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We are seeking an Intermediate Business Analyst to provide comprehensive I&IT business analysis services, focusing on translating client business needs into I&IT solutions within a large, integrated, and complex environment. The successful candidate must have proven experience in engaging business and IT stakeholders, investigating system applications, and working effectively in agile/iterative delivery teams. A core responsibility includes the extensive creation and maintenance of detailed project documentation across the full project lifecycle. This is a fully Onsite position based in Toronto.
Job Responsibility:
Requirements Elicitation & Analysis: Interacting with business stakeholders and Subject Matter Experts (SMEs) to gather, document, and analyze business needs and requirements. Applying sound processes for requirements gathering, including JAD sessions, interviews, and mockups
Agile Delivery: Working in agile/iterative delivery teams, demonstrating expert knowledge in writing detailed user stories and creating business process maps/diagrams
Documentation & Modeling: Documenting a wide range of deliverables, including: Functional and Non-functional requirements (FNRs)
System Requirements Specifications (SRSs)
Business Process Models (BPMs)
Data Requirements / Models (conceptual / logical)
Business and System Use Cases
Requirements Traceability Matrices
Solution Strategy & Feasibility: Leading and conducting business analysis to assess client problems, applying re-engineering concepts to promote business improvements, and conducting feasibility studies and cost-benefit analysis for I&IT initiatives
Technical Interface: Providing high-level and detailed estimates for new functionality or changes. Investigating, analyzing, and estimating system applications in large integrated complex environments
Project Monitoring & Reporting: Monitoring progress, resolving problems, and reporting regularly to I&IT management and stakeholders, including proactively raising risks/issues with mitigations
Requirements:
Experience with engaging business and IT stakeholders, understanding requirements, and providing high level and detailed estimates
Experience working in agile / iterative delivery teams
Proven experience in investigating, analyzing, and estimating system applications in large integrated complex environments
Expert knowledge/experience in writing detailed user stories and creating business process maps/diagrams
Extensive experience with documenting deliverables (FNRs, SRSs, Business Process Models, Data Models, Use Cases, Traceability Matrices, Test Plans, etc.)
Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements
Experience with requirements development involving elicitation, analysis, specification, and validation
Nice to have:
Demonstrated experience with implementation of business solutions using Commercial off the Shelf (COTS) solutions, such as Oracle Siebel based systems
Experience with prototyping tools to deliver high-quality prototypes and mock-ups
Experience with business process mapping tools such as Visio
Experience working in accordance with policies and procedures of the company
Knowledge of Accessibility for Ontarians with Disabilities Act (AODA) and Digital Service Standards
What we offer:
Work directly in an agile/iterative environment, leveraging expert skills in user stories and process mapping
Engage across the full BA lifecycle, from strategic scoping (feasibility, business case) to technical implementation support (estimation, testing)
Fully onsite role in Toronto, fostering strong team dynamics and stakeholder engagement
Gain proven experience analyzing and investigating complex, large-scale integrated systems