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Intermodal Dispatcher

Canada, Boucherville 50000.00 - 70000.00 USD / Year · Job Posted May 18, 2026
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Job Description

We are looking for an intermodal dispatcher to join our team. The candidate will be responsible for coordinating combined transport operations between CN/CP rail terminals, the Port of Montreal, and our customers. This key role ensures operational fluidity, adherence to delivery deadlines, and customer satisfaction.

Job Responsibility

  • Responsible for the pickup and delivery of freight at customer locations
  • Fast and efficient dispatching to ensure a high level of service is maintained
  • Planning and execution of online container movements
  • Maintaining discipline with our owner-operators
  • Communicating with drivers at defined intervals to manage service expectations and identify issues
  • Tracking and tracing intermodal units via CP and CN rail portals
  • Resolving and responding accordingly to calls from customers as well as the customer service group

Requirements

  • Good knowledge of the transport sector in general, with atleast 3 years experience in container/intermodal
  • Excellent knowledge of various transportation softwares
  • Experience dealing with Montreal port
  • Good knowledge of the territory (asset)
  • Degree in transportation and logistics / supply chain (asset)
  • Strong customer service and negotiation skills
  • Ability to work as part of a team

Nice to have

  • Good knowledge of the territory
  • Degree in transportation and logistics / supply chain

What we offer

  • Monday to Friday from 10:00 a.m. to 7:00 p.m.
  • A dynamic and collaborative work environment
  • An experienced team that will support your professional growth
  • Competitive salary based on experience
  • Opportunities for advancement within the company
  • Continuous training and skill development
  • Insurance after 3 months
  • Employer contribution to the employee's RRSP after 3 months
  • Job stability

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