hubs, etc.)
Translate patient journey insights into omnichannel touchpoint design and integrated campaign planning
Collaborate with field teams, patient services, care coordinators, marketing and field leadership to ensure CRM and omnichannel strategies are aligned with real-world patient engagement needs, field workflows, and executional realities
Create scalable global patient omnichannel and patient engagement frameworks for Business Units and regional teams to localize and execute
Work in close alignment with Business Units, Markets, and cross-functional partners (Patient Services, Field, Compliance, Data Privacy) to enable omnichannel strategies that meet patient and business needs
Collaborate with IT on any enterprise integration, data security, and enterprise system alignment
Liaise with Global Privacy, Legal, and Compliance to embed appropriate standards and review processes

What we offer

company-sponsored medical, dental, vision, and life insurance plans
paid time off
discretionary annual bonus
discretionary stock-based long-term incentives

Fulltime

Senior Director, Marketing

The Senior Director, Marketing (Senior Director) will lead the Festival’s audien...

Location

Canada , Stratford

Salary:

Not provided

Arts Consulting Group

Expiration Date

Until further notice

Requirements

A minimum of 10 years of senior experience in marketing is required from work in the creative industries, tourism, consumer marketing, or other fields, but preferably in a nonprofit and arts-based environment
A proven track record of leadership in marketing, branding, budgeting, forecasting, technology, the use of Customer Relationship Management software, and advancing the mission of a similar complex organization, is a must
A master’s degree in marketing, communications, or business administration or equivalent experience is an asset
Demonstrable passion and enthusiasm for theatre is an asset
Outstanding interpersonal, written, and verbal skills in English are required
Residency in proximity to the Festival’s main offices in Stratford is required to facilitate working on-site
Those currently eligible to work in Canada, as well as international applicants who would need immigration support, are more than welcome to pursue this unique opportunity

Job Responsibility

Develop and oversee the implementation of integrated marketing plans designed to meet ambitious revenue targets
Formulate the profile of the Festival’s target markets, tracking the effectiveness of the marketing tactics against the audience segments, improving bottom-line results
Articulate a clear value proposition associated with the brand and ensure the proposition is integrated into compelling copy and the work of the marketing, audience engagement, publicity, sponsorship, and communications teams
Establish, implement, and evaluate short- and long-range departmental objectives, policies, and operating procedures to ensure goals are met or exceeded
Regularly analyze sales data and competitive activity and share with the Festival senior team, together with observations and recommendations
Recruit, manage, and provide direction and support to employees, fostering professional development, effectively managing performance and maintaining a caring and inclusive work environment
Guide the work of the Marketing, Publicity, Audience and Community Engagement, Film Production & Distribution, Corporate Sponsorship, and Analytic teams setting the overall plan and supporting the leaders regularly in the execution of those plans
Advise colleagues on programming choices based on knowledge of target markets, competitive offerings, emerging social issues, and internal competencies
Identify and develop new customers, build loyalty among existing customers, and win back lapsed customers
Generate the evolution of a brand strategy that supports the Festival’s strategic goals and objectives

What we offer

A comprehensive group benefits package includes health, dental, vision, an RRSP matching program, Manager lieu days on top of vacation time, and complimentary opening night tickets

Fulltime

Senior Underwriter

Are you looking for a new challenge? Fancy helping us shape the future of motor ...

Location

United Kingdom , London

Salary:

Not provided

Prima

Expiration Date

Until further notice

Requirements

Strong knowledge of motor insurance underwriting, particularly within online or digital first environments
Proven ability to apply underwriting judgement pragmatically in an operational setting
Strong analytical capability, with decisions grounded in data and evidence
An “and why not” attitude, with curiosity, proactivity and critical thinking
Comfortable working in a fast moving, scale up environment where processes continue to evolve
Ability to manage initiatives from scoping through to delivery
Eagerness to learn, develop and grow quickly, taking on increasing responsibility within the team

