Intake specialist Job at Rogers Behavioral Health (Oconomowoc)

Intake Specialist

Because health is personal. That's why Personify Health created the first and on...

Location

Bosnia and Herzegovina , Tuzla

Salary:

Not provided

Personify Health

Expiration Date

Until further notice

Requirements

Associate degree preferred in business, management, or a related field
Prior experience in customer service and/or a medical background
Prior insurance and/or claims experience
Experience in medical front office, hospital patient intake, or medical claims processing preferred
Proficiency in Microsoft Excel, Word, and Outlook
Accurate data entry at 40 WPM minimum
Experience managing high volumes of inbound customer service calls

Job Responsibility

Answer and route incoming calls
Support the pre-certification process
Manage and triage service requests
Maintain accurate case documentation
Meet daily productivity and quality standards

Fulltime

Intake Specialist

Job Summary: A professional who assists the Intake Coordinator / Director of Cl...

Location

United States , Saint Louis

Salary:

Not provided

AW Health Care

Expiration Date

Until further notice

Requirements

Minimum of one (1) year of experience in home health, preferred
Associate’s degree in related field, required
Minimum of one (1) year experience in healthcare, preferred
Acceptance of philosophy and goals of this Agency
Ability to exercise initiative and independent judgment
Ability to participate in physical activity
Ability to work for extended period of time while standing and being involved in physical activity
Moderate lifting
Ability to do extensive bending, lifting and standing on a regular basis

Job Responsibility

Review medical records for initiation of care needs in accordance with physician orders
Assists with data collection and entry for the purposes of initiating/continuing of care
Assists with insurance eligibility for services
Understands and adheres to established Agency policies and procedures
Understands and promotes principles of continuous performance improvement
Responsible for the timeliness and accuracy of all data entered into system software
Assists with consultative needs for referral sources, clients and staff
Assists in the preparation and implementation of policies and procedures which meet Medicare, Medicaid, state and local laws
Participates in studies and research and other administrative functions as assigned
Serves as a role model for all colleagues by setting an example of high standards in dress, conduct, cooperation and job performance

Fulltime

Intake Specialist

A local insurance organization located in Robinson Township is seeking a Custome...

Location

United States , Robinson Township

Salary:

18.00 - 20.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Proficient in basic computer and keyboarding skills
Strong verbal and written communication
Comfortable performing routine data entry and administrative tasks

Job Responsibility

Monitor and track service activity to ensure timely verification and follow‑up
Coordinate with external partners and internal teams to support operational needs
Maintain accurate and up‑to‑date records within internal systems and databases
Request, receive, and organize required documentation in accordance with company guidelines
Support utilization and service management processes for assigned accounts
Document communications, updates, and issues in accordance with established procedures
Ensure confidentiality is maintained and general administrative and organizational standards are upheld

What we offer

Hybrid flexibility after training period completion

Fulltime

Intake Specialist

A local insurance organization located in Robinson Township is seeking a Custome...

Location

United States , Robinson Township

Salary:

18.00 - 20.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Proficient in basic computer and keyboarding skills
Strong verbal and written communication
Comfortable performing routine data entry and administrative tasks

Job Responsibility

Monitor and track service activity to ensure timely verification and follow‑up
Coordinate with external partners and internal teams to support operational needs
Maintain accurate and up‑to‑date records within internal systems and databases
Request, receive, and organize required documentation in accordance with company guidelines
Support utilization and service management processes for assigned accounts
Document communications, updates, and issues in accordance with established procedures
Ensure confidentiality is maintained and general administrative and organizational standards are upheld

What we offer

Hybrid flexibility after training period completion

Fulltime

Senior Customer Repair and Intake Specialist

The Senior Customer Repair and Intake Specialist is responsible for documenting ...

Location

United States , Batesville

Salary:

54400.00 - 74800.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Associate’s degree preferred
1+ years of experience in customer service, complaint handling, or service operations, including documenting customer issues in a case management or CRM system
Experience providing customer support via phone and email, preferably in a queue-based environment
Experience processing returns, repairs, or service requests (RMA or similar workflows) and maintaining accurate records in a regulated or process-driven environment
Ability to manage multiple active cases and meet defined timelines for complaint handling
Proficiency using Microsoft Outlook, Excel, and Word or equivalent applications
Experience in an FDA-regulated or medical device environment preferred
Experience coordinating with repair, service, or operations teams and handling purchase orders or service-related billing preferred
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Job Responsibility

Enter and maintain customer complaints in the approved contact management system in compliance with FDA requirements
Provide customer support via phone and email, including managing inbound inquiries through a call queue system
Process RMA returns and repair requests, including verification of required data prior to submission
Contact customers, distributors, and sales representatives to obtain required complaint and product information
Track repair status with the repair depot and update case records accordingly
Obtain and document purchase orders for fee-based repair services
Review complaint records for completeness, accuracy, and regulatory compliance
Update complaint status and documentation as product returns and repairs progress
Serve as primary point of contact for intake and documentation of Allen Accessories complaints

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)

Fulltime

Senior Customer Repair and Intake Specialist

This is where your work makes a difference. At Baxter, we believe every person—r...

Location

United States , Batesville

Salary:

54400.00 - 74800.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Associate's degree preferred
1+ years of experience in customer service, complaint handling, or service operations, including documenting customer issues in a case management or CRM system
Experience providing customer support via phone and email, preferably in a queue-based environment
Experience processing returns, repairs, or service requests (RMA or similar workflows) and maintaining accurate records in a regulated or process-driven environment
Ability to manage multiple active cases and meet defined timelines for complaint handling
Proficiency using Microsoft Outlook, Excel, and Word or equivalent applications
Experience in an FDA-regulated or medical device environment preferred
Experience coordinating with repair, service, or operations teams and handling purchase orders or service-related billing preferred

Job Responsibility

Enter and maintain customer complaints in the approved contact management system in compliance with FDA requirements
Provide customer support via phone and email, including managing inbound inquiries through a call queue system
Process RMA returns and repair requests, including verification of required data prior to submission
Contact customers, distributors, and sales representatives to obtain required complaint and product information
Track repair status with the repair depot and update case records accordingly
Obtain and document purchase orders for fee-based repair services
Review complaint records for completeness, accuracy, and regulatory compliance
Update complaint status and documentation as product returns and repairs progress
Serve as primary point of contact for intake and documentation of Allen Accessories complaints

What we offer

Medical coverage
Dental coverage
Basic life insurance
Accident insurance
Short-term disability insurance
Long-term disability insurance
Business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts

Fulltime

Senior Customer Repair and Intake Specialist

The Senior Customer Repair and Intake Specialist is responsible for documenting ...

Location

United States , Batesville

Salary:

54400.00 - 74800.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Associate's degree preferred
1+ years of experience in customer service, complaint handling, or service operations, including documenting customer issues in a case management or CRM system
Experience providing customer support via phone and email, preferably in a queue-based environment
Experience processing returns, repairs, or service requests (RMA or similar workflows) and maintaining accurate records in a regulated or process-driven environment
Ability to manage multiple active cases and meet defined timelines for complaint handling
Proficiency using Microsoft Outlook, Excel, and Word or equivalent applications
Experience in an FDA-regulated or medical device environment preferred
Experience coordinating with repair, service, or operations teams and handling purchase orders or service-related billing preferred

Job Responsibility

Enter and maintain customer complaints in the approved contact management system in compliance with FDA requirements
Provide customer support via phone and email, including managing inbound inquiries through a call queue system
Process RMA returns and repair requests, including verification of required data prior to submission
Contact customers, distributors, and sales representatives to obtain required complaint and product information
Track repair status with the repair depot and update case records accordingly
Obtain and document purchase orders for fee-based repair services
Review complaint records for completeness, accuracy, and regulatory compliance
Update complaint status and documentation as product returns and repairs progress
Serve as primary point of contact for intake and documentation of Allen Accessories complaints

What we offer

Medical and dental coverage starting on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP) with employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave

Fulltime

Intake Specialist (Legal) – Estate Planning & Probate

Robert Half is partnering with a well-established and highly regarded law firm t...

Location

United States , Lynnwood

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2+ years of experience in a legal intake, client services, or front-facing law firm role
Prior exposure to estate planning, probate, or elder law strongly preferred
Experience with legal practice management systems required
Clio Manage preferred, with Clio Grow a plus
Exceptional communication skills, with the ability to interact with clients in a professional, empathetic, and clear manner
Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment
Technologically proficient and adaptable to new systems and workflows
Proven ability to handle sensitive and confidential information with discretion
Team-oriented approach with a positive, collaborative mindset
At least 1 year of experience in legal intake, client services, or a similar law firm role

Job Responsibility

Serve as the primary contact for all incoming inquiries via phone, email, and online channels, delivering a high level of professionalism and client care
Conduct detailed intake interviews to gather relevant information, assess legal needs, and evaluate urgency
Open and manage new matters within the firm’s practice management system (Clio), including running conflict checks and coordinating scheduling
Maintain accurate, organized client records throughout the intake and onboarding process
Collaborate with attorneys and paralegals to communicate intake status and ensure efficient handoff of new matters
Proactively follow up with prospective clients and track conversion from inquiry to engagement
Support ongoing improvements to intake workflows and client experience processes

What we offer

2 weeks PTO
401K with matching
Profit sharing
Fully paid medical/dental/vision coverage
Chance for long-term growth
Medical
Vision
Dental
Life and disability insurance

Fulltime

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Intake specialist

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