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The Integrated Program Assistant will provide support to tenants in the receiving and managing of work orders and provide referrals to clients regarding employment and education by providing administrative support.
Job Responsibility
Collecting and analyzing information from clients in order to make recommendations for applicants to receive community housing, child care, and social assistance
Provide support to tenants in the receiving and managing of work orders
Provide referrals to clients regarding employment and education by providing administrative support
Requirements
Successful completion of secondary school (Grade 12) education
Minimum 2 years’ experience of related experience preferably in the municipal social services or employment services field
Effective oral and written communication, organization, and problem-solving skills and ability to do so with minimal supervision
Ability to understand and interpret provincial statutes, regulations, and policies pertaining to program delivery services
Ability to work with computer programs relevant to client files, third-party inquiries, and data collection
Knowledge of local programs that will be of assistance to clients
Ability to travel as required
Valid Ontario class 'G' driver’s license with access to an appropriately insured vehicle as required for employment-related use
Successful completion of a diploma in the Social Sciences field from a recognized college with Canadian accreditation is considered an asset
Bilingualism will be considered an asset
Nice to have
Successful completion of a diploma in the Social Sciences field from a recognized college with Canadian accreditation
Bilingualism
What we offer
Competitive salary
Employer-matched pension plan
Wellness program that is available to spouses and children