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As a Field Service Representative (FSR) Analyst, you will be on the front lines assisting Palantir’s implementation teams to support and strengthen the unique partnerships with Palantir’s client’s user base. You will work side-by-side with analysts to train and mentor users, troubleshoot technical issues, develop new Palantir use cases, all while solving unique and challenging problems. This may take the form of embedding with users across the world as well as downloading your insights directly with Palantir team members in our offices. Lastly, you will help facilitate collaboration across a global enterprise while ensuring our customers’ continued success. Come help solve the world’s hardest problems.
Job Responsibility:
Embed with high-impact units to understand their operational and technical needs
Provide desk-side training to analysts
Train analysts/operators in a classroom setting
Staff the Help Desk: respond to user requests and work with the Palantir engineering team to troubleshoot issues
Provide timely feedback to the Palantir engineering team located CONUS and OCONUS about product
Requirements:
U.S. citizenship
TS + SCI clearance level
Experience fusing intelligence capabilities in support of operations
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