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The Channel Partnerships team is responsible for defining, establishing, and scaling Square's growth via channel distribution partners. Reporting to the Head of Channel Partnerships, we are looking for an experienced business development manager to define and execute Square's partnership strategy with the Global ISV Community. We view ISV as a significant, untapped distribution channel for Square, and are looking for someone with the track record and relationships in this space to define and execute our approach. This is a highly visible position, with regular exposure to company leadership.
Job Responsibility:
Manage, grow, and optimise relationships with key ISVs, resellers, and channel partners
Focus on strengthening existing partnerships and driving long-term value
Identify growth opportunities within accounts, including upsell, cross-sell, and expansion of commercial agreements
Drive adoption and distribution of Square's products across the Global ISV ecosystem
Ensure partners are enabled, supported, and aligned with Square's strategic priorities
Own the full post-signing partner lifecycle, including relationship management and performance tracking
Lead ongoing commercial discussions, including renegotiation of terms where appropriate
Monitor partner performance and deliver measurable business outcomes and revenue growth
Collaborate cross-functionally with Product, Marketing, Finance, Sales, Legal, and other internal teams
Act as the main point of contact for partners, resolving issues and driving joint initiatives
Be accountable for retention, growth, and overall performance of the partner portfolio
Requirements:
8+ years of experience in signing, launching, and growing distribution partnerships with ISO's, ISV's and VAR's that have resulted in measurable new customer acquisition and revenue growth
Deep knowledge of various operating models around merchant or partner introduction, on boarding, compliance and contracts
An understanding of Integrated Payments and the interaction with POS Software, with the ability to troubleshoot technical issues (desirable not essential)
Strong analytical skills with ability to demonstrate return on investment for partner initiatives
Excellent project management skills and ability to lead cross-functional, global initiatives
Strategic thinking with ability to identify and capitalize on new growth opportunities
Outstanding communication and stakeholder management skills