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Integrated Account Supervisor

United States, San Antonio · Job Posted March 20, 2026
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Job Description

The Integrated Account Supervisor is responsible for cultivating and nurturing strong working relationships with clients; developing and implementing effective, integrated communications strategies, goals and tactics; planning and executing successful campaigns; fostering solid working relationships with key media contacts and outlets; and analyzing and reporting campaign performance.

Job Responsibility

  • Cultivating and nurturing strong working relationships with clients
  • Developing and implementing effective, integrated communications strategies, goals and tactics
  • Planning and executing successful campaigns
  • Fostering solid working relationships with key media contacts and outlets
  • Analyzing and reporting campaign performance
  • Creates and executes focused, cost-effective, results-oriented integrated communications programs for a variety of clients
  • Fully understands and recommends integrated agency services – media, creative, research, strategic planning, public relations, public affairs and promotions
  • Provides strategic recommendations to assigned accounts by combining thorough industry knowledge and competitive intelligence with consumer insights
  • Possesses financial management and supervisory skills
  • basic understanding of cost management in a communications-agency context
  • Maintains the profitability/performance of assigned accounts
  • Has a strong working knowledge of costs and timeframes associated with completing jobs
  • Proven client relationship development and management skills
  • Manages client expectations regarding budget and account work
  • Aggressively manages budgets through weekly and monthly review of detailed billing reports
  • alerts fellow leadership to challenges or issues with budgets
  • Develops community relations awareness by staying abreast of current news
  • liaising with chambers of commerce, city officials, area business councils
  • attending community events as appropriate, etc.
  • Resolves client crisis situations as necessary
  • Assists in new business development presentations
  • Coaches/provides guidance to junior employees when needed
  • Responsible for all client processes and billing in Advantage, ensuring all communication and billing is correct and done efficiently
  • Manages time entry on a weekly basis
  • Other duties as assigned

Requirements

  • Bachelor’s degree in public relations, advertising or a related subject from an accredited four-year college or university
  • Minimum 7 years’ experience in public relations, advertising, communications, digital and social media, or a combination thereof
  • Must have strong writing skills
  • Class C driver’s license

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