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We are seeking dedicated and detail-oriented individuals to join our team as SQR Interior Standards Operatives. As an Interior Standards Operative, you will play a crucial role in ensuring that our trains are presented to the highest standards, meeting our passengers’ expectations, in line with both safety and compliance regulations.
Job Responsibility:
Perform repairs and maintenance tasks, including but not limited to interior panel and paint repairs, replacing seat covers, train glazing, window films, seat bases, armrests, panel, tabletops and toilet fixtures and fittings
Creating a positive and welcoming environment for passengers by attentively maintaining the train interiors
Ensure the proper use and preparation of tooling and equipment at the start and end of each shift, promptly reporting any faulty equipment and actively participating in maintenance procedures. Additionally, manage the inventory levels of materials, machines, and tools, promptly reporting any shortages
Accurately and promptly complete all paperwork, adhering to established protocols, whether in paper or electronic format. Maintain comprehensive records of tasks and promptly report any issues encountered during the shift, ensuring meticulous documentation
Collaborate effectively with team members, demonstrating strong communication skills
Attend training sessions and briefings as required
Demonstrate a customer-focused mindset, ensuring a positive and welcoming environment for passengers
Be adaptable to changing schedules, priorities, and tasks, responding efficiently to unexpected situations
Exhibit strong problem-solving abilities, addressing challenges related to interior maintenance, or equipment issues
Efficiently manage time to complete tasks within designated schedules, optimising productivity
Respond to emergency situations, following established procedures and protocols
Promote a safety-conscious culture, identifying and reporting potential safety hazards/defects
Requirements:
Able to pass a PTS medical
Holding a PTS qualification desirable
Be able to demonstrate mechanical skills
Level 2 or above or demonstratable experience in a similar role