Intensive Case Manager

Hello Neighbor is seeking a Preferred Communities Intensive Case Manager as a key member of the Family Health Services team supporting the successful stabilization, self-sufficiency, and integration of highly vulnerable refugees and ORR-eligible immigrants. The Preferred Communities Intensive Case Manager is responsible for providing a continuum of care through culturally and linguistically appropriate case management services to refugees, SIV’s, and Afghan parolees after their 90-day resettlement period and who possess at least one or more of the following vulnerabilities: minors (under 18), young adults without parents, single-parent households, elderly, LGBTQ+, HIV positive, social/psychological disorders, substance dependency, disability or medical condition, secondary migrant, and survivors of torture/sexual gender based violence. The case management goals are individualized in nature and span across various aspects of individual, familial, and/or household self-sufficiency. This includes but is not limited to physical healthcare navigation, mental health resource attainment, school-related issues, and others. This position aims to address issues with a lens of trauma-informed care and focuses on assisting clients in attaining stability and self-sufficiency. This position will include working with other Hello Neighbor programs as well as external facilitation of care coordination teams.