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NTT DATA Logo NTT DATA · IT - Software Development

Intelligent Automation Lead Engineer

Mexico, Remote · Job Posted May 28, 2026
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Job Description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Intelligent Automation Lead Engineer to join our team in Remote, México (MX-MEX), Mexico (MX).

Job Responsibility

  • Lead the Design, develop, and deploy end-to-end UiPath and Microsoft Power Automate solutions across insurance operations
  • Develop and maintain intelligent automation frameworks, including multi-agent models and orchestrated bot ecosystems
  • Build Agentic AI workflows capable of autonomous decision-making in underwriting, claims adjudication, and policy processing
  • Collaborate with business stakeholders to understand current processes, identify automation opportunities, and perform feasibility assessments
  • Gather, analyze, and document business and functional requirements for automation initiatives
  • Translate business requirements into technical solution designs and implementation plans
  • Ensure automation solutions are scalable, secure, and aligned with organizational standards and best practices
  • Integrate LLMs (OpenAI/Azure OpenAI) into RPA solutions for: Claims document summarization
  • Policy document interpretation
  • Risk assessment support
  • Customer communication automation
  • Implement Intelligent Document Processing (IDP) for FNOL, claims forms, medical reports, KYC, policy applications, and invoices
  • Develop automation for core insurance systems (eg., Guidewire, Duck Creek, Majesco, etc.) is a plus
  • Ensure compliance with insurance regulations (e.g., HIPAA, GDPR, NAIC, IRDAI, FCA depending on geography)
  • Build scalable REFramework-based bots with strong exception handling and audit trails
  • Provide technical leadership and mentoring to junior developers or automation team members

Requirements

  • 7+ years of hands-on experience in UiPath development
  • Experience in multi-agent automation modeling, orchestration, and maintenance
  • Experience working in enterprise automation programs or Centers of Excellence (CoE)
  • Knowledge of intelligent document processing, AI/ML integrations, or attended/unattended automation models
  • Strong expertise in: UiPath Studio, Orchestrator, AI Center
  • Document Understanding
  • API integrations
  • Power Platform
  • Proven experience in Insurance domain processes (Claims, Underwriting, Policy Admin)
  • Experience integrating Generative AI / LLMs into enterprise workflows
  • Knowledge on integrating the Machine Learning is a plus
  • Knowledge of insurance core platforms (Guidewire, Duck Creek, etc.)
  • Strong understanding of secure data handling in regulated environments
  • UiPath Advanced Developer Certification (preferred)
  • Microsoft Certifications (on Power Platform or AI) are preferred
  • Agentic Capabilities: Ability to combine RPA + AI for semi-autonomous and fully autonomous insurance workflows

Nice to have

  • Experience with insurance data standards (ACORD)
  • Knowledge of predictive analytics and actuarial data integration
  • Exposure to Azure/AWS cloud environments
  • Experience in process mining for insurance operations
  • DevOps and CI/CD for RPA lifecycle management
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