Integrated Medical Assistant or Licensed Practical Nurse

• Support MA duties on site as well as travel to other Prosano clinics in a designated region as needed with a minimum of 3 Prosano sites/clinics in scope
• Standardize MA competencies aligned to business Desk Level Procedures across all Prosano Care Centers
• Assist with the facilitation of Medical Assistant new hire onboarding tasks/responsibilities
• Serve as training support/mentor to medical assistants
• Review and update established MA checklists to ensure MA skills in a designated region are aligned to job requirements
• Follow established protocol to upskill MAs when gaps are identified
• Perform the standard MA functions, when needed: Establish a strong rapport with the patient, to include delivering an exceptional patient care experience
• Prepare patients for their visit to include communicating details around their scheduled visit, explaining all relevant information clearly, taking vitals, and completing updates to patient records as required
• Perform Veni puncture and phlebotomy processing
• Prepare equipment and examination rooms, and ensure clean instruments are available for the daily care center operations
• Assist provider with medical treatments, procedures, and exams
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies
• Working hours may include extended hours
• This position requires 100% on-site work at the care center location and will involve travel between a minimum of the 3-4 clinics assigned
• Perform all other duties as assigned

• Excellent interpersonal skills to include maintaining courteous, friendly, and effective communication with patients, team members and external parties
• Electronic Medical Records experience
• Customer service orientation and experience
• Effective communication skills across multiple modalities
• Strong collaboration skills
• Empathy and advocacy
• Exceptional organizational skills and detail oriented
• The ability to always maintain confidentiality
• High school diploma or GED
• 2 years Medical Assistant/LPN experience in an outpatient care setting
• 2 years’ experience training and leading others
• MA Board Certified or Board Registered Medical Assistant required or an active, current and unrestricted license to practice in the state of Arizona as an LPN
• 2 years phlebotomy experience
• A Basic Life Saving (BLS) certification or be able to obtain one within 30 days of hire
• An active Arizona fingerprint clearance card
• An Active Arizona Driver’s license with acceptable driving record and reliable transportation

A one-time sign-on bonus of $1,200 will be offered upon hire