Integration Program Manager Jobs

Duetto

Location:
United Kingdom

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Duetto’s success relies on the quality and diversity of our integrations and partnerships. The Integration Program Manager is the central point of contact for both internal and external stakeholders focused on establishing and optimizing the processes and communication channels that enable our technology and data partnerships to scale. This role is responsible for establishing and streamlining operational processes, driving communication and ensuring stakeholder alignment and establishing project tracking and transparency. This role will also assist with resource capacity planning and delivery of integration opportunities and enhancements, as well as participate in formulating the integration's product roadmap.

Job Responsibility:

Oversee the planning and execution of integration projects
Develop detailed project plans outlining tasks, timelines, and resource requirements
Develop and maintain project timelines, ensuring projects are delivered on schedule
Maintain & communicate project timelines cross-company
Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
Develop an evaluation process to understand the health and depth of each integration
Ensure comprehensive documentation of integration processes and solutions
Design, implement and maintain a scalable system for timeline and status tracking for core and alternative integrations
Establish key metrics and transparent reporting to support visibility into integration pipeline and to provide actionable insights related to the certification process
Maintain an up-to-date knowledge base for troubleshooting and future reference
Create a structure in Confluence and ensure team follows it
Establish and maintain Integration page in Salesforce enabling the different stakeholder needs - Customer Support/Success, Product, Sales and Partnerships
Maintain central repository of supporting documentation
Provide regular project updates and reports to executive leadership
Identify potential risks and challenges in integration projects
Develop and implement mitigation strategies to minimize project risks

Requirements:

Five or more years of project management experience
Strong attention to cross team dependencies
Demonstrated success in designing and implementing new operational processes
Familiarity with the software development lifecycle (SDLC) and Agile methodologies
Proven success working with all levels of management
Strong written and verbal communication skills
Proven ability to manage multiple projects concurrently

Nice to have:

Experience with SalesForce and Atlassian Products (JIRA, Confluence)
Experience with SaaS products
Experience in Hospitality field

Additional Information:

Job Posted:
December 08, 2025

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Integration Program Manager