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Join Qargo as an Integrations Onboarding Manager! Lead customer integrations, streamline processes, and drive success in a fast-paced, tech-driven TMS scale up. Grow with us—apply today! Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an all-in-one system that handles everything from initial order entry to final invoicing. It optimises planning and has a built-in AI feature that automates lengthy manual tasks. Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability. We’re looking for an Integrations Onboarding Manager to join our team in London. If you’re looking to work in an international company in a role that offers autonomy, ownership, and impact, this is the role for you!
Job Responsibility:
Act as the primary point of contact for customers regarding all integration requests, ensuring their requirements are accurately captured
Work closely with Customer Onboarding Managers to ensure a seamless transition for customers
Assist in configuring integrations to streamline the onboarding process, and in fine tuning the documentation and procedures
Liaise with integration partners to facilitate the discovery process and gather documentation, and collaborate with the professional services team to prepare for implementation
Monitor the progress of integration projects, keeping track of deadlines, and follow up with customers and partners to ensure timelines are met
Maintain strong communication with the professional services team and the integrations team, ensuring all stakeholders are informed and coordinated throughout the integration process
Be involved in pre-sales discussions when integration requirements are covered, capturing input ahead of customer sign-ups
Requirements:
Around 4-5 years of work experience with a solid understanding of the transportation industry
Previous experience with integrations or project management
Technical aptitude and familiarity with software integrations and API/EDI
Proactive problem-solver who takes initiative and handles multiple tasks with ease
Communicates effectively with both technical and non-technical stakeholders
Customer-focused, organised, and thrives in a fast-paced start-up environment
Fluent in English
Nice to have:
Another European Language
What we offer:
Competitive salary and benefits package
A role with significant responsibility, ownership, and opportunities for growth
Flexible and hybrid working from our green office in Holborn London
The chance to be part of a talented team driving change in the industry
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