CrawlJobs Logo
Robert Half Logo Robert Half · Legal

Intake Coordinator

United States, Houston · Job Posted May 29, 2026
Apply Position
Job Link Share

Job Description

We are looking for a compassionate and detail-oriented Intake Coordinator to support a busy plaintiff personal injury litigation team in Houston, Texas. This position serves as an important first point of contact for prospective clients, helping them feel heard while collecting the information needed to assess new matters. The ideal candidate is comfortable managing frequent phone interactions, handling sensitive conversations professionally, and keeping intake records organized and up to date.

Job Responsibility

  • Serve as the initial contact for potential clients by answering incoming calls and responding with professionalism and empathy
  • Conduct thorough intake conversations to collect key facts, injury details, and other information needed for case evaluation
  • Review new inquiries in accordance with firm guidelines to help identify matters that may be appropriate for representation
  • Enter and maintain accurate client and case information in the firm’s case management platform and related systems
  • Arrange consultations between prospective clients and attorneys and help facilitate a smooth transition into the onboarding process
  • Obtain and organize supporting materials, including records and documents related to claims, treatment, and injuries
  • Follow up with prospective clients and referral sources to maintain communication and move matters forward in a timely manner
  • Work closely with attorneys and administrative staff to ensure the intake workflow remains efficient and client-focused

Requirements

  • At least 2 years of experience as a case manager, intake coordinator, legal support, or a related role
  • Prior background in plaintiff personal injury is strongly preferred
  • Strong verbal and written communication skills with the ability to speak tactfully about sensitive client situations
  • Demonstrated ability to stay organized, manage multiple priorities, and perform accurately in a high-volume setting
  • Proficiency with Microsoft Office, data entry, and case management software
  • Experience handling inbound telephone communications and maintaining accurate records.

Nice to have

Bilingual English and Spanish skills are preferred but not required

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligibility to enroll in our company 401(k) plan
Robert Half - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Intake Coordinator

8 matching positions

Intake Coordinator

The Intake Coordinator will work under the Intake Manager, tracking and timely f...
Location
Location
United States , Worcester
Salary
Salary:
24.00 USD / Hour
aveanna.com Logo
Aveanna Healthcare
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma/GED or a college degree
  • College degree preferred – Experience will be considered in placement of degree
  • Must be able to work after hours on-call schedule
  • Proficient Microsoft Office skills
  • Proficient typing skills
  • Effective Communication
Job Responsibility
Job Responsibility
  • Manages communication with physicians, patients, families and referral sources to ensure there is effective coordination of home care services referrals
  • System entry and transfer of pertinent information to client’s physician, therapists and agency staff members
  • This position may have weekend responsibilities depending on the needs of the business
  • Respond to all electronic referrals in a timely manner
  • Answering phones and delivering 5-star customer service
  • Communication between Referral sources and locations to ensure proper documentation is obtained
  • Verification of Physicians
  • Ensuring PCP to sign orders
  • Last PCP appointment
  • Confirming 90 days prior of confirmed 30 days post on community referrals
What we offer
What we offer
  • Health, Dental, Vision and Life Insurance
  • Competitive Salary
  • Quarterly Bonus Structure
  • Yearly earning potential of up to 70K
  • 2 Weeks Vacation (3 weeks after year 1)
  • Mileage Reimbursement
  • 1 Week Sick time
  • 401(k) Savings Plan with Employer Matching
  • Paid Training & Continuous Professional Development
  • Complete EMR System
  • Fulltime
Read More
Arrow Right

Intake Coordinator

We are seeking a compassionate and detail-oriented Intake Coordinator to join ou...
Location
Location
United States , Aston
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in intake, admissions, customer service, healthcare administration, or office support preferred
  • Strong communication and interpersonal skills
  • Excellent organizational skills and attention to detail
  • Proficiency with Microsoft Office and data entry systems
  • Ability to handle confidential information with professionalism and discretion
  • Strong multitasking and time management skills
  • Ability to work effectively in a fast-paced environment
Job Responsibility
Job Responsibility
  • Serve as the primary point of contact for new clients, patients, or referrals
  • Answer incoming calls and respond to inquiries in a professional and timely manner
  • Collect, review, and verify intake information, documentation, and required forms
  • Schedule appointments, assessments, or consultations as needed
  • Enter and maintain accurate information in company databases, EMR, or CRM systems
  • Coordinate with internal departments, providers, or case managers to facilitate the intake process
  • Verify insurance, benefits, or eligibility information when applicable
  • Explain intake procedures, required documentation, and next steps to clients or patients
  • Maintain confidentiality and ensure compliance with HIPAA or other applicable privacy regulations
  • Track intake status and follow up on missing information or incomplete documentation
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Company 401(k) plan
  • Free online training
  • Fulltime
Read More
Arrow Right

