CrawlJobs Logo

Intermediate Solutions Designer

https://www.randstad.com Logo

Randstad

Location Icon

Location:
Canada , Toronto

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Do you have 10+ years of experience in software development and delivery track record in a range of technical roles? Do you have extensive experience in design, development and implementation of an Amazon Connect cloud-based contact center solution. Services including, but not limited to: Call and Queue Flows, Agent Experience, Call Recording, Metrics, Contact Lens, CTR Data analysis? If so, this would be a great opportunity for you! Our client is looking for an Intermediate Solutions Designer for a 10 month contract in Toronto. This is an onsite role. Rate: $591.52 - $626.46

Job Responsibility:

  • Provide intermediate-level expertise with respect to the cloud platform
  • Provide design, build and support for cloud environments to create solutions in the contact center domain
  • Develop and maintain system design models, technical documentation and specifications
  • Lead the design, development and implementation of a cloud-based contact center solution
  • Monitor and assess the performance of applications in a cloud environment to ensure solutions are available
  • Provide recommendations for architecture and process improvements
  • Provide expertise on integration design and using Application Programming Interfaces (APIs)
  • Design, maintain and manage tools for automation of different operational processes
  • Evaluate new technology alternatives and vendor products
  • Gather client business requirements, corporate I&IT information mandates, client information technology strategic plans, environment and standards
  • Develop solutions and provide advice on short/long term solution service development activities
  • Create, test and implement safeguards to maintain data integrity and protect against unauthorized access
  • Review production logs, providing analysis & suggestions to implement measures in a proactive manner
  • Provide detailed documentation for system design, integration, configuration, development and implementation of related activities
  • Develop and maintain system design models, technical documentation and specifications
  • Produce integration plans, inputs into configuration and development project

Requirements:

  • 10+ years of experience in software development and delivery track record in a range of technical roles
  • ideally 5 yrs of experience in AWS cloud using AWS Services and tools, including Lambda, AWS Connect, API Gateway, Amazon Lex, AWS CLI, Kinesis, S3, KMS, Glue, DynamoDB, RDS, Amplify, and other core AWS services
  • extensive experience in design, development and implementation of an Amazon Connect cloud-based contact center solution. Services including, but not limited to: Call and Queue Flows, Agent Experience, Call Recording, Metrics, Contact Lens, CTR Data analysis
  • knowledge of the following Amazon Web Services (AWS) technologies Amazon Pinpoint, Amazon DynamoDB, Amazon Kinesis Data Streams and Amazon Polly
  • developing and maintaining system design models, technical documentation and specifications
  • experience setting up environments and mechanism using tools such as JIRA, Confluence, Maven and Jenkins or similar tools

Nice to have:

  • OPS or Public center exp
  • 5+ years of experience working with implementing Contact center solutions
What we offer:
  • Earn a competitive rate within the industry
  • Potential for extension

Additional Information:

Job Posted:
May 04, 2026

Expiration:
June 20, 2026

Work Type:
On-site work
Icon
Randstad - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Intermediate Solutions Designer

Intermediate Designer

We are seeking a talented Intermediate Designer with 5+years’ experience to join...
Location
Location
United States , New York City
Salary
Salary:
65000.00 - 80000.00 USD / Year
spectorgroup.com Logo
Spectorgroup
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ Years Experience
  • Bachelor’s degree in Interior Design or Architecture is required
  • Proficiency in Revit, AutoCAD, graphic design, and 3D modeling & visualization software
  • Experience in developing test fits from a list of requirements or program
  • A portfolio showcasing conceptual design work, including workplace transformation projects
  • Fulfillment of IDP hours strongly encouraged
  • Actively pursuing NCIDQ certification
  • Excellent analytical and problem-solving skills
  • Ability to function well in a fast-paced environment
  • Strong leadership, organizational, communication skills are essential
Job Responsibility
Job Responsibility
  • Play an active role in the design process, collaborating with the project team to develop design elements from concept through design documentation and construction administration
  • Conceptualize and communicate unique design concepts and solutions
  • Ability to develop test fits from a list of requirements/ program document
  • Develop, prepare, and coordinate presentation materials with project team members
  • Effectively communicate design intent through sketches, renderings, drawings, details, and specifications
  • Produce space plans, furniture plans, elevations, sections, joinery/millwork details
  • conceptual and finished design presentation documentation
  • Develop and produce BIM drawing packages for design review, tendering and construction phases of the project
  • Provide solutions to design problems and generate design alternatives
  • Clearly communicate ideas to team, consultants, vendors, and clients
What we offer
What we offer
  • Competitive benefits package
  • Hybrid work model
  • Opportunities for professional growth and advancement within the firm
  • A supportive and collaborative work environment
  • Exposure to a diverse range of projects
  • Continuing education and training opportunities
  • Access to the latest design software and tools
  • Fulltime
Read More
Arrow Right

