CrawlJobs Logo
Van Kaizen Logo Van Kaizen · IT - Administration

Interactive Operations Executive

United States · Job Posted April 06, 2026
Apply Position
Job Link Share

Job Description

An exciting opportunity has opened for an Interactive Operations Executive to join our client’s growing team. You will help manage day-to-day operations in the online betting and iGaming space, working closely with customers and internal teams to keep things running smoothly. If you enjoy fast-paced tasks, clear communication, and solving problems, you could be the right fit. You will help our client build trusted relationships with clients, triage issues, and track metrics to measure success. We are looking for someone who thrives in a growing, regulated environment. In this role you will help manage support flows, onboarding, and client communication, ensuring a high level of service and timely responses across channels. You will document processes, contribute to the knowledge base, and assist with onboarding new customers to reduce friction and speed up setup.

Job Responsibility

  • Respond to support tickets
  • Onboard new customers
  • Answer client emails and chats
  • Manage day-to-day operations in the online betting and iGaming space
  • Work closely with customers and internal teams
  • Build trusted relationships with clients
  • Triage issues
  • Track metrics to measure success
  • Manage support flows, onboarding, and client communication
  • Ensure a high level of service and timely responses across channels
  • Document processes
  • Contribute to the knowledge base
  • Assist with onboarding new customers to reduce friction and speed up setup
  • Work with operations, product, and customer support teams to improve processes and service

Requirements

  • 1-2+ years in iGaming, sports betting, or betting and gambling
  • Strong written and verbal communication
  • Good time management
  • Problem-solving
  • Attention to detail
Van Kaizen - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Interactive Operations Executive

8 matching positions

New

Temporary Customer Operations Executive - EV Car Charging

Are you ready to be part of an exciting journey working for a company that suppl...
Location
Location
United Kingdom , London
Salary
Salary:
14.85 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a customer support role
  • Familiarity with CRM systems (e.g., Zendesk, Freshdesk, Intercom)
  • Experience handling technical queries related to products
  • A proven track record of meeting support-related KPIs
  • Strong written and verbal communication skills in English
Job Responsibility
Job Responsibility
  • Resolve inbound customer queries via phone with timely and effective solutions
  • Proactively reach out to customers to support them in overcoming any hurdles
  • Become a product expert, mastering the installation process and understanding various customer situations
  • Handle escalations and sensitive customer interactions with care and professionalism
  • Collaborate with the Technical Support team, escalating cases, as necessary
  • Meet individual KPIs for productivity and quality while contributing to team goals
  • Adhere to established team processes and suggest improvements when you spot them
  • Create and maintain internal knowledge resources to boost team efficiency
  • Stay curious about our products, the EV industry, and the role of AI in customer support
  • Foster a positive team culture, especially during high-demand periods
  • Fulltime
Read More
Arrow Right

Customer Operations Executive

As a Customer Operations Executive, you'll play a key role in supporting custome...
Location
Location
United Kingdom , London
Salary
Salary:
14.85 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a customer support role
  • Familiarity with CRM systems (e.g., Zendesk, Freshdesk, Intercom)
  • Experience handling technical queries related to products
  • A proven track record of meeting support-related KPIs
  • Strong written and verbal communication skills in English
Job Responsibility
Job Responsibility
  • Resolve inbound customer queries via phone with timely and effective solutions
  • Proactively reach out to customers to support them in overcoming any hurdles
  • Become a product expert, mastering the installation process and understanding various customer situations
  • Handle escalations and sensitive customer interactions with care and professionalism
  • Collaborate with the Technical Support team, escalating cases, as necessary
  • Meet individual KPIs for productivity and quality while contributing to team goals
  • Adhere to established team processes and suggest improvements when you spot them
  • Create and maintain internal knowledge resources to boost team efficiency
  • Stay curious about our products, the EV industry, and the role of AI in customer support
  • Foster a positive team culture, especially during high-demand periods
  • Fulltime
Read More
Arrow Right

