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This role is based in Stafford but will operate across Staffordshire and Stoke-on-Trent. Travel is expected; as is providing victim support in person, usually at VS offices or at community venues. As an ISS you will be: the link worker between the behaviour change service and the victim service; ensuring risk information is shared appropriately and used to inform internal and external actions; communicating between the two services; exchanging referrals and information; contacting victims and liaising with them; delivering support to victims during programme intervention and beyond, where necessary, holding a caseload and providing direct support to partners/ex partners in accordance with their wishes and needs; ensuring partner agencies are aware of the integrated service and have due regard to its purpose; delivering partner training and/or awareness sessions for enhancing relationships with partners and other stakeholders.
Job Responsibility:
Being the link worker between the behaviour change service and the victim service
Ensuring risk information is shared appropriately and used to inform internal and external actions
Communicating between the two services
exchanging referrals and information
contacting victims and liaising with them
Delivering support to victims during programme intervention and beyond, where necessary, holding a caseload and providing direct support to partners/ex partners in accordance with their wishes and needs
Ensuring partner agencies are aware of the integrated service and have due regard to its purpose
Delivering partner training and/or awareness sessions for enhancing relationships with partners and other stakeholders.
Requirements:
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
What we offer:
Flexible Working Options: Including hybrid working
Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
Birthday Leave: An extra day off for your birthday
Pension Plan: 5% employer contribution
Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
Wellbeing Support: Employee assistance programme and wellbeing support
Inclusive Networks: Access to EDI networks and colleague cafes
Sustainable Travel: Cycle to work scheme and season ticket loans
Career Development: Ongoing training and support with opportunities for career progression.