Intake specialist Job at Rogers Behavioral Health (Oconomowoc)

Employee Relations Intake Specialist

Our client, Amazon, is seeking a highly organized ER Intake Specialist to suppor...

Location

United States , Atlanta; Arlington; Herndon; Seattle; Bellevue; Nashville; San Diego; Tempe; Austin

Salary:

48.00 - 52.00 USD / Hour

Axiom Law

Expiration Date

Until further notice

Requirements

5+ years of experience in HR operations, case management, or employee relations in a large, complex organization
Strong computer proficiency, including Microsoft Word, Excel, and data management tools
Exceptional attention to detail, critical thinking, and high judgment in decision-making
Excellent written and verbal communication skills
Ability to manage competing priorities and remain flexible in a dynamic environment
Experience with HR case management systems
Proven success working with large data sets or in roles requiring rapid information processing
Strong typing speed (high WPM) and comfort navigating multiple systems simultaneously
Prior experience in staffing, employee relations, or HR analytics

Job Responsibility

Retrieve and review cases from the ER queue and determine the appropriate routing
Make high-volume, high-judgment triage decisions, typically reviewing and assigning 100 cases per day
Support the central intake process, as well as adjacent processes such as Employee Experience (EE) case management (e.g., routing emails into the case management system)
Maintain accuracy and consistency in data entry and tracking through internal tools such as HRSC and other Amazon systems
Collaborate cross-functionally to ensure cases are properly categorized, resolved, and documented in compliance with internal protocols
Adapt quickly to changing priorities and contribute to ongoing process improvements across the ER organization

What we offer

health benefits
401K
professional development resources
learning and development programs

Fulltime

Legal Intake Director

The Director of Intake will be responsible for ensuring that all potential clien...

Location

United States , New York

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong customer service skills and excellent communication skills
Highly organized, efficient and proactive with an attention to detail
Effective problem-solving abilities
Strong personal focus on meeting or exceeding individual, department and Firm expectations
Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible or cannot be improved
Ability to work effectively within a team-oriented work environment and independently
Knowledge of NYS no-fault and workers’ compensation rules and applicability and ability to read police reports and discern key information
Prior personal injury law firm experience required – 3 to 5 years’ experience
management experience highly preferred
Bilingual, Spanish preferred but not a must

Job Responsibility

Phone Accountability: including but not limited to making initial contact with potential new clients, assisting on calls to increase the likelihood of conversation and assisting and advising intake specialists and new case specialists
File and Data Management: including but not limited to assigning new cases to the appropriate teams and running and analyzing weekly reports as required by management
Intake Management: including but not limited to evaluating leads with the intended purposes of converting to a case, quality control of all intake and new case specialists to ensure clients and potential clients are being serviced properly, and run weekly huddle meetings to discuss performance goals, celebrate wins, and discuss any roadblocks the team is running into and solutions to overcome them
Marketing: including but not limited to ensuring that marketing information and all demographic information is entered into the CMS accurately
Reporting: running and analyzing weekly and monthly reports to provide data to upper management including conversion reports, reports related to marketing campaign success and wanted vs. unwanted leads

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Intake Director

Premier Plaintiff's Personal Injury NYC Law Firm is seeking an experienced, deta...

Location

United States , New York

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong customer service skills and excellent communication skills
Highly organized, efficient and proactive with an attention to detail
Effective problem-solving abilities
Strong personal focus on meeting or exceeding individual, department and Firm expectations
Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible or cannot be improved
Ability to work effectively within a team-oriented work environment and independently
Knowledge of NYS no-fault and workers’ compensation rules and applicability and ability to read police reports and discern key information
Prior personal injury law firm experience required – 3 to 5 years’ experience
Bilingual, Spanish preferred but not a must

Job Responsibility

Phone Accountability: including but not limited to making initial contact with potential new clients, assisting on calls to increase the likelihood of conversation and assisting and advising intake specialists and new case specialists
File and Data Management: including but not limited to assigning new cases to the appropriate teams and running and analyzing weekly reports as required by management
Intake Management: including but not limited to evaluating leads with the intended purposes of converting to a case, quality control of all intake and new case specialists to ensure clients and potential clients are being serviced properly, and run weekly huddle meetings to discuss performance goals, celebrate wins, and discuss any roadblocks the team is running into and solutions to overcome them
Marketing: including but not limited to ensuring that marketing information and all demographic information is entered into the CMS accurately
Reporting: running and analyzing weekly and monthly reports to provide data to upper management including conversion reports, reports related to marketing campaign success and wanted vs. unwanted leads

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Intake Manager

We’re seeking an Intake Manager to oversee the intake process and ensure prospec...

Location

United States , Philadelphia

Salary:

Not provided

Lundy Law

Expiration Date

Until further notice

Requirements

At least 3 years of experience in an intake, client service, or sales role (preferably within legal, healthcare, or professional services)
Leadership or supervisory experience is highly desirable
Strong ability to empathize and connect with clients, especially in stressful or sensitive situations
Committed to maintaining confidentiality and upholding ethical standards
Proven ability to lead and motivate a diverse team, fostering collaboration and productivity
Excellent verbal and written communication skills, with the ability to clearly convey complex information to both clients and colleagues
Highly organized, able to manage multiple tasks and priorities in a fast-paced environment
Familiar with client management software, CRM systems, and Microsoft Office Suite
Experience with case management software is a plus
Ability to convert leads into clients while maintaining a focus on service excellence and empathy

Job Responsibility

Lead the Intake Team: Supervise and mentor a team of intake specialists, including virtual assistants and in-office staff, ensuring proper training, alignment with firm values, and efficient performance
Client Interaction: Oversee initial client inquiries, providing a professional, empathetic, and trustworthy first impression. Manage high-volume calls, emails, and online requests promptly
Data Management: Ensure accurate and confidential entry of client intake data into the firm's systems while maintaining compliance with all privacy and legal standards
Team Development & Training: Conduct ongoing training for the intake team on best practices, legal processes, and exceptional client service. Encourage continuous growth and foster a culture of emotional intelligence
Cross-Department Collaboration: Work closely with case managers, attorneys, and other departments to ensure smooth handoffs from intake to the legal team
Process Improvement: Analyze the intake process and identify opportunities to improve workflows, response times, and the overall client experience
Lead Generation & Conversion: Monitor and track intake lead performance, ensuring follow-ups and client engagement strategies are in place to maximize conversion rates
Customer Service Excellence: Guide the team in handling complex or sensitive client situations, ensuring clients feel supported and heard throughout their first interaction with the firm
Performance Reporting: Track key metrics related to intake, conversion, and client satisfaction, and use data insights to enhance team performance and process efficiency

What we offer

Competitive salary
Health and dental insurance
Paid time off (PTO)
401(k) with employer match
Ongoing training and professional development opportunities

Fulltime

Aviation Communication Specialist

The Communication Specialist is one of the first points of contact for discharge...

Location

United States , Oklahoma City

Salary:

38896.00 - 50336.00 USD / Year

Pafford EMS

Expiration Date

Until further notice

Requirements

Ability to perform oriented tasks efficiently and accurately in a fast-paced, high-stress environment
Ability to listen, speak and write articulately clearly and interact with the public, a diverse workgroup, and emergency staff without confusion
Ability to gain an understanding of the current telecommunications organizational structure, policies, procedures, programs, practices, terminology, and services
Ability to work all shifts, including holidays and weekends
Ability to communicate respectfully and effectively
Ability to summarize key individual characteristics and enter the information into the database (while using correct grammar, spelling and punctuation) for use by co-workers and pre-hospital care staff
Ability to demonstrate leadership qualities such as adaptability, flexibility, dependability, punctuality and accountability through quick, effective responses to change
Education/training REQUIRED: High school graduate or GED
Licensure, Certification, or Registration Requirements for continued employment at one year: Proficiency in above training
CPR

Job Responsibility

Call intake for inter-facility flights
Dispatching the flight team
Flight following
Coordinating helicopter operations with landing zone coordinators and security/police officers at sending and receiving facilities
Taking non-emergency ground ambulance transport requests
Scheduling non-emergency ground ambulance transports
Reading weather reports

What we offer

Relocation assistance is available for qualified candidates

Fulltime

Case Manager

We are offering a long-term contract employment opportunity for a Case Manager i...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of case management or direct client service experience, ideally with housing-insecure or vulnerable populations
Knowledge of community resources and social services in the Baltimore area, especially in housing, employment, mental health, and public assistance
Experience using Homeless Management Information System (HMIS) or similar case management/data entry platforms
Excellent communication and interpersonal skills for working with clients and collaborating with partners, landlords, and internal staff
Proven ability to develop and maintain case plans, track goals, and monitor client progress
Organizational skills with the ability to manage multiple priorities and meet deadlines
Ability to maintain client confidentiality and adhere to ethical and professional standards

Job Responsibility

Handle intake referrals and set up appointments from Program and Grants Support Specialist
Prepare all necessary intake paperwork, collect client identifying documentation, and provide an initial program orientation
Develop an individual case management plan, including financial planning and housing goals in collaboration with each client
Input client data in the Homeless Management Information System (HMIS) and other data management systems accurately and in a timely manner
Conduct needs assessment, make appropriate community referrals, and provide support to connect clients to ancillary services
Assist clients with housing needs, including searching for housing leads and providing landlords with insight on services/programs
Help clients with employment, transportation, childcare, and counseling-related needs or concerns by connecting them to appropriate community resources and referrals
Ensure client compliance with program policies and expectations and provide warnings in verbal and written form, as necessary
Develop and maintain a list of potential housing opportunities for clients with support from other staff
Collaborate and communicate with other service providers, community partners, resident manager, and other agency staff and landlords/property managers as it relates to individual work or client needs

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Fulltime

Client Intake Specialist

The Client Intake Specialist supports attorneys by serving as a primary point of...

Location

United States , San Jose

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate’s degree preferred
bachelor’s degree a plus
Significant experience providing legal administrative or client intake support in a law firm or legal department
Strong client service, communication, and organizational skills
Ability to manage multiple priorities in a fast‑paced, deadline‑driven environment
Experience with legal document handling, calendaring, and electronic filing systems
Professional demeanor with a strong attention to detail and confidentiality

Job Responsibility

Serve as first point of contact for clients by answering, screening, and directing incoming calls and inquiries
Coordinate client intake and new matter setup, working with internal intake and conflicts teams
Collect, organize, and maintain client and matter information in electronic and paper files
Assist attorneys with calendars, deadlines, scheduling, and basic document preparation
Prepare, edit, and transmit correspondence and legal documents with accuracy and attention to detail
Maintain deadlines and key dates in calendaring systems and support workflow tracking
Collaborate with attorneys and support staff to ensure timely follow‑through and consistent client service
Handle confidential information with professionalism and discretion

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Intake Implementation Specialist, RCM

The RCM Implementation Specialist is responsible for the successful implementati...

Location

United States , Peachtree Corners

Salary:

62000.00 - 78000.00 USD / Year

ResMed

Expiration Date

Until further notice

Requirements

High school diploma, college coursework a plus
3-5 years of healthcare billing and/or RCM experience
Knowledge of DME Intake
Knowledge of DME billing
Knowledge of Brightree platform
Minimum of two years customer service experience
High proficiency with MS Office Suite
expert Excel skills
Proficiency with Salesforce, SharePoint, and Smartsheet
Advanced proficiency with Microsoft Excel

Job Responsibility

Deliver a successful RCM services implementation to customers
Define and drive the completion of key components required for customers to go-live with RCM services
Lead the full implementation process from the Sales Team to RCM go-live
Participate in specific training calls with BMS Implementation Team
Ensure customers have required modules in place for a successful go-live with RCM services.
Manage onboarding handoff from Sales Team
Ensure that we have received complete Onboarding Order Forms signed by customer.
Conduct customer status analysis and conduct follow-up calls with customer to define and complete next steps
Verify correct database configuration
Conduct Onboarding Focus Calls with customer – AR, Confirmation, Adjustments/Refunds, Posting, Intake

What we offer

comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance
fifteen days Paid Time Off (PTO) in their first year of employment
11 paid holidays plus 3 floating days
eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave

Fulltime

Intake specialist

Rogers Behavioral Health

Location:
United States , Oconomowoc

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 10, 2026

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