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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Intelligent Automation Lead Engineer to join our team in Remote, México (MX-MEX), Mexico (MX).
Job Responsibility
Lead the Design, develop, and deploy end-to-end UiPath and Microsoft Power Automate solutions across insurance operations
Develop and maintain intelligent automation frameworks, including multi-agent models and orchestrated bot ecosystems
Build Agentic AI workflows capable of autonomous decision-making in underwriting, claims adjudication, and policy processing
Collaborate with business stakeholders to understand current processes, identify automation opportunities, and perform feasibility assessments
Gather, analyze, and document business and functional requirements for automation initiatives
Translate business requirements into technical solution designs and implementation plans
Ensure automation solutions are scalable, secure, and aligned with organizational standards and best practices
Integrate LLMs (OpenAI/Azure OpenAI) into RPA solutions for: Claims document summarization, Policy document interpretation, Risk assessment support, Customer communication automation
Implement Intelligent Document Processing (IDP) for FNOL, claims forms, medical reports, KYC, policy applications, and invoices
Develop automation for core insurance systems (eg., Guidewire, Duck Creek, Majesco, etc.) is a plus
Ensure compliance with insurance regulations (e.g., HIPAA, GDPR, NAIC, IRDAI, FCA depending on geography)
Build scalable REFramework-based bots with strong exception handling and audit trails
Provide technical leadership and mentoring to junior developers or automation team members
Requirements
7+ years of hands-on experience in UiPath development
Experience in multi-agent automation modeling, orchestration, and maintenance
Experience working in enterprise automation programs or Centers of Excellence (CoE)
Knowledge of intelligent document processing, AI/ML integrations, or attended/unattended automation models
Strong expertise in: UiPath Studio, Orchestrator, AI Center, Document Understanding, API integrations, Power Platform
Proven experience in Insurance domain processes (Claims, Underwriting, Policy Admin)
Experience integrating Generative AI / LLMs into enterprise workflows
Knowledge on integrating the Machine Learning is a plus
Knowledge of insurance core platforms (Guidewire, Duck Creek, etc.)
Strong understanding of secure data handling in regulated environments