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A local insurance organization located in Robinson Township is seeking a Customer Service Representative to provide administrative and operational support. This role involves assisting with routine phone communication, coordinating with internal teams and external partners, tracking basic service information, and maintaining accurate records in internal systems. This organization is looking for someone to start as soon as possible and offers hybrid flexibility after training period completion.
Job Responsibility:
Monitor and track service activity to ensure timely verification and follow‑up
Coordinate with external partners and internal teams to support operational needs
Maintain accurate and up‑to‑date records within internal systems and databases
Request, receive, and organize required documentation in accordance with company guidelines
Support utilization and service management processes for assigned accounts
Document communications, updates, and issues in accordance with established procedures
Ensure confidentiality is maintained and general administrative and organizational standards are upheld
Requirements:
High School Diploma or equivalent
Proficient in basic computer and keyboarding skills
Strong verbal and written communication
Comfortable performing routine data entry and administrative tasks
What we offer:
Hybrid flexibility after training period completion