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We are looking for an experienced and highly autonomous Intermediate IT Workplace Engineer to join our AI, IT & Transformation team. In the context of international growth (300+ employees - 3 offices: Paris, London, New York), you will take charge of the complete management of our Apple ecosystem and play a key role in the company's operational continuity. You will be a member of the Corporate IT & Security department and report to our IT Manager. You will work in close collaboration with our Senior IT Engineer in the UK and with our IT Technician Apprentice for user support activities.
Job Responsibility:
Management of Apple France fleet (~300 devices): MacBooks, iPhones, iPads, Apple TV
Advanced administration of Kandji MDM
Management and operational maintenance of our DNS Proxy: Cloudflare Zero Trust
Update campaigns and security policy deployment (CIS Level 1)
Hardware inventory management and complete equipment lifecycle
Level 2 support for complex technical issues
IT onboarding of new employees
IT offboarding and equipment return
Daily equipment provisioning
User training and enablement
Meeting room management and audiovisual equipment (Google Meet Hardware)
Coordination with Office Management Team: Digital signage (Apple TV)
Building access control supervision (GENEA) operational maintenance
Relations with network and infrastructure providers (outsourced network)
Drive AI transformation by supporting internal AI Champions and leading digital transformation projects with an AI-first approach
Develop and deploy automations using make.com and other no-code tools to optimize processes
Ensure security through SIEM monitoring with Datadog, alert analysis, and participation in security committees