Pre-Sales & Sales Operations Executive

Role Overview We are looking for a proactive and detail-oriented Pre-Sales & Sal...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
redbaton.digital Logo
Red Baton
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong verbal and written communication skills
  • Experience in pre-sales, sales operations, business development, or client coordination roles
  • Confidence in handling client-facing responsibilities and outbound communication
  • Understanding of commercial documentation such as SOWs, NDAs, proposals, and estimations
  • Basic understanding of costing, pricing, and commercial reviews
  • Good organizational and coordination skills
  • Proficiency with email communication, spreadsheets, and CRM tools is preferred
Job Responsibility
Job Responsibility
  • Actively participate in cold calling, email outreach, client communication, and engagement activities
  • Manage client-facing interactions and maintain professional communication throughout the sales cycle
  • Coordinate and share commercial and legal documents including SOWs, estimations, NDAs, proposals, and related documentation
  • Work closely with internal teams to prepare project estimations and ensure timely submissions
  • Review project costing and pricing structures to ensure alignment with business objectives and profitability targets
  • Maintain accurate records of client interactions, proposals, and sales documentation
  • Support the sales team in lead qualification, follow-ups, and opportunity management
  • Ensure smooth coordination between sales, delivery, and finance teams during pre-sales engagements
  • Fulltime
Read More
Arrow Right

Customer Success and Operations Executive

Nine is looking for a Customer Success and Operations Executive to join our Nine...
Location
Location
Australia , North Sydney
Salary
Salary:
Not provided
nine.com.au Logo
Nine
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A background in customer service, relationship management or digital marketing
  • Experience with Intercom, Google Ad Manager, or other Ad Servers is a major plus
  • Excellent interpersonal skills with strong written and verbal communication
  • Exceptional organisational skills and the ability to multitask in a high-pressure environment
Job Responsibility
Job Responsibility
  • Provide high-level phone and email support to help advertisers navigate the platform, including performing live product demonstrations
  • Offer expert product and optimisation recommendations to ensure customer campaigns meet their specific objectives
  • Review and approve/reject uploaded ad creative to ensure quality standards are met before campaigns go live
  • Create and maintain platform user guides and help content to empower self-service users
  • Collate customer interaction data to identify trends and collaborate on product enhancements that improve user experience and retention
  • Act as the first point of contact for internal sales operations regarding all self-serve platform queries
What we offer
What we offer
  • Sales Incentive Scheme that rewards and recognises performance & success
  • Sales Academy – our bespoke training and development program for Sales
  • Access to 'Employee Exclusives' program - a way of getting closer to our incredible brands, offering unique experiences, behind-the-scenes access, and awesome perks
  • Digital newspaper subscription to our mastheads
  • Fulltime
Read More
Arrow Right
New

Administrative Assistant – Executive Support and Operations

We are recruiting on behalf of a lean, high-impact non-profit organization dedic...
Location
Location
Canada , Edmonton
Salary
Salary:
25.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
August 15, 2026
Flip Icon
Requirements
Requirements
  • Demonstrated experience communicating effectively with high-level corporate executives
  • Flawless discretion when handling sensitive organizational and financial matters is mandatory
  • Proven ability to work independently with low supervision
  • A strong understanding of or direct experience working alongside First Nations communities, respecting Indigenous worldviews and consultation practices
  • Deep respect for Indigenous history is required
  • Calm and collected under pressure
  • Proficient with Google Workspace, Microsoft Office, and digital tracking spreadsheets
  • Familiarity with CRM systems (such as HubSpot) or design tools (such as Canva) is considered an asset
Job Responsibility
Job Responsibility
  • Inbox Triage: Take ownership of and proactively manage the high-volume email inboxes for both the COO and Executive Director
  • Calendar & Travel: Coordinate complex scheduling, calendar management, meeting logistics, and travel planning
  • AP/AR Support: Accurately track financial invoices as they move through Accounts Payable (AP) and Accounts Receivable (AR) processes
  • Expense & Data Management: Maintain internal tracking spreadsheets, process executive expense reports, and organize digital files with a high attention to detail
  • Executive Correspondence: Act as a professional point of contact for external corporate partners, navigating sensitive conversations and interactions involving senior-level executives
  • Event Planning Support: Assist with the logistical planning, vendor coordination, and execution of organizational events, including major annual partner celebrations and networking gatherings
  • Fulltime
Read More
Arrow Right

