CrawlJobs Logo

Intermediate Automation Support Specialist

atsautomation.com Logo

ATS Automation Tooling Systems Inc.

Location Icon

Location:
Canada , Cambridge

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

36.60 - 50.24 CAD / Hour
Save Job
Save Icon
Apply Position

Job Description:

The Automation Support Specialist will provide white-glove remote support to ATS customers. This includes remote troubleshooting of the complete controls systems for custom automation equipment. Additionally, this role will require detailed call documentation and reporting for the customer and internal teams. A successful candidate will have experience diagnosing/troubleshooting PLC, PC’s, servo drives, robots, vision systems and other more specialized controllers as required. The Automation Support Specialist will be proficient in troubleshooting the above-mentioned systems and have experience supporting customers and their equipment remotely.

Job Responsibility:

  • Remotely triage and troubleshoot controls system (PLC and/or PC based) issues specific to customer requirements
  • Document stated reason for the call, troubleshooting steps, PCOF, and resolution or disposition for turnover to an SME
  • Review new technologies and assets onboarded by the CCH team when not actively taking a call
  • Assist in onboarding new customers and assets into the CCH
  • Leverage AI as an aid to perform tasks and support customers
  • Work with local service and assembly teams to expand knowledge and capabilities
  • Understand and adhere to pertinent best practices, SOPs, and customer contracts
  • Required to work independently and as part of a team
  • Support developing knowledge base of operating and troubleshooting information for the CCH team
  • Review and make recommendations for additional tools/software/equipment necessary to better serve our customers and their equipment
  • Recommend to repair/replace only items that require repair/replacement
  • Primarily lead the troubleshooting process and liaise with customers and CCH team
  • Coordinate with the primary ATS division as required to assist in resolving technical issues
  • Complete detailed Call Report for the services provided
  • Ensure customer issues have been resolved through follow-up communication and call/case closure if required
  • Achieve high customer satisfaction through efficient call resolution
  • Work within Oracle and Salesforce platforms to gather customer background information, document current issues, and enter opportunities for our front-end sales teams
  • Be available to be on call on a rotational basis as needed
  • Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct
  • Adhere to all OHSA/CCOHS, NFPA, and other applicable health and safety rules and procedures
  • You will be expected to set an example of company culture with integrity and professional competence
  • Adhere to all established procedures as defined by ATS Quality Procedures, Process Flows, Work Instructions, Safety Procedures, Policies, and the Employee Expectations
  • Provide remote assistance to diagnose controls issues at customer sites and use industry best practices utilizing the controls system (PLC’s & HMI’s) as a troubleshooting tool. (Rockwell Studio 5000, Siemens TIAPortal, PanelView+, FTView, etc)
  • When required, the Specialist will connect remotely to the customer’s controls system
  • Communicate with ATS Controls and Vision SME’s to make suggestions for improvements and/or upgrades
  • Remotely assist customers with touching up motion and path to correct faults and customer concerns
  • Expert with directing customers on using the teach pendant while troubleshooting and adjusting
  • Complete understanding of Cartesian coordinate system as it relates to a robot's EOAT & Frames/Work Objects, and the ability to teach such frames
  • Ability to determine potential cycle time improvements related to PLC machine control
  • Assist customers in diagnosing and resolving servo motor and servo drive issues
  • Determine machine vision system operational status and qualify the function of the system using statistical and other industry standard verification and validation techniques
  • Assists customers with making mechanical and software adjustments to visions system camera, lighting, positions, and operational parameters

Requirements:

  • Associates or Bachelor of Science in related field (BSEE, BSEET, BS Industrial Automation, Computer Science, Mathematics, Mechatronics, etc.)
  • 5+ years' experience in automation
  • Proficient with Microsoft Word, Outlook, & Excel (MS office 365)
  • Working understanding of mechanical and electrical systems
  • Must be proficient in reading mechanical and electrical schematics and other machine drawings while referencing the SPL and BOM
  • Ability to read, speak, write, and understand English in a professional manner
  • Strong customer service presence with the ability to steer the conversation and de-escalate situations as required
  • Excellent interpersonal & communication skills
  • experience working with customers to resolve operational and quality issues
  • Willingness and ability to travel up to 15%
  • Must be eligible and able to travel domestically & internationally within 30 days from hire date and legally eligible to operate a vehicle

Nice to have:

  • Ability to do basic/intermediate programming in other programming languages is a plus (i.e. VBA, VB script, C or C++, Python languages)
  • Experience with 6-Axis and SCARA robots is an asset. Familiarity with the following robots is favorable - Fanuc, ABB, Nachi, KUKA, and/or Motoman
  • Experience with KUKA SafeOperation, Fanuc DCS, ABB SafeMove
What we offer:
  • Employee Incentive Bonus (EIB) 3-6% (Based on individual and divisional performance)
  • 5% RRSP match
  • Stock purchase plan
  • Starting 3 weeks of vacation
  • Benefits package (health and dental) + $600 health spending account
  • A chance to contribute to something bigger - advancing the future of healthcare through automation
  • Competitive starting salaries, overtime pay eligibility, paid vacation, Employee Incentive Bonus program, comprehensive health and dental benefits including Lifestyle Spending Account, 5% RRSP matching program and optional Employee Share Purchase Program

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
ATS Automation Tooling Systems Inc. - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Intermediate Automation Support Specialist

Accounts Payable Specialist

IN2 Consult has an exciting opportunity for an Accounts Payable Specialist to wo...
Location
Location
United Kingdom , London
Salary
Salary:
30000.00 - 33500.00 GBP / Year
in2-consult.com Logo
IN2 Consult
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in high-volume invoice processing (500+ per week)
  • Strong accounts payable knowledge at an intermediate level
  • Experience working with multiple finance systems
  • SAP experience is advantageous but not essential
  • A continuous improvement approach with an interest in automation and process enhancement
  • Ability to operate effectively in an evolving, restructuring environment
  • Immediate availability or short notice period preferred
Job Responsibility
Job Responsibility
  • Processing high volumes of invoices (over 500 per week)
  • Supporting the ongoing automation and optimisation of AP workflows
  • Working collaboratively within a transforming finance team to embed new processes and ways of working
  • Assist with reconciliations, query resolution, and general AP duties as required
  • Work across multiple financial systems to ensure seamless processing and reporting
  • Adapt quickly to changes in systems, processes, and team structure
  • Fulltime
Read More
Arrow Right
New

Accounts Payable Specialist

We are looking for an experienced Accounts Payable Specialist to join our team o...
Location
Location
United States , Grand Rapids
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in accounts payable or similar data entry roles
  • Proficiency in Microsoft Excel, including the use of formulas, vlookup, and xlookup functions
  • Familiarity with accounting software, such as Dynamics GP, and the ability to adapt to new tools
  • Strong attention to detail and ability to maintain accuracy under pressure
  • Excellent communication skills for managing vendor relationships and addressing inquiries
  • Ability to handle high volumes of data entry efficiently and effectively
  • Demonstrated capability to work collaboratively with a team in a fast-paced environment
Job Responsibility
Job Responsibility
  • Accurately process and input a high volume of invoices on a weekly basis, ensuring all entries comply with company standards
  • Verify invoice approvals and maintain accuracy throughout the accounts payable system
  • Communicate effectively with vendors to provide updates on payment timelines and resolve any discrepancies
  • Utilize intermediate Excel functions, including vlookup and xlookup, to support reconciliation and reporting tasks
  • Apply automation tools to streamline workflows and enhance the efficiency of accounts payable processes
  • Manage vendor records and files, ensuring all documentation is organized and up-to-date
  • Build and maintain positive relationships with multiple vendors to support smooth operations
  • Collaborate with team members and management to address accounts payable challenges and identify process improvements
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Maximo Technical Specialist / Associate Developer

We are hiring multiple Maximo Technical Specialists to support the configuration...
Location
Location
India , pune;Hyderabad;banglore;Delhi;Noida
Salary
Salary:
Not provided
inabia.com Logo
Inabia Solutions & Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of experience working with the IBM Maximo platform
  • Working knowledge of Maximo 7.6.x / MAS 8/9 configuration and administration
  • Hands-on experience with Maximo Application Designer and Workflow Designer
  • Ability to write and debug Automation Scripts (Jython/JavaScript)
  • Basic understanding of Java and object-oriented concepts for supporting customizations
  • Foundational skills in SQL for data querying and basic scripting
  • Exposure to REST/SOAP web services and JSON/XML
  • Awareness of integration concepts and middleware
  • Familiarity with development tools and version control systems
Job Responsibility
Job Responsibility
  • Configure Maximo applications, including objects, attributes, and relationships using Application Designer
  • Develop and modify workflows using Workflow Designer to automate business processes
  • Create and update Automation Scripts (Jython/JavaScript) for specific application requirements
  • Assist in Java class customizations and extensions under guidance
  • Perform database configuration tasks and write basic to intermediate SQL queries
  • Support the development and testing of integrations using Maximo's built-in framework and REST APIs
  • Assist in building and testing REST/SOAP web services
  • Work with JSON/XML data formats for integration and reporting
  • Support middleware integration setup and testing
  • Use development IDEs (Eclipse/VS Code) and API testing tools (Postman/SoapUI)
  • Fulltime
Read More
Arrow Right

Manager operational delivery - configuration management database

As a configuration management database operational delivery manager, you will le...
Location
Location
Netherlands , Veldhoven
Salary
Salary:
Not provided
asml.com Logo
ASML
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience (8+ years) in IT Service Management with a focus on CMDB delivery and configuration management
  • Deep understanding of the ITIL framework, especially Configuration Management (Service Asset and Configuration Management)
  • ITIL v4 Foundation certification (Intermediate or Expert preferred)
  • Strong experience with ServiceNow CMDB (ServiceNow Certified Specialist -CMDB)
  • Hands-on experience with automated discovery tools (e.g., ServiceNow Discovery, SCCM, ADDM)
  • Familiarity with reporting and analytics tools such as Spotfire or ServiceNow Performance Analytics
  • Strong people leadership skills
  • Affinity with data quality and operational excellence
  • Excellent problem-solving, analytical, and stakeholder management skills
  • Strong written and verbal communication skills
Job Responsibility
Job Responsibility
  • Lead the delivery, governance, and continual improvement of our Configuration Management Database (CMDB)
  • Ensure the accuracy and integrity of configuration data
  • Enable efficient Information Technology Service Management (ITSM) processes such as Incident, Change, and Asset Management
  • Lead the end-to-end delivery of configuration management and change control on the CMDB
  • Enforce CMDB governance frameworks and data standards
  • Collaborate with IT and business stakeholders to align configuration management policies and objectives with organizational goals
  • Keep track of policy and procedure compliance and address/escalate any concerns
  • Lead and mentor a team of CMDB analysts and data stewards
  • Perform the day-to-day operational and managerial tasks demanded by the process activities
  • Ensure CMDB accuracy and integrity through exception reporting of reconciliation, normalization, and data quality
What we offer
What we offer
  • Opportunities for professional development and certification
  • Work with cutting-edge ITSM/ITOM technologies
  • Collaborative and inclusive work environment
Read More
Arrow Right

Linux Admin Specialist

The role holder is a 3rd Line IT Cloud & Infrastructure engineer, providing supp...
Location
Location
India , Kolkata
Salary
Salary:
Not provided
plus.net Logo
Plusnet
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience of technically supporting live operations in a managed services environment
  • In depth knowledge of managed customer solutions
  • Engagement with 3rd party vendors in advanced troubleshooting and problem solving
  • Detailed understanding of emerging technologies across the managed services portfolio
  • Working in an environment that adheres to ITIL best practices (ITIL4 foundation advantageous)
  • Intermediate / advanced certification or equivalent experience in at least 3 of the following: MANDATORY: Certifications such as RHCE, LFCS, or Linux+ preferred
  • Certificate Services
  • Automation Technologies e.g. Ansible, Puppet, Chef
  • Linux OS internals, networking, and storage and backup concepts
  • VMware, KVM
Job Responsibility
Job Responsibility
  • 3rd line support to underpin the shared services support model
  • Consultancy to internal and external customers
  • Design assurance
  • Maintain existing skills in-line with BMS Service Catalogue and portfolio
  • Training & knowledge sharing with internal support teams
  • Delivering successful technical resolutions to complex customer issues escalated by 2nd line support teams within agreed Service Level Agreements (SLA)
  • Provide Level 3 support for Linux servers across production and non-production environments
  • Manage and maintain Linux distributions (e.g., RHEL, CentOS, Ubuntu, SUSE)
  • Troubleshoot and resolve advanced issues related to kernel, networking, storage, and performance tuning
  • Perform patching, upgrades, and security hardening of Linux systems
  • Fulltime
Read More
Arrow Right

Storage Admin Specialist

The role holder is a 3rd Line IT Cloud & Infrastructure engineer, providing supp...
Location
Location
India , Kolkata
Salary
Salary:
Not provided
plus.net Logo
Plusnet
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience of technically supporting live operations in a managed services environment
  • In depth knowledge of managed customer solutions
  • Engagement with 3rd party vendors in advanced troubleshooting and problem solving
  • Detailed understanding of emerging technologies across the managed services portfolio
  • Working in an environment that adheres to ITIL best practices (ITIL4 foundation advantageous)
  • Intermediate / advanced certification or equivalent experience in at least 3 of the following: Technology Architect, Midrange Storage (DCS-TA) -L3
  • Windows Server Operating System Management (W2008R2-Win2022) including Active Directory
  • Veritas NetBackup
  • Automation Technologies e.g. PowerShell, HashiCorp Terraform, Ansible
  • SAN Technologies: NetApp, HP 3PAR, Dell PowerStore and Metro Node
Job Responsibility
Job Responsibility
  • Provide Level 2 support for storage and backup infrastructure across enterprise environments Design assurance
  • Maintain existing skills in-line with BMS Service Catalogue and portfolio
  • Training & knowledge sharing with internal support teams
  • Manage and maintain NMS Data Domain, Corporate Data Domain, and Powerscale Storage Appliances
  • Administer Media Servers, NMS Tape Library, and Corporate Tape Library Solutions
  • Share technical knowledge across BMS through Continuous Improvement processes and coaching
  • Configure and troubleshoot Veritas NetBackup for backup and restore operations
  • Good understanding of Datacenter management activities is mandatory
  • Deep understanding of Security - Firewall port analysis
  • Excellent working knowledge in mitigating the vulnerabilities
  • Fulltime
Read More
Arrow Right

Cash Management Specialist

To provide support to the Cash Management Manager and to assist in all aspects o...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
parexel.com Logo
Parexel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Firm understanding of accounting concepts and experience with accounting information systems
  • Excellent communication skills (verbal & written) and ability to liaise effectively with non-financial staff and senior management
  • Proven reconciliation skills
  • One to three year's experience is required
  • Knowledge of Oracle Financials preferred
  • Graduate in accounting with MBA / Mcom or CA/ICWA (Intermediate)
Job Responsibility
Job Responsibility
  • Maintain cash management module within Oracle and reconcile the bank accounts and Cash in Transit for assigned accounts on a monthly basis ensuring all reconciling items are cleared by the next month
  • Assist in the Reconciliation of all Cash and Petty Cash accounts monthly
  • Assist in the Payment transfer to GL weekly and ensure that monthly Close is within the deadlines
  • Liaise with the Corporate Systems Group to ensure financial applications support reporting requirements
  • Drive Process Automations by identifying Improvements through bringing leading practices and technology solutions
  • Liaise with Auditors at year end and assist GL team in the preparation of the year end audit file
Read More
Arrow Right

Azure Cloud Specialist

At Expertware, we design and implement smart, scalable, and secure cloud solutio...
Location
Location
Romania , Suceava
Salary
Salary:
Not provided
expertware.net Logo
Expertware
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a technology-related field or equivalent hands-on experience
  • Fluent in English (spoken and written – minimum upper-intermediate level)
  • Minimum 1 year of hands-on experience with Microsoft Azure or other cloud infrastructure
  • Solid understanding of Azure core services and architecture
  • Experience in managing cloud infrastructure in complex, multi-layered environments
  • Azure certifications (AZ-104, AZ-305, etc.) are a strong plus. If not already obtained, certification will be required within the first 6 months (training resources and exam costs will be covered by us)
  • Proactive, team-oriented, and able to handle technical challenges with ownership and accountability
Job Responsibility
Job Responsibility
  • Implement and maintain Microsoft Azure-based infrastructure solutions as designed by our Expertware architects
  • Serve as the primary technical contact for client environments, collaborating closely with Expertware's operations teams
  • Administer and support key Azure components: Virtual Machines, Networking, Automation, Analytics, etc.
  • Deliver high-quality deployment, configuration, and maintenance of Azure environments
  • Engage directly with clients to build strong, trust-based relationships
  • Provide technical leadership in Azure solution operations for both customers and internal delivery teams
  • Support continuous improvement by offering insights and feedback from the field
  • Promote a culture of performance, innovation, and learning within the team
What we offer
What we offer
  • 22 days annual paid vacation
  • Holiday card
  • Meal tickets
  • Cultural card
  • Health insurance
  • Motivating salary package, correlated with the obtained performances
  • Flexible working hours
  • We provide you with a laptop and all needed to help you get settled and work better
  • Working with a wide and interesting portfolio of clients
  • Opportunity to build your career path including certifications and training courses
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy