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Interactions Associate – Mandarin Speaker

https://www.baxter.com/ Logo

Baxter

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Location:
Malaysia , Kuala Lumpur

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This is where your insights influence change. As a member of the Baxter Finance team, you have the critical thinking and analytical mindset that allows you to translate data into meaningful, actionable insights that help teams learn and adapt along the way. We guide our internal partners to understand financial opportunities or realities that move Baxter forward and closer to our mission to save and sustain lives. While you often work independently with your cross-functional team, you always have the greater finance organization to lean on for support and career mentoring. At Baxter, our mission is to save and sustain lives while building healthier communities. We do this not only through our products but also by supporting organizations with Donations and by providing Grants (known internally as Interactions) to foster scientific exchange, ensure product safety, and strengthen patient and community support. As an Interactions Associate, you will play a key role in ensuring these Interactions are managed responsibly and consistently with Baxter’s Global Interactions Policy. Reporting to the APAC HCP Interactions Lead, you will be the trusted point of contact who helps internal teams navigate compliance requirements while keeping the focus on meaningful outcomes for patients and communities.

Job Responsibility:

  • Reviewing requests and submissions for HCP Interactions to ensure they align with Baxter’s Global Interactions Policy
  • Spotting potential compliance issues and working closely with colleagues across Research & Development, Medical Affairs, Clinical Affairs, Finance, and other teams to resolve them
  • Tracking Interaction requests in Baxter’s compliance tool (Pega) to ensure timely processing and closure
  • Confirming that all required documentation is completed before an Interaction file is closed
  • Guiding internal customers on how to use the compliance tool effectively, making the process smoother and clearer for them

Requirements:

  • At least 2 years of relevant professional experience
  • Experience applying and enforcing compliance with company policies
  • Working knowledge of systems such as Pega, JD Edwards, and Concur
  • A bachelor's degree
  • Strong attention to detail and organizational skills
  • A customer‑service mindset with the ability to support colleagues across functions
  • A collaborative team player who thrives in cross‑functional environments
  • Multilingual skills to support colleagues across the APAC region
What we offer:
  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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