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We are seeking an exceptional Head of Commercial Finance to play a pivotal role in a fast-growing, customer-centric business with millions of customers and ambitious expansion plans. This is a high-impact leadership role at the heart of commercial decision-making, partnering closely with the CFO and senior leadership team to drive performance, improve insight, and support transformational change. The business is experiencing significant growth and is looking for a commercially-minded finance leader who can move beyond traditional reporting and become a true business partner. You will be responsible for enhancing financial planning, commercial analysis, management reporting, and customer profitability insight, ensuring leaders have the data and recommendations needed to make informed strategic decisions.
Job Responsibility
Lead the commercial finance function, driving a culture of insight-led decision making
Partner with senior stakeholders across Sales, Marketing, Operations and Executive Leadership
Challenge assumptions and provide robust financial analysis to support strategic initiatives
Act as a trusted advisor to the CFO and wider leadership team
Own and enhance budgeting, forecasting and long-range planning processes
Develop more sophisticated financial models to improve business visibility and planning accuracy
Deliver meaningful performance reporting that focuses on key business drivers rather than simply historical results
Establish consistent KPIs and reporting frameworks across multiple business units and regions
Drive deeper understanding of customer behaviour, profitability and growth opportunities
Analyse customer acquisition, retention, churn and lifetime value metrics
Evaluate product, channel and customer segment performance to identify opportunities for optimisation
Provide insight into margins, pricing, cost drivers and operational efficiency
Support strategic decisions through scenario modelling and business case development
Lead improvements in reporting, data quality and management information
Help establish a more joined-up approach across regions, functions and business units
Identify opportunities to automate processes and improve finance capabilities
Build a high-performing commercial finance team and contribute to the future organisational design of the finance function
Requirements
Qualified accountant (ACA, ACCA, CIMA or equivalent)
Significant experience in commercial finance, FP&A or business partnering leadership roles
Demonstrable track record of influencing senior stakeholders and executive teams
Experience driving change, transformation and performance improvement
Strong analytical and financial modelling skills
Ability to translate complex data into clear commercial recommendations
Nice to have
Background within consumer, technology and high-growth businesses
Experience analysing customer metrics, retention, churn, pricing and profitability
Experience operating within a multi-entity or international organisation
Exposure to private equity-backed or rapidly scaling businesses