Intake specialist Job at Rogers Behavioral Health (Oconomowoc)

Employee Relations Intake Specialist

Our client, Amazon, is seeking a highly organized ER Intake Specialist to suppor...

Location

United States , Atlanta; Arlington; Herndon; Seattle; Bellevue; Nashville; San Diego; Tempe; Austin

Salary:

48.00 - 52.00 USD / Hour

Axiom Law

Expiration Date

Until further notice

Requirements

5+ years of experience in HR operations, case management, or employee relations in a large, complex organization
Strong computer proficiency, including Microsoft Word, Excel, and data management tools
Exceptional attention to detail, critical thinking, and high judgment in decision-making
Excellent written and verbal communication skills
Ability to manage competing priorities and remain flexible in a dynamic environment
Experience with HR case management systems
Proven success working with large data sets or in roles requiring rapid information processing
Strong typing speed (high WPM) and comfort navigating multiple systems simultaneously
Prior experience in staffing, employee relations, or HR analytics

Job Responsibility

Retrieve and review cases from the ER queue and determine the appropriate routing
Make high-volume, high-judgment triage decisions, typically reviewing and assigning 100 cases per day
Support the central intake process, as well as adjacent processes such as Employee Experience (EE) case management (e.g., routing emails into the case management system)
Maintain accuracy and consistency in data entry and tracking through internal tools such as HRSC and other Amazon systems
Collaborate cross-functionally to ensure cases are properly categorized, resolved, and documented in compliance with internal protocols
Adapt quickly to changing priorities and contribute to ongoing process improvements across the ER organization

What we offer

health benefits
401K
professional development resources
learning and development programs

Fulltime

Family Law Intake Specialist

We are looking for a dedicated Family Law Intake Specialist to join our team in ...

Location

United States , Allen

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in legal intake or client services, preferably within family law
Ability to handle sensitive and emotionally charged conversations with empathy
Strong attention to detail and excellent organizational skills
Proficiency in case management software and tools such as Legal Files
Familiarity with e-filing and court filing processes
Skilled in calendar management and appointment scheduling
Must reside locally despite the remote nature of the role
Effective communication skills to provide high-quality client service

Job Responsibility

Manage incoming calls and inquiries from potential clients with professionalism and care
Conduct thorough intake interviews to gather relevant information about client cases
Provide clear explanations of the firm's procedures and schedule consultations with attorneys
Ensure all intake information is accurately recorded in the firm's case management system
Uphold client confidentiality while delivering exceptional service
Utilize case management software to organize and track client details effectively
Assist with e-filing and court filings as needed
Maintain calendars for attorneys and schedule appointments efficiently
Provide receptionist support, including handling client communications and inquiries

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Intake Manager

We’re seeking an Intake Manager to oversee the intake process and ensure prospec...

Location

United States , Philadelphia

Salary:

Not provided

Lundy Law

Expiration Date

Until further notice

Requirements

At least 3 years of experience in an intake, client service, or sales role (preferably within legal, healthcare, or professional services)
Leadership or supervisory experience is highly desirable
Strong ability to empathize and connect with clients, especially in stressful or sensitive situations
Committed to maintaining confidentiality and upholding ethical standards
Proven ability to lead and motivate a diverse team, fostering collaboration and productivity
Excellent verbal and written communication skills, with the ability to clearly convey complex information to both clients and colleagues
Highly organized, able to manage multiple tasks and priorities in a fast-paced environment
Familiar with client management software, CRM systems, and Microsoft Office Suite
Experience with case management software is a plus
Ability to convert leads into clients while maintaining a focus on service excellence and empathy

Job Responsibility

Lead the Intake Team: Supervise and mentor a team of intake specialists, including virtual assistants and in-office staff, ensuring proper training, alignment with firm values, and efficient performance
Client Interaction: Oversee initial client inquiries, providing a professional, empathetic, and trustworthy first impression. Manage high-volume calls, emails, and online requests promptly
Data Management: Ensure accurate and confidential entry of client intake data into the firm's systems while maintaining compliance with all privacy and legal standards
Team Development & Training: Conduct ongoing training for the intake team on best practices, legal processes, and exceptional client service. Encourage continuous growth and foster a culture of emotional intelligence
Cross-Department Collaboration: Work closely with case managers, attorneys, and other departments to ensure smooth handoffs from intake to the legal team
Process Improvement: Analyze the intake process and identify opportunities to improve workflows, response times, and the overall client experience
Lead Generation & Conversion: Monitor and track intake lead performance, ensuring follow-ups and client engagement strategies are in place to maximize conversion rates
Customer Service Excellence: Guide the team in handling complex or sensitive client situations, ensuring clients feel supported and heard throughout their first interaction with the firm
Performance Reporting: Track key metrics related to intake, conversion, and client satisfaction, and use data insights to enhance team performance and process efficiency

What we offer

Competitive salary
Health and dental insurance
Paid time off (PTO)
401(k) with employer match
Ongoing training and professional development opportunities

Fulltime

Aviation Communication Specialist

The Communication Specialist is one of the first points of contact for discharge...

Location

United States , Oklahoma City

Salary:

38896.00 - 50336.00 USD / Year

Pafford EMS

Expiration Date

Until further notice

Requirements

Ability to perform oriented tasks efficiently and accurately in a fast-paced, high-stress environment
Ability to listen, speak and write articulately clearly and interact with the public, a diverse workgroup, and emergency staff without confusion
Ability to gain an understanding of the current telecommunications organizational structure, policies, procedures, programs, practices, terminology, and services
Ability to work all shifts, including holidays and weekends
Ability to communicate respectfully and effectively
Ability to summarize key individual characteristics and enter the information into the database (while using correct grammar, spelling and punctuation) for use by co-workers and pre-hospital care staff
Ability to demonstrate leadership qualities such as adaptability, flexibility, dependability, punctuality and accountability through quick, effective responses to change
Education/training REQUIRED: High school graduate or GED
Licensure, Certification, or Registration Requirements for continued employment at one year: Proficiency in above training
CPR

Job Responsibility

Call intake for inter-facility flights
Dispatching the flight team
Flight following
Coordinating helicopter operations with landing zone coordinators and security/police officers at sending and receiving facilities
Taking non-emergency ground ambulance transport requests
Scheduling non-emergency ground ambulance transports
Reading weather reports

What we offer

Relocation assistance is available for qualified candidates

Fulltime

Case Manager

We are offering a long-term contract employment opportunity for a Case Manager i...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of case management or direct client service experience, ideally with housing-insecure or vulnerable populations
Knowledge of community resources and social services in the Baltimore area, especially in housing, employment, mental health, and public assistance
Experience using Homeless Management Information System (HMIS) or similar case management/data entry platforms
Excellent communication and interpersonal skills for working with clients and collaborating with partners, landlords, and internal staff
Proven ability to develop and maintain case plans, track goals, and monitor client progress
Organizational skills with the ability to manage multiple priorities and meet deadlines
Ability to maintain client confidentiality and adhere to ethical and professional standards

Job Responsibility

Handle intake referrals and set up appointments from Program and Grants Support Specialist
Prepare all necessary intake paperwork, collect client identifying documentation, and provide an initial program orientation
Develop an individual case management plan, including financial planning and housing goals in collaboration with each client
Input client data in the Homeless Management Information System (HMIS) and other data management systems accurately and in a timely manner
Conduct needs assessment, make appropriate community referrals, and provide support to connect clients to ancillary services
Assist clients with housing needs, including searching for housing leads and providing landlords with insight on services/programs
Help clients with employment, transportation, childcare, and counseling-related needs or concerns by connecting them to appropriate community resources and referrals
Ensure client compliance with program policies and expectations and provide warnings in verbal and written form, as necessary
Develop and maintain a list of potential housing opportunities for clients with support from other staff
Collaborate and communicate with other service providers, community partners, resident manager, and other agency staff and landlords/property managers as it relates to individual work or client needs

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Fulltime

Intake Implementation Specialist, RCM

The RCM Implementation Specialist is responsible for the successful implementati...

Location

United States , Peachtree Corners

Salary:

62000.00 - 78000.00 USD / Year

ResMed

Expiration Date

Until further notice

Requirements

High school diploma, college coursework a plus
3-5 years of healthcare billing and/or RCM experience
Knowledge of DME Intake
Knowledge of DME billing
Knowledge of Brightree platform
Minimum of two years customer service experience
High proficiency with MS Office Suite
expert Excel skills
Proficiency with Salesforce, SharePoint, and Smartsheet
Advanced proficiency with Microsoft Excel

Job Responsibility

Deliver a successful RCM services implementation to customers
Define and drive the completion of key components required for customers to go-live with RCM services
Lead the full implementation process from the Sales Team to RCM go-live
Participate in specific training calls with BMS Implementation Team
Ensure customers have required modules in place for a successful go-live with RCM services.
Manage onboarding handoff from Sales Team
Ensure that we have received complete Onboarding Order Forms signed by customer.
Conduct customer status analysis and conduct follow-up calls with customer to define and complete next steps
Verify correct database configuration
Conduct Onboarding Focus Calls with customer – AR, Confirmation, Adjustments/Refunds, Posting, Intake

What we offer

comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance
fifteen days Paid Time Off (PTO) in their first year of employment
11 paid holidays plus 3 floating days
eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave

Fulltime

Wioa Eligibility & Enrollment Intake Specialist

We are seeking an experienced and detail-driven WIOA Eligibility & Enrollment In...

Location

United States , Columbia

Salary:

20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

Minimum 1 to 2 years of experience in: Workforce development
Case management
Eligibility determination
Compliance-based documentation
Prior experience working with WIOA Adult, Dislocated Worker, or Youth programs
Strong attention to detail and documentation accuracy
Ability to interpret and apply federal and state policy guidelines
Experience working within state workforce case management systems
Experience preparing files for monitoring or audit review
High level of organization and time management

Job Responsibility

Conduct eligibility determinations for: WIOA Adult
WIOA Dislocated Worker
WIOA Youth programs
Collect, verify, and accurately document required eligibility documentation
Complete certifications and enrollments within the workforce case management system
Enter detailed, compliant case notes
Upload, organize, and maintain documentation to ensure audit readiness
Schedule and conduct certification and enrollment appointments within required timelines
Meet weekly enrollment benchmarks and production goals
Maintain strict confidentiality and data integrity standards

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Complaints Intake Specialist

The intake specialist is responsible for reviewing inquiries, redirecting/closin...

Location

Poland , Warsaw

Salary:

Not provided

U.S. Bank National Association

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Typically one to two years of relevant experience, preferably in quality analysis and measurement activities.
Good knowledge and understanding of the products and services applicable to the assigned area
Good knowledge of the productivity and accuracy standards of the assigned area
Effective verbal and written communications skills
Proficient computer navigation skills using a variety of software packages including Microsoft Office application.

Job Responsibility

Review daily assignment schedule
Review QM exceptions (if applicable)
remediate exception or inform leadership that the exception should be challenged
Work items/queues assigned to you for that day
Once assigned items are cared for, move to Salesforce new cases (working oldest to newest)
continue to monitor assigned queues to ensure new items are handled timely
For complaints, locate the customer/account, create cases in Salesforce and Atlas, complete necessary fields in Salesforce and Atlas, and assign to the appropriate resolution agent
For complaint case assignments, access the assignment tracker, locate the applicable resolution team tab, scroll to the most recent entry for that case type to confirm the last person assigned, then access the OneNote assignment pages to confirm who is next in line for a case
If there is a limit, consult the applicable report in Salesforce to confirm the current case count for that agent
Once the agent is confirmed, add their name as the next entry in the tracker (spreadsheet) and assign the cases to them in Salesforce and Atlas, while ensuring the team and respondent details are accurate

What we offer

Market-competitive compensation package
Clearly defined salary ranges aligned with industry benchmarks and internal equity standards
Performance-based incentives for eligible employees
Inclusive equitable benefits focused around financial wellbeing, health & wellness
Continuous development opportunities including training, education support, and career progression pathways
Employee recognition programs that celebrate achievements and milestones.

Fulltime

Intake specialist

Rogers Behavioral Health

Location:
United States , Oconomowoc

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 10, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Intake specialist

Rogers Behavioral Health

Location:United States , Oconomowoc

Category:Health and Beauty

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 10, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Intake specialist

Employee Relations Intake Specialist

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Location:
United States , Oconomowoc

Category:
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Contract Type:
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Job Posted:
March 10, 2026