Intake Coordinator

We are looking for an Intake Coordinator to support high-volume intake operation...
Location
Location
United States , Cleveland
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience handling client intake, document processing, or application review in an administrative or operations-focused role
  • Ability to work accurately in a production environment where volume, speed, and attention to detail are equally important
  • Familiarity with content management systems and the ability to organize digital records in a structured manner
  • Working knowledge of client application workflows and document verification practices
  • Strong organizational skills with the ability to manage multiple tasks and maintain consistent follow-through
  • Clear written and verbal communication skills and a dependable, team-oriented work style.
Job Responsibility
Job Responsibility
  • Receive, review, and log incoming client applications and supporting documents with a strong focus on completeness and accuracy
  • Coordinate the intake workflow by organizing materials, routing items to the appropriate next step, and tracking progress through established procedures
  • Maintain electronic and physical records within the content management system to support timely retrieval and consistent document control
  • Prepare, scan, index, and archive files, including work related to microfilm and other record retention processes
  • Monitor daily production volumes and help keep intake activities on schedule within a deadline-driven environment
  • Identify missing information or processing issues, escalate concerns when needed, and follow through to resolution
  • Communicate clearly with internal teams to confirm documentation requirements and support efficient case handling.
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Intake Coordinator

We are looking for an Intake Coordinator to support leave administration and emp...
Location
Location
United States , Minneapolis
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in intake coordination, leave administration, employee support, or a related HR operations role
  • Ability to review documentation carefully and make informed decisions based on policy and process guidelines
  • Strong data entry skills with experience working in case management, content management, or similar systems
  • Comfortable handling escalated questions and resolving issues in a detail-focused, service-oriented manner
  • Working knowledge of payroll processing and record maintenance in a fast-paced production environment
  • Clear verbal and written communication skills, including the ability to explain benefits and leave information to employees and managers
  • Proficiency with client intake processes, client applications, and digital record systems such as CMS platforms
  • Strong attention to detail, organization, and the ability to manage multiple tasks with accuracy
Job Responsibility
Job Responsibility
  • Review leave-related forms and supporting records to determine appropriate case outcomes and next steps
  • Address non-routine issues and escalated concerns by researching details thoroughly and providing clear, accurate resolution
  • Speak with employees to understand their situation, answer questions, and explain how leave programs and related benefits may apply
  • Enter information into designated systems and complete transactions with a high degree of accuracy and timeliness
  • Maintain organized case files and tracking records to support compliance, reporting, and follow-up activities
  • Process payroll-related items connected to leave activity in accordance with established procedures
  • Carry out HR workflow tasks within healthcare management and case administration tools to keep cases moving efficiently
  • Deliver guidance and training sessions for managers on leave practices, documentation expectations, and process awareness
  • Educate employees on accruals, COBRA, short-term disability, and long-term disability as they relate to time away from work
What we offer
What we offer
  • medical insurance
  • vision insurance
  • dental insurance
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Intake Coordinator

We are looking for an Intake Coordinator to join a fully onsite team in a contra...
Location
Location
United States , Norwell
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in client intake, admissions, or care coordination within a healthcare-related setting
  • Working knowledge of healthcare operations and familiarity with documentation processes tied to client onboarding
  • Experience handling client applications and reviewing records for completeness and accuracy
  • Comfort using healthcare informatics platforms or similar electronic systems for data entry and case tracking
  • Background supporting home health agencies or comparable care environments is preferred
  • Strong communication skills with the ability to interact professionally with clients and internal stakeholders
  • Excellent organizational skills and a detail-oriented approach to managing multiple active cases
Job Responsibility
Job Responsibility
  • Manage incoming client referrals and intake requests, ensuring each case is entered accurately and processed in a timely manner
  • Collect, review, and organize application materials and supporting documentation needed to move clients through the onboarding process
  • Communicate with clients, families, and internal teams to clarify missing information and provide updates on intake status
  • Maintain accurate records within intake and healthcare information systems while following established documentation standards
  • Coordinate with operational staff to support service setup and ensure new cases are routed appropriately
  • Monitor intake activity, track outstanding items, and follow up consistently to keep files progressing without delay
  • Provide administrative support related to home health intake functions, helping the team maintain efficient daily operations
What we offer
What we offer
  • medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • 401(k) plan
Read More
Arrow Right

Intake Coordinator

We are looking for a detail-focused Intake Coordinator to join an onsite team in...
Location
Location
United States , Downers Grove
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2 years of experience in intake coordination, administrative support, order processing, customer service, or