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Integrated Support Service Worker

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Victim Support

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Location:
United Kingdom , Stafford

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Contract Type:
Employment contract

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Salary:

27752.00 GBP / Year

Job Description:

This role is based in Stafford but will operate across Staffordshire and Stoke-on-Trent. Travel is expected; as is providing victim support in person, usually at VS offices or at community venues. As an ISS you will be: the link worker between the behaviour change service and the victim service; ensuring risk information is shared appropriately and used to inform internal and external actions; communicating between the two services; exchanging referrals and information; contacting victims and liaising with them; delivering support to victims during programme intervention and beyond, where necessary, holding a caseload and providing direct support to partners/ex partners in accordance with their wishes and needs; ensuring partner agencies are aware of the integrated service and have due regard to its purpose; delivering partner training and/or awareness sessions for enhancing relationships with partners and other stakeholders.

Job Responsibility:

  • Being the link worker between the behaviour change service and the victim service
  • Ensuring risk information is shared appropriately and used to inform internal and external actions
  • Communicating between the two services
  • exchanging referrals and information
  • contacting victims and liaising with them
  • Delivering support to victims during programme intervention and beyond, where necessary, holding a caseload and providing direct support to partners/ex partners in accordance with their wishes and needs
  • Ensuring partner agencies are aware of the integrated service and have due regard to its purpose
  • Delivering partner training and/or awareness sessions for enhancing relationships with partners and other stakeholders.

Requirements:

  • Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
  • Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
What we offer:
  • Flexible Working Options: Including hybrid working
  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
  • Birthday Leave: An extra day off for your birthday
  • Pension Plan: 5% employer contribution
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
  • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
  • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
  • Wellbeing Support: Employee assistance programme and wellbeing support
  • Inclusive Networks: Access to EDI networks and colleague cafes
  • Sustainable Travel: Cycle to work scheme and season ticket loans
  • Career Development: Ongoing training and support with opportunities for career progression.

Additional Information:

Job Posted:
May 20, 2026

Expiration:
June 15, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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