Integrations Onboarding Manager

• Act as the primary point of contact for customers regarding all integration requests, ensuring their requirements are accurately captured
• Work closely with Customer Onboarding Managers to ensure a seamless transition for customers
• Assist in configuring integrations to streamline the onboarding process, and in fine tuning the documentation and procedures
• Liaise with integration partners to facilitate the discovery process and gather documentation, and collaborate with the professional services team to prepare for implementation
• Monitor the progress of integration projects, keeping track of deadlines, and follow up with customers and partners to ensure timelines are met
• Maintain strong communication with the professional services team and the integrations team, ensuring all stakeholders are informed and coordinated throughout the integration process
• Be involved in pre-sales discussions when integration requirements are covered, capturing input ahead of customer sign-ups

• Around 4-5 years of work experience with a solid understanding of the transportation industry
• Previous experience with integrations or project management
• Technical aptitude and familiarity with software integrations and API/EDI
• Proactive problem-solver who takes initiative and handles multiple tasks with ease
• Communicates effectively with both technical and non-technical stakeholders
• Customer-focused, organised, and thrives in a fast-paced start-up environment
• Fluent in English

Another European Language

• Competitive salary and benefits package
• A role with significant responsibility, ownership, and opportunities for growth
• Flexible and hybrid working from our green office in Holborn London
• The chance to be part of a talented team driving change in the industry