Intake operative pm Job at 360 Resourcing Solutions (Downpatrick)

Digital Strategy Lead

We’re hiring for a Senior Lead to define and execute Notion’s CX Digital Strateg...

Location

United States , New York; San Francisco

Salary:

205000.00 - 240000.00 USD / Year

Notion

Expiration Date

Until further notice

Requirements

8+ years in product management, program management, digital CX, or related strategy roles, with a track record owning cross‑functional roadmaps and business outcomes
Demonstrated experience building scalable, data‑driven customer experiences across at least two of the following: Help Center, chatbots/AI automation, in‑product education, lifecycle or growth surfaces, social support
Strong analytical skills with the ability to define KPI frameworks, run experiments, and translate insights into action
Excellence in cross‑functional leadership without direct authority. Comfortable influencing at executive level and aligning diverse stakeholders
Familiarity with modern CX stacks and AI capabilities for support, routing, and content generation
Outstanding written communication and systems thinking. Operates like a PM with clear PRDs, briefs, and decision documentation
You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results

Job Responsibility

Own the end‑to‑end digital CX strategy for post‑sales, spanning Help Center, AI chatbot, in‑product education, lifecycle, and social support touch points
Translate vision into a prioritized, data‑informed roadmap with clear success metrics and experiment design
Build and run a cross‑functional program: establish intake, prioritization, and cross‑team operating cadences with User Ops, Direct Support, RevOps, Marketing, Product Ops, and CX Engineering
Partner with Product Education and CX Enablement to ensure a content pipeline that powers external and internal experiences without duplication
Improve customer journeys via funnel mapping and journey analytics. Identify gaps and remove friction across discovery, self‑serve, and assisted support
Collaborate with RevOps on segmentation, targeting, and measurement to ensure digital motions support acquisition, retention, expansion, and referral
Coordinate with regional support leaders to protect first response time SLAs around events and launches, and to localize effectively
Maintain a high bar for quality, governance, and compliance across digital CX assets and automations

What we offer

Highly competitive cash compensation, equity, and benefits

Fulltime

Office Experience and Operations Manager

MATTE is looking for a highly responsible, hospitality-minded Office Experience ...

Location

United States , New York

Salary:

75000.00 - 80000.00 USD / Year

MATTE Projects

Expiration Date

Until further notice

Requirements

Ability to be onsite Monday–Friday, 9:30 AM–6:00 PM
Able to lift up to 15 lbs
2+ years of experience in office or facilities management, ideally in a creative or agency environment
Strong background or interest in hospitality, office culture, or experience design
A proactive, positive, and resourceful attitude with a high level of ownership
Strong proficiency in IT system and roll-out
Warm, approachable demeanor with excellent interpersonal communication skills
Exceptionally detail-oriented, organized, and calm under pressure
A genuine passion for creating thoughtful, inspiring environments where people want to be

Job Responsibility

Oversee general office communications, announcements, and overall operations of MATTE’s New York headquarters
Order and maintain inventory of kitchen, office, and facilities supplies
Liaise with facility management vendors, including cleaning, catering, and security to ensure high-level, ongoing services and seamless operations
Manage, coordinate, and schedule all system maintenance and repairs
monitor system performance
Implement and supervise maintenance programs related to interior and exterior conditions and appearance of the office
Manager all IT responsibilities with our IT vendor
Manage front desk operations, including reception, package/mail intake, office access, and employee requests
Support scheduling needs and ad-hoc operations projects with the People, Operations and Executive teams
Ensure all common areas (lobby, kitchen, restrooms, meeting rooms) are always maintained to the highest standard of cleanliness and design aesthetic

What we offer

Full Medical, Dental, and Vision coverage
401k with a competitive company contribution max match
Citibike membership
Talkspace membership
Competitive PTO package
End of Year Recharge
Sabbatical Program
12x weeks Paid Parental Leave for all new parents

Fulltime

Customer Service - Worksite Representative

The Worksite Representative serves as the first point of contact for policyholde...

Location

United States , Phoenix

Salary:

20.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience as a Customer Service Representative (call center preferred)
2–3 years of call center customer service experience required
High School Diploma or equivalent required
Strong verbal communication and interpersonal skills
Basic computer proficiency and experience with database systems
Ability to remain calm in stressful situations and simplify complex policy information
Strong attention to detail and time management skills
Flexible schedule to meet business needs

Job Responsibility

Answer incoming calls and assist policyholders with insurance product information
Respond to client questions regarding policy status, claims, billing, or service-related issues
Perform claim intake and document information accurately according to departmental guidelines
Help customers troubleshoot basic technical issues related to online or self‑service tools
Transfer calls to appropriate sales teams when needed to support APV revenue growth
Consistently meet or exceed departmental KPIs including quality, handle time, after‑call work, and overall performance metrics
Follow established guidelines, policies, and procedures to ensure accuracy and compliance
Support organizational improvements by providing feedback to leadership
Participate in a high‑energy team environment and uphold the company’s core values including empathy, ownership, and problem‑solving
Expected to work any shift that falls within the 7:30 AM – 6:00 PM CT operating window

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Technical Program Manager, Connectors

Glean is seeking a Connector TPM to build the "pipes" that feed the Glean Enterp...

Location

United States , Palo Alto

Salary:

198000.00 - 235500.00 USD / Year

Glean

Expiration Date

Until further notice

Requirements

5+ years in TPM, PM, or Engineering
3+ years leading complex B2B SaaS or cloud infrastructure programs
Deep experience in large-scale distributed data pipelines and enterprise identity/security constraints
Experience with AI/ML, data pipelines, and API integrations
Proven ability to turn ambiguous problems into clear roadmaps, influence architectural designs with staff engineers, and lead rigorous operating rhythms like design reviews and post-mortems
Excellent written and verbal communication: able to write crisp technical program docs and status updates, and comfortable presenting trade‑offs and recommendations to engineering and product leadership
A builder mindset and high ownership: willing to get into logs, dashboards, and traces
comfortable defining new processes and iterating quickly based on what you learn in production

Job Responsibility

Own multi‑quarter programs across our highest‑impact connectors (Microsoft 365, Google Workspace, Slack, Atlassian, Salesforce, GitHub, etc.) and the platform capabilities that power all connectors
Work closely with tech leads and architects on system design, scalability, and reliability of our connectors stack
Design the operating model and technical roadmap that allows us to scale from dozens to hundreds of high‑quality connectors without linear increases in operational burden
Technical Leadership: Lead design reviews to balance immediate customer needs with long-term platform scalability
Operational Excellence: Drive connector reliability by setting strict SLOs for data freshness and error rates. Build the telemetry and root-cause culture needed to shift from reactive fixes to proactive, high-uptime operations
Lifecycle Management: Manage the full connector lifecycle from intake and compliance to GTM launch

What we offer

Medical, Vision, and Dental coverage
generous time-off policy
opportunity to contribute to your 401k plan
home office improvement stipend
annual education and wellness stipends
vibrant company culture through regular events
healthy lunches daily

Fulltime

Creative Project Manager

This CPM is the internal creative group engine, linking all functions, and manag...

Location

United States , Playa Vista

Salary:

50.00 - 60.00 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

3-6 years as a Creative Project Manager with an advertising agency or in-house creative group
Experience leading a high volume of projects across multiple digital social platforms (Facebook, TikTok, Instagram, Pinterest, etc.)
Strong understanding of social media trends, creative formats, and digital storytelling best practices
Experience with Workfront or similar PM software preferred

Job Responsibility

Partner with Creative Account Management on project intake ensuring that resources are appropriately assigned, and jobs are opened in Workfront
Ensure alignment across multiple Style Campaign teams and the social creative team for cohesion on concepts
Partner and work with Style Campaign Project Managers to align on shared reviews and milestones when applicable
Develop detailed project schedules, working with account, creative and production team members on input and alignment
Manage multiple concurrent digital projects such as video, static, carousel, story, and ensuring deadlines, specs, and quality standards are met
Keep project team updated on key milestones, timeline shifts, and changes in deliverables
Drive social-first campaign initiatives from ideation through delivery across digital platforms including Facebook, TikTok, Pinterest, Instagram, etc.
Provide detailed support for the creative team and be a “righthand” to the creative lead through the creative development process
Ensure project milestones and documents are updated in Workfront as projects progress through the agency
Lead internal status meetings and share status documents to ensure clarity of weekly milestones, meetings, and deliverables

What we offer

subsidized health, vision, and dental plans
paid sick leave
retirement plans with a match

Senior Business Analyst

We’re hiring a Senior Business Analyst to turn business needs into clear, testab...

Location

Spain , Barcelona

Salary:

Not provided

Gipo

Expiration Date

Until further notice

Requirements

3 to 5+ years as a Business Analyst in Salesforce environment
Strong requirements engineering (stories, Acceptance Criteria), process mapping, and stakeholder facilitation (experience with GTM teams ideal)
Solid data literacy (object/field design, mappings, basic SQL/Sheets)
Experience coordinating UAT and working across product, engineering, or operations teams
Confidence with Jira/Confluence and diagramming tools (Miro/Figma)
Excellent written and spoken English

Job Responsibility

Own requirements from intake to DoR: Produce user stories with acceptance criteria and non-functional requirements (performance, security, scale)
Continuously work with stakeholders to improve quality of request, fulfilling our Definition of Ready with high standards
Partner with architects/engineering to align on solution design
Support PM on requirements discovery with stakeholders
Support reporting & analytics needs (fields, definitions, dashboards) with RevOps/BI
Define data models/taxonomies, prepare data mapping and support migration/cutover planning
Prepare and run UAT with business users
track defects to acceptance
contribute to release notes
Contribute to Business and Technical refinement meetings as well as Prioritisation sessions

What we offer

Healthcare insurance
Wellness that works for you – from gym memberships to mental health support
Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge
ESOP (Employee Share Option Plan) after 6 months with us, available from specific seniority levels
Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave
Career Growth – lots of chances to learn, develop, and explore new paths
A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment
Flexibility That Works for You – Remote work and flexible hours

Fulltime

Senior Salesforce Business Analyst

We’re midway through migrating our global operations to Salesforce as our core C...

Location

Spain , Barcelona

Salary:

Not provided

Gipo

Expiration Date

Until further notice

Requirements

3 to 5+ years as a Business Analyst in Salesforce environment
Strong requirements engineering (stories, Acceptance Criteria), process mapping, and stakeholder facilitation (experience with GTM teams ideal)
Solid data literacy (object/field design, mappings, basic SQL/Sheets)
Experience coordinating UAT and working across product, engineering, or operations teams
Confidence with Jira/Confluence and diagramming tools (Miro/Figma)
Excellent written and spoken English

Job Responsibility

Own requirements from intake to DoR: Produce user stories with acceptance criteria and non-functional requirements (performance, security, scale)
Continuously work with stakeholders to improve quality of request, fulfilling our Definition of Ready with high standards
Partner with architects/engineering to align on solution design
Support PM on requirements discovery with stakeholders
Support reporting & analytics needs (fields, definitions, dashboards) with RevOps/BI
Define data models/taxonomies, prepare data mapping and support migration/cutover planning
Prepare and run UAT with business users
track defects to acceptance
contribute to release notes
Contribute to Business and Technical refinement meetings as well as Prioritisation sessions

What we offer

Healthcare insurance
Wellness that works for you – from gym memberships to mental health support
Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge
ESOP (Employee Share Option Plan) after 6 months with us, available from specific seniority levels
Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave
Career Growth – lots of chances to learn, develop, and explore new paths
A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment
Flexibility That Works for You – Remote work and flexible hours

Fulltime

Senior Salesforce Business Analyst

We’re midway through migrating our global operations to Salesforce as our core C...

Location

Poland , Warsaw

Salary:

Not provided

Gipo

Expiration Date

Until further notice

Requirements

3 to 5+ years as a Business Analyst in Salesforce environment
Strong requirements engineering (stories, Acceptance Criteria), process mapping, and stakeholder facilitation (experience with GTM teams ideal)
Solid data literacy (object/field design, mappings, basic SQL/Sheets)
Experience coordinating UAT and working across product, engineering, or operations teams
Confidence with Jira/Confluence and diagramming tools (Miro/Figma)
Excellent written and spoken English

Job Responsibility

Own requirements from intake to DoR: Produce user stories with acceptance criteria and non-functional requirements (performance, security, scale)
Continuously work with stakeholders to improve quality of request, fulfilling our Definition of Ready with high standards
Partner with architects/engineering to align on solution design
Support PM on requirements discovery with stakeholders
Support reporting & analytics needs (fields, definitions, dashboards) with RevOps/BI
Define data models/taxonomies, prepare data mapping and support migration/cutover planning
Prepare and run UAT with business users
track defects to acceptance
contribute to release notes
Contribute to Business and Technical refinement meetings as well as Prioritisation sessions

What we offer

Healthcare insurance
Wellness that works for you – from gym memberships to mental health support
Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge
ESOP (Employee Share Option Plan) after 6 months with us, available from specific seniority levels
Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave
Career Growth – lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects
A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment
Flexibility That Works for You – Remote work and flexible hours
You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna

Fulltime

Intake operative pm

360 Resourcing Solutions

Location:
United Kingdom , Downpatrick

Category:
Manufacturing

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

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