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We’re recruiting on behalf of a rapidly growing specialty medical supply distributor seeking a Temporary Intake Representative to manage the onboarding process for new patients and customers. This is a unique opportunity to jump into a key role within the healthcare industry and support a company committed to providing quality medical supplies.
Job Responsibility:
Processing New Orders: Prepare, send, and track the necessary documentation (via fax, mail, or email) between physicians, insurance companies, and customers
Coordination of Initial Shipments: Manage every aspect of the first delivery of medical supplies to ensure timeliness, compliance, and efficiency
Regulatory Compliance: Handle all documentation with the highest level of accuracy and in adherence to company policies and healthcare regulations
Customer Communication: Maintain professional communication with patients, physicians, and insurance providers to address questions, confirm information, and resolve any issues.
Requirements:
Minimum of 2 experience in healthcare, medical intake, or a related role
Experience managing sensitive patient information and working with insurance companies or medical providers
Strong communication and interpersonal skills
Ability to manage multiple tasks and prioritize in a fast-paced environment.
Nice to have:
Healthcare Background: Prior experience in the healthcare industry or working with insurance and medical documentation is strongly preferred
Call Center Experience: Proven ability to handle inbound and outbound calls with professionalism and excellent communication skills
Tech-Savviness: Proficiency with faxing, email systems, and healthcare-related software.
What we offer:
Competitive hourly pay
Access to benefits during your assignment
Opportunity to expand your career in healthcare while supporting a growing organization.
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