This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Because health is personal. That's why Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives.
Job Responsibility
Answer and route incoming calls
Support the pre-certification process
Manage and triage service requests
Maintain accurate case documentation
Meet daily productivity and quality standards
Requirements
Associate degree preferred in business, management, or a related field
Prior experience in customer service and/or a medical background
Prior insurance and/or claims experience
Experience in medical front office, hospital patient intake, or medical claims processing preferred
Proficiency in Microsoft Excel, Word, and Outlook
Accurate data entry at 40 WPM minimum
Experience managing high volumes of inbound customer service calls