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Intelligence Group Manager

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Citi

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Location:
Singapore , Singapore

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Intelligence Group Manager role in Citi Security and Investigative Services (CSIS) managing Global Security and Intelligence Center operations including CCTV/alarm monitoring, threat monitoring, workplace violence program, and traveler assistance program. The role involves managing multidisciplinary teams, coordinating with law enforcement, and ensuring security compliance across global operations.

Job Responsibility:

  • Manage and execute Global Security and Intelligence Center operations
  • Manage and coach multidisciplinary and cross-functional team
  • Maintain effective interaction models with all CSIS Anchors
  • Collaborate with CSIS Project Management and Technology
  • Support Risk and Controls and Transformation
  • Maintain Key Performance Indicators
  • Coordinate execution of appropriate training
  • Develop and implement guidance around engagement with local enforcement and government agencies
  • Source and manage GSIC vendors and monitor KPIs
  • Assess risk when making business decisions
  • Drive compliance with applicable laws, rules and regulations

Requirements:

  • 6+ years of relevant experience
  • At least 3 years in a management role
  • Established experience in security operations
  • Experience working or managing a security center involved in CCTV monitoring/Response, Intrusion detection systems response, escalation and reporting
  • Familiarity with banking security regulations and compliance standards
  • Background in corporate security or critical infrastructure protection
  • Experience coordinating with law enforcement and intelligence agencies
  • Strong knowledge of threat assessment and risk management strategies
  • Familiarity with protective intelligence
  • Experience leading high-stakes incident and crisis response
  • Effective communication and coordination skills for cross-functional teams (IT, legal, compliance and risk management)
  • Knowledge of physical security and geopolitical risks affecting global operations
  • Ability to provide professional briefing to executives, stakeholders, peer institutions and government agencies
  • Military, law enforcement, or intelligence experience can be an asset

Nice to have:

  • Extensive experience managing a Security Operations Center (SOC) or equivalent
  • Deep background in security technologies including access control systems, surveillance and threat detection systems
  • Crisis response experience coordinating with cross-functional teams and stakeholders
  • Master's Degree preferred
What we offer:
  • Paid Parental Leave Policy
  • Financial well-being programs
  • Work-life balance programs
  • Generous paid time off packages
  • Extensive on-the-job training
  • Exposure to senior leaders
  • Traditional learning opportunities
  • Volunteerism opportunities

Additional Information:

Job Posted:
August 26, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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