Job Responsibility

Lead the day to day delivery of the Underwriting Operations function, ensuring timely and high quality underwriting outcomes
Line manage and support the Underwriting Operations team, providing clear direction, coaching and quality oversight, including effective planning and management of team capacity
Coordinate quality assurance across claim referrals and validation audits
Act as the escalation point for complex or sensitive underwriting cases, applying practical judgement in line with underwriting criteria and risk appetite
Work closely with Pricing to ensure referral criteria and acceptance rules remain aligned with Prima’s footprint
Identify operational trends, emerging risks or process gaps, presenting clear recommendations for improvement
Support continuous improvement of underwriting controls, processes and tooling across operational teams
Ensure underwriting activity meets regulatory expectations and internal governance standards
Keep the business up to date with relevant regulatory and market developments within underwriting

What we offer

Hybrid working, with a mix of home and office days
Access to learning resources, mentorship and a growth plan tailored to you
Private healthcare
Gym discounts
Wellbeing programs
Mental health support

Fulltime

Senior Vice President Chief Physician Officer Division

Location

United States , Milwaukee

Salary:

226.10 - 361.75 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) from an accredited institution
Board certification in a relevant specialty is typically required
Typically requires 15 years of relevant management experience
Experience managing large teams of physicians and advanced practice providers (APPs)
Experience with clinical operations, quality improvement, and patient experience initiatives
Prior responsibility for budgetary oversight and strategic planning
Experience working within complex, matrixed organizations and collaborating with executive leadership
Ability to round in surgical environments and respond to urgent operational issues across sites
typical office/clinical demands.

Job Responsibility

Lead enterprise-wide strategic planning and execution to support integrated, patient-centered care delivery in both fee-for-service and risk-based models
Advance physician alignment strategies to foster engagement, accountability, and shared governance across the enterprise
Develop and implement operational strategies for clinical service lines, ensuring alignment with enterprise goals and local market needs
collaborates with and advances Best Place to Care initiatives to continue to improve physician engagement and retention. Is key to providing transparent and effective communication to clinicians and fostering an all-inclusive culture
Oversee operational performance and standardization across hundreds of clinics and service sites, delivering millions of patient visits annually
Optimize medical group performance across clinical outcomes, access, operational efficiency, and financial sustainability
Lead efforts to standardize administrative and call pay compensation for physicians and APPs, promoting equity, transparency, and market alignment
Monitor and maintain physician performance measures (productivity, quality, patient and referring physician satisfaction, etc.)
Responsible for a multi-billion-dollar annual operating budget and performance across all clinical settings
Drive continuous improvement initiatives to enhance efficiency, reduce variation, and optimize cost structures across clinics and centralized functions

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Senior Vice President Physician Officer Division

This job description indicates the general nature and level of work expected of ...

Location

United States , Oak Brook

Salary:

226.10 - 361.75 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) from an accredited institution
Board certification in a relevant specialty is typically required
Typically requires 15 years of relevant management experience
Experience managing large teams of physicians and advanced practice providers (APPs)
Experience with clinical operations, quality improvement, and patient experience initiatives
Prior responsibility for budgetary oversight and strategic planning
Experience working within complex, matrixed organizations and collaborating with executive leadership
Ability to round in surgical environments and respond to urgent operational issues across sites
typical office/clinical demands.

Job Responsibility

Lead enterprise-wide strategic planning and execution to support integrated, patient-centered care delivery in both fee-for-service and risk-based models
Advance physician alignment strategies to foster engagement, accountability, and shared governance across the enterprise
Develop and implement operational strategies for clinical service lines, ensuring alignment with enterprise goals and local market needs
collaborates with and advances Best Place to Care initiatives to continue to improve physician engagement and retention. Is key to providing transparent and effective communication to clinicians and fostering an all-inclusive culture
Oversee operational performance and standardization across hundreds of clinics and service sites, delivering millions of patient visits annually
Optimize medical group performance across clinical outcomes, access, operational efficiency, and financial sustainability
Lead efforts to standardize administrative and call pay compensation for physicians and APPs, promoting equity, transparency, and market alignment
Monitor and maintain physician performance measures (productivity, quality, patient and referring physician satisfaction, etc.)
Responsible for a multi-billion-dollar annual operating budget and performance across all clinical settings
Drive continuous improvement initiatives to enhance efficiency, reduce variation, and optimize cost structures across clinics and centralized functions

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Contracts and Bid Manager

Your primary focus will be on effectively managing existing contracts and biddin...

Location

United Kingdom , Teesside

Salary:

Not provided

3t Global

Expiration Date

Until further notice

Requirements

Proven experience in a similar role working with and bidding for government funding
Results-driven approach with a focus on achieving and exceeding targets
Solution orientated sales mindset, listening to customer challenges and pain points and tailoring solutions appropriate to meet needs
Strong understanding of training and workforce development needs within the core Training Services industries
Excellent interpersonal and communication skills, with the ability to build rapport and establish credibility with senior-level executives
Excellent problem-solving and decision-making abilities
Ability to work collaboratively in a cross-functional team environment
Strong negotiation and contract management skills
Self-motivated, target-driven, and able to work independently
A strategic thinker with the ability to innovate and develop new approaches to the environment

Job Responsibility

Keep up to date with new and existing government funding streams, e.g. Green Skills, Bootcamps
Deliver against targets for existing contracts held by 3t, specially with college contracts and combined authorities
Widen 3t’s ability to attract more funding streams with colleges and combined authorities, strategically leveraging our capabilities as a training provider
Identify growth opportunities within existing accounts and collaborate with internal teams to implement strategies
Generate leads for wider 3t product streams to refer to relevant 3t business development departments
Meet and aim to exceed sales targets and objectives, contributing to the overall growth and profitability of 3t
Provide relevant insights to leadership on the performance of existing and new contracts
Review pipeline and CRM with the team and ensure timely progression of leads
Build and nurture relationships with existing clients and internal teams within 3t, specifically the funded learning team
Develop and implement strategic account plans in collaboration with the sales and marketing teams

Fulltime

Contracts and Bid Manager

Your primary focus will be on effectively managing existing contracts and biddin...

Location

United Kingdom , Newcastle

Salary:

Not provided

3t Global

Expiration Date

Until further notice

Requirements

Proven experience in a similar role working with and bidding for government funding
Results-driven approach with a focus on achieving and exceeding targets
Solution orientated sales mindset, listening to customer challenges and pain points and tailoring solutions appropriate to meet needs
Strong understanding of training and workforce development needs within the core Training Services industries
Excellent interpersonal and communication skills, with the ability to build rapport and establish credibility with senior-level executives
Excellent problem-solving and decision-making abilities
Ability to work collaboratively in a cross-functional team environment
Strong negotiation and contract management skills
Self-motivated, target-driven, and able to work independently
A strategic thinker with the ability to innovate and develop new approaches to the environment

Job Responsibility

Keep up to date with new and existing government funding streams, e.g. Green Skills, Bootcamps
Deliver against targets for existing contracts held by 3t, specially with college contracts and combined authorities
Widen 3t’s ability to attract more funding streams with colleges and combined authorities, strategically leveraging our capabilities as a training provider
Identify growth opportunities within existing accounts and collaborate with internal teams to implement strategies
Generate leads for wider 3t product streams to refer to relevant 3t business development departments
Meet and aim to exceed sales targets and objectives, contributing to the overall growth and profitability of 3t
Provide relevant insights to leadership on the performance of existing and new contracts
Review pipeline and CRM with the team and ensure timely progression of leads
Build and nurture relationships with existing clients and internal teams within 3t, specifically the funded learning team
Develop and implement strategic account plans in collaboration with the sales and marketing teams

Fulltime

Intern Digital Marketing Governance and Market Care

BMW

Location:
Germany , Munich

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 30, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Intern Digital Marketing Governance and Market Care

Director, Global Customer Care

Patient CRM & Omnichannel Engagement Lead

Senior Director, Marketing

Senior Underwriter

Senior Vice President Chief Physician Officer Division

Senior Vice President Physician Officer Division

Contracts and Bid Manager

Contracts and Bid Manager

Intern Digital Marketing Governance and Market Care

BMW

Location:Germany , Munich

Category:-

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 30, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Intern Digital Marketing Governance and Market Care

Director, Global Customer Care

Patient CRM & Omnichannel Engagement Lead

Senior Director, Marketing

Senior Underwriter

Senior Vice President Chief Physician Officer Division

Senior Vice President Physician Officer Division

Contracts and Bid Manager

Contracts and Bid Manager

Location:
Germany , Munich

Category:
-

Contract Type:
Not provided

Job Posted:
January 30, 2026