Finance Solutions Intermediate Analyst

The Finance Controllers EUC Remediation Intermediate Analyst is a developing pro...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4 - 7 + years of experience
  • Proficient knowledge of how the team interacts with others in accomplishing the goals of the area
  • Has working knowledge of industry practices and standards
  • Bachelors degree
Job Responsibility
Job Responsibility
  • Contributes to the design, roll-out and governance of financial solutions
  • Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
  • Assists in setting business and information architecture standards for Finance
  • Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
  • Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
  • Identifies and resolves problems using autonomous judgment
  • Implements work flow or process change and redesign, and uses a thorough knowledge of the specific function
  • Accountable for regular reporting or process administration as 'owner'
  • Assists in the management of one or more processes, reports, procedures or products
  • Performs other duties and functions as assigned
  • Fulltime
Read More
Arrow Right

Finance Solutions Intermediate Analyst

The Fin Solutions Intmd. Analyst is a developing professional role. Deals with m...
Location
Location
Philippines , Taguig
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-5+ years of experience
  • Proficient knowledge of how the team interacts with others in accomplishing the goals of the area
  • Has working knowledge of industry practices and standards
  • Knowledge in Citi's financial applications (Full Suite / PEARL / Accounting Engine)
Job Responsibility
Job Responsibility
  • Contributes to the design, roll-out and governance of financial solutions
  • Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
  • Assists in setting business and information architecture standards for Finance
  • Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
  • Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
  • Identifies and resolves problems using autonomous judgment
  • Implements work flow or process change and redesign, and uses a thorough knowledge of the specific function
  • Accountable for regular reporting or process administration as 'owner'
  • Assists in the management of one or more processes, reports, procedures or products
  • Performs other duties and functions as assigned
What we offer
What we offer
  • Extensive on-the-job training and exposure to senior leaders
  • Access to telehealth options, health advocates, confidential counseling
  • Expanded Paid Parental Leave Policy
  • Resources to manage financial well-being
  • Access to learning and development resources
  • Generous paid time off packages
  • Resources and tools to volunteer in the communities
  • Fulltime
Read More
Arrow Right

Financial Solutions Intermediate Analyst

The Fin Solutions Intmd. Analyst is a developing professional role. Deals with m...
Location
Location
Philippines , City of Taguig
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-5+ years of experience
  • Proficient knowledge of how the team interacts with others in accomplishing the goals of the area
  • Has working knowledge of industry practices and standards
  • Proficient in Microsoft Office, specifically Excel
  • Bachelors degree
Job Responsibility
Job Responsibility
  • Support the delivery of Consent Order Data Requirements and Data Adoption for Regulatory Reporting
  • Collaborate and partners with Controllers Transformation internally, Global Regulatory Reporting, Finance Technology and Enterprise Data Office in the execution of the Consent Order Data Plan
  • Contribute to the design, roll-out and governance of financial solutions
  • Participate in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
  • Assist in setting business and information architecture standards for Finance
  • Play a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
  • Participate in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
  • Identify and resolves problems using autonomous judgment
  • Implement work flow or process change and redesign, and uses a thorough knowledge of the specific function
  • Be accountable for regular reporting or process administration as 'owner'
What we offer
What we offer
  • Access to telehealth options, health advocates, confidential counseling
  • Expanded Paid Parental Leave Policy
  • Resources to manage financial well-being and help plan for the future
  • Access to an array of learning and development resources
  • Generous paid time off packages
  • Resources and tools to volunteer in the communities
  • Fulltime
Read More
Arrow Right

Finance Solutions Intermediate Analyst

The Fin Solutions Intmd. Analyst is a developing professional role. Deals with m...
Location
Location
Philippines , Taguig
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-5+ years of experience
  • Proficient knowledge of how the team interacts with others in accomplishing the goals of the area
  • Has working knowledge of industry practices and standards
  • SME knowledge of any financial products such as Derivatives, Securities, SFTs, Loans, Deposits, Cash, etc
  • Proficient use of Microsoft Applications (PowerPoint, Access, Word), especially MS Excel with strong background in Lookups and Pivot Tables
  • Experience in information management or sourcing within testing environments
  • Background in regulatory reporting or compliance documentation
  • Experience working with SMEs to gather necessary documentation
  • Familiarity with systems and databases used for documentation management
  • Advanced English Skills Required
Job Responsibility
Job Responsibility
  • Contributes to the design, roll-out and governance of financial solutions
  • Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
  • Assists in setting business and information architecture standards for Finance
  • Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
  • Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
  • Identifies and resolves problems using autonomous judgment
  • Implements workflow or process change and redesign, and uses a thorough knowledge of the specific function
  • Accountable for regular reporting or process administration as 'owner'
  • Assists in the management of one or more processes, reports, procedures or products
  • Performs other duties and functions as assigned
What we offer
What we offer
  • Access to telehealth options, health advocates, confidential counseling
  • Expanded Paid Parental Leave Policy
  • Resources to manage financial well-being
  • Access to learning and development resources
  • Generous paid time off packages
  • Resources and tools to volunteer in the communities
  • Fulltime
Read More
Arrow Right

Finance Solutions Intermediate Analyst

The Fin Solutions Intmd. Analyst (C11) is a developing professional role that in...
Location
Location
Philippines , Taguig
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • 2-5+ years of experience
  • Proficient knowledge of how the team interacts with others in accomplishing the goals of the area
  • Has working knowledge of industry practices and standards
  • Strong attention to detail and accuracy
  • Transaction Testing
  • Data analysis and validation
  • Knowledge of BCBS 239 principles and regulatory reporting
  • Proficiency with data analysis tools (Excel, SQL, Python, etc.)
  • Understanding of financial transactions and reporting standards
Job Responsibility
Job Responsibility
  • Contributes to the design, roll-out and governance of financial solutions
  • Appropriately assess risk when business decisions are made, demonstrating compliance with applicable laws, rules and regulations
  • Acts as SME to senior stakeholders and/or other team members
  • Can exercise independence of judgement and autonomy
  • Has the ability to operate with limited supervision
  • Performs other duties and functions as assigned
  • Assists in the management of one or more processes, reports, procedures or products
  • Accountable for regular reporting or process administration as 'owner'
  • Implements work flow or process change and redesign
  • Identifies and resolves problems using autonomous judgment
What we offer
What we offer
  • Programs and services for physical and mental well-being including telehealth options, health advocates, confidential counseling
  • Expanded Paid Parental Leave Policy
  • Resources to manage financial well-being
  • Access to learning and development resources
  • Variety of programs to help employees balance work and life including paid time off packages
  • Tools for volunteer activities
  • Fulltime
Read More
Arrow Right

Presales Consultant

HPE Presales Organization is an innovative IT services organization supporting d...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Intermediate level experience, participating in solution configurations and overall architecture design along with assisting in creating demos and proofs-of-concept (POC) to meet customer requirements
  • Intermediate level understanding of the company portfolio of products, software, and services and how these fit into solution domain specialization
  • Intermediate level understanding of aaS business models, differentiated value, solutions, and workloads, along with the ability to prioritize aaS offerings and consumption models that will achieve the customer’s outcomes
  • Intermediate-level written and verbal communication skills, including emphasizing, collaborating, active listening and storytelling, and ability to communicate in English and applicable local languages (both in-person and virtual) as needed to perform job requirements
  • Demonstrates intermediate-level discussion and persuasion skills, as well as respectfully questioning and challenging proposed solutions
  • Intermediate-level business and financial acumen—sales cycle, pipeline growth, reporting, ability to influence, business strategy linkage—with an awareness of functional responsibilities of various customer business roles
  • Intermediate consultative and value selling skills, including presenting, whiteboarding, objection handling, and closing skills to proactively help customers make business decisions
  • Intermediate-level company business knowledge, technical tools, and standard customer relationship management (CRM) systems and tools
  • Hands-on experience with one or more products, solutions, tools, or services aligned to respective job responsibilities
  • The candidate is expected to have understanding of skills on least two technology areas/platforms
Job Responsibility
Job Responsibility
  • Develops and articulates compelling customer proposals, ensuring the customer’s business and technical requirements are met
  • Identifies and articulates key risks related to the respective scope
  • Provides work estimations as well as recommendations on sourcing models
  • Review customer proposals for accuracy, relevance, and competitiveness
  • Offers input to address key end-customer IT trends, requirements, gaps, or unmet needs
  • Performs due diligence by ensuring technical design solutions work, meet customer workload needs, service level expectations, and are within budget
  • Creates and develops the implementation design of technical products, services, and solutions that address specific customer needs
  • Addresses customer questions and concerns regarding technical products, services, and solutions within a specific scope
  • Collaborates with internal and external partners to successfully transfer knowledge and deliver effective solutions to customers
  • Connect with key partners and stakeholders within an area of specialization and understand their capabilities and limitations
What we offer
What we offer
  • Comprehensive suite of health and wellbeing benefits
  • Personal and professional development programs that cater to career goals
  • Unconditional inclusion and a focus on diversity.
  • Fulltime
Read More
Arrow Right

Data Solutions Presales Architect

Responsible for architecting solutions that achieve customer business outcomes w...
Location
Location
Saudi Arabia , Riyadh
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • First-level university technical degree or equivalent technical qualifications
  • 2-4 years of technical experience in IT with a focus on technical selling
  • Knowledge-based and experienced-based relevant industry certifications are preferred
  • Intermediate level experience participating in solution configurations and overall architecture design
  • Intermediate level understanding of company portfolio of products, software, and services
  • Intermediate level understanding of aaS business models, differentiated value, solutions, and workloads
  • Intermediate-level written and verbal communication skills in English and applicable local languages
  • Intermediate-level business and financial acumen
  • Intermediate consultative and value selling skills
  • Hands on experience with one or more products, solutions, tools, or services
Job Responsibility
Job Responsibility
  • Develop and articulate compelling customer proposals
  • Identify and articulate key risks related to the respective scope
  • Provide work estimations and recommendations on sourcing models
  • Review customer proposals for accuracy, relevance, and competitiveness
  • Perform due diligence ensuring technical design solutions work and meet customer needs
  • Develop and maintain awareness of leading-edge and emerging technologies
  • Create and develop implementation design of technical products and solutions
  • Address customer questions and concerns regarding technical products
  • Collaborate with internal and external partners to deliver effective solutions
  • Proactively build pipeline by identifying opportunities
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right