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We are looking for an intermodal dispatcher to join our team. The candidate will be responsible for coordinating combined transport operations between CN/CP rail terminals, the Port of Montreal, and our customers. This key role ensures operational fluidity, adherence to delivery deadlines, and customer satisfaction.
Job Responsibility:
Responsible for the pickup and delivery of freight at customer locations
Fast and efficient dispatching to ensure a high level of service is maintained
Planning and execution of online container movements
Maintaining discipline with our owner-operators
Communicating with drivers at defined intervals to manage service expectations and identify issues
Tracking and tracing intermodal units via CP and CN rail portals
Resolving and responding accordingly to calls from customers as well as the customer service group
Requirements:
Good knowledge of the transport sector in general, with atleast 3 years experience in container/intermodal
Excellent knowledge of various transportation softwares
Experience dealing with Montreal port
Strong customer service and negotiation skills
Ability to work as part of a team
Nice to have:
Good knowledge of the territory
Degree in transportation and logistics / supply chain
What we offer:
Monday to Friday from 10:00 a.m. to 7:00 p.m.
A dynamic and collaborative work environment
An experienced team that will support your professional growth
Competitive salary based on experience
Opportunities for advancement within the company
Continuous training and skill development
Insurance after 3 months
Employer contribution to the employee's RRSP after 3 months