Senior Executive-Unified Communications Operations

We are seeking an individual to provide comprehensive 2nd line operational suppo...
Location
Location
India , Pune
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced knowledge of Cisco Nexus 7K & 9K, ASA and vASA firewalls
  • Skilled in routing and switching technologies, including BGP, OSPF, MPLS, and EIGRP
  • Proficient in Linux systems administration
  • Experienced in tools such as Remedy, Netcool, Palladion, VoIP Future, and Science Logic
  • Demonstrate effective written and verbal communication skills
  • Hold a graduation degree with 1+ years of experience in implementation or incident management roles related to unified communications or networking
  • Have good understanding of automation tools and methodologies used in cognitive or network automation domains
  • Adapt proactively to emerging technologies and collaboration platforms
Job Responsibility
Job Responsibility
  • Deliver end-to-end 2nd line technical support for unified communications services across data centre infrastructures
  • Support technologies including Cisco Nexus 7K & 9K, Cisco ASA and Firepower firewalls, Catalyst switches, and routers
  • Manage and coordinate vendor interactions to ensure timely issue resolution
  • Resolve customer-reported incidents in line with defined service level agreements
  • Contribute to planning, assessment, and execution of change requests
  • Onboard new customers within the production environment, including configuration, testing, and updating inventory systems
  • Generate and analyse signalling load and traffic reports to enhance performance KPIs
  • Oversee technical service ramp-up activities such as installation, configuration, and platform setup tasks
  • Maintain and enhance knowledge bases and inventory databases for operational accuracy
What we offer
What we offer
  • Opportunity to work on global enterprise unified communications platforms with cutting‑edge Cisco technologies
  • Potential career progression from 2nd line engineer to Subject Matter Expert (SME)
  • Exposure to network transformation initiatives and automation programmes
  • Collaboration with diverse global teams supporting large-scale telecom environments
  • Ability to strengthen technical depth and operational excellence in a highly dynamic setting
Read More
Arrow Right

Program Manager

We are seeking a senior-level Program Manager to support strategic initiatives a...
Location
Location
United States , Madison
Salary
Salary:
Not provided
bhsg.com Logo
Beacon Hill
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior-level Project/Program Management experience
  • Strong grounding in PMI methodologies with exposure to Agile and Waterfall
  • Experience managing complex, multi-workstream programs
  • Excellent communication and stakeholder management skills, including executive interaction
  • Strength in project scoping, budgeting, and governance
  • Ability to operate both strategically and tactically
Job Responsibility
Job Responsibility
  • Oversee and manage multiple project workstreams within a larger program
  • Partner with leadership to define, scope, and prioritize initiatives
  • Develop and maintain program roadmaps, charters, and governance frameworks
  • Ensure alignment across projects through effective communication and coordination
  • Track and manage budgets, timelines, and milestones
  • Establish program-level controls, reporting, and structure
  • Translate business assessment insights into actionable project plans
  • Lead select initiatives directly while maintaining broader program oversight
  • Fulltime
Read More
Arrow Right

Assistant Front Office Manager

Assists the Front Office Manager in administering front office functions and sup...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Assists the Front Office Manager in administering front office functions and supervising staff
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • Encourages and builds mutual trust, respect, and cooperation among team members
  • Supervises and manages employees
  • Manages day-to-day operations
  • Ensures employee recognition
  • Establishes and maintains open, collaborative relationships with employees
  • Handles complaints, settling disputes, and resolving grievances and conflicts
  • Strives to improve service performance
  • Collaborates with the Front Office Manager on ways to continually improve departmental service
  • Fulltime
Read More
Arrow Right