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At ResQ, our people are at the heart of everything we do. We pride ourselves on being a values-driven business that genuinely cares about our employees’ wellbeing, both personally and financially. We foster a supportive, inclusive, and high-performing culture, where collaboration is key and everyone is empowered to succeed. Whether you’re solving payroll queries or improving reporting processes, you’ll be helping us create a positive experience for every employee, every month. We’re looking for a confident, experienced Payroll Manager to join our brilliant team on a fixed-term contract to cover maternity leave. This is a fantastic opportunity for someone who thrives in a fast-paced, high-volume environment and wants to make a real difference to employee experience and financial wellbeing. You’ll be responsible for overseeing the accurate and timely processing of monthly payroll for around 1,500 employees across two UK sites, ensuring full compliance with all statutory requirements and internal policies. You’ll also work closely with departments such as HR, Finance, and Operations, as well as external payroll and pension providers, to maintain seamless and efficient payroll operations.
Job Responsibility:
Oversees the end-to-end processing of two monthly payrolls that cover two company sites
Inclusive of salary calculations, deductions and benefits administration
Ensures compliance whilst adhering to internal policies and is up to date with current payroll legislations and statutory requirements
Processes pensions administrations including auto-enrolment, whilst working with a third-party pension provider
Collaborate cross-functionally with departments, mainly HR, Finance, Operations and external providers
Monitors processes and, when required, drives improvements enhancing accuracy and reporting functions
Maintains accurate and up to date employee records, including personal information
Supports audit readiness by providing required data for internal and external reporting
Manages ad hoc projects through business requirements alongside internal departments and external system providers
Manage a small payroll team within a fast-paced and thriving business
Work with the Payroll Assistant to manage end-to-end payroll processing, including collecting, calculating and inputting payroll data for all employees
Collaborate with HR, Finance and other internal departments to gather, validate and maintain payroll information, such as new hires, terminations, promotions and salary changes
Ensure accuracy and compliance with applicable laws, regulations and company policies while processing payroll
Oversee the administration of Attachment of Earnings whilst ensuring that deductions are accurately applied
Manage and process absence related pay including statutory payments
Ensure that HMRC submissions are made, payroll reconciliations carried out and all legislative timescales are adhered to
Maintain payroll systems and work with system providers to implement upgrades
Monitor and resolve payroll discrepancies, investigating and resolving issues promptly and accurately
Address employee inquiries and concerns related to payroll, providing exceptional customer service and support
Generate accurate and efficient monthly payroll reports
Process pensions administrations including auto-enrolment and generate monthly net pay reports for use by a third-party pension provider
Maintain confidentiality whilst working with sensitive employee information
Ensure all payroll information is thoroughly checked and correct prior to being paid
Oversee the management of ad hoc employee pay advances and apply necessary deductions
Requirements:
Previous payroll experience is essential
Desirable knowledge of using Civica HR/Payroll software
Experience of managing or supervising a payroll team
Excellent current payroll knowledge
Experience of managing end-to-end payrolls
Superb attention to detail and accuracy in managing complex payroll data
Strong organisational and time management skills to meet strict payroll deadlines and manage multiple priorities
Exceptional communication and interpersonal skills, with the ability to interact effectively, both written and verbally, with employees at all levels of the organisation
Proficient in Microsoft Office applications, particularly Excel
What we offer:
25 Days Holiday (plus bank holidays) & your birthday off every year with pay
Company Pension
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