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Intelligence Analyst - eCommerce

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Currys plc

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As an Intelligent Analyst for eCommerce, you will support profit protection across the Currys estate in the UK and Ireland. Your focus will be on mitigating fraud, loss, and courier-related issues within the online business. You will deliver actionable intelligence, lead audits, and provide recommendations to improve profitability across eCommerce and non-stock holding cost centres.

Job Responsibility:

  • Delivering intelligence products and strategic assessments to inform eCommerce profit protection decisions
  • Conducting monthly audits across eCommerce operations and non-stock holding cost centres, analysing results to identify drivers of loss and opportunities for improvement
  • Leading analysis of returns fraud and courier loss, visiting warehouses as needed, and ensuring controls are proportionate, effective, and operationally practical
  • Working closely with Fraud Operations, Supply Chain, and B2B eCommerce teams to recommend continuous improvements and mitigate financial losses
  • Supporting civil recovery cases and conducting key control processes, including DPA requests related to eCommerce transactions
  • Promoting and supporting the use of Auror for fraud monitoring and reporting across the online business
  • Collaborating with leadership to drive actionable insights, enhance audit effectiveness, and strengthen profit protection measures

Requirements:

  • Strong analytical skills with experience in data analysis, problem solving, and providing actionable solutions
  • Experience with data visualisation tools such as Power BI
  • Accuracy, logical reasoning, and lateral thinking to address complex loss and fraud challenges
  • Strong commercial acumen and the ability to balance risk with business priorities
  • Excellent communication skills, able to build relationships and influence stakeholders at all levels
  • Experience in fraud, intelligence, or investigations preferred but not essential

Nice to have:

Experience in fraud, intelligence, or investigations

What we offer:
  • Company Pension Scheme
  • Discretionary/Performance based bonus
  • Private Health Insurance
  • Colleague Discounts

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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