Integration Solutions Engineer

• Perform initial feasibility analysis based on partner API documentation and provide timeline estimates
• Propose detailed integration design plans and document technical requirements
• Work closely with both internal and external developers during the implementation phase
• Design new test cases and plans to comprehensively test new features
• Complete end to end integration testing collaborating with partners or autonomously
• Create and maintain accurate integration documentation for any new integration or enhancement
• Work with internal teams and partners to analyze/troubleshoot integration issues
• Assist necessary teams with Pilot/Beta process
• act as the liaison between Client/Support and Partner
• Maintain transparency with Integration Product team on development/certification process/status

• Experience with various APIs (SOAP, REST), and HTNG messages, async/sync data flows, including the ability to read XML and JSON API documentation
• Experience documenting technical and non-technical API requirements, designing data/message flows and data mapping between systems
• Experience troubleshooting API/Web Service integration issues, and API testing tools like Postman or SOAPUI
• Experience working with cross functional teams, including Engineering, Product, and Support
• Detailed Oriented
• i.e API specs, technical design, configuration, documentation
• Strong communication skills both written and verbally
• Ability to investigate and solve complex integration and data problems/issues
• Proven track record of managing tasks independently, with a strong sense of responsibility
• Strong project management skills, with the ability to multitask in a fast paced environment
• Ability to work flexible hours in order to best accommodate the timezone of our partner network

Preferred background in IT, analytics and/or hospitality, particularly Property Management Systems (PMS/CRS)