Intake Officer

We are seeking a compassionate and organised Intake Officer to join our Health, Economic and Social Inclusion branch. This role is often the first point of contact for people accessing Community Gateway services and plays a vital role in ensuring individuals and families receive timely, respectful and appropriate support. Working as part of a supportive team and under general direction, you will provide intake, assessment, information and referral services through face-to-face, telephone, email and virtual enquiries. You will also support the day-to-day operations of the Casino Neighbourhood Centre and contribute to positive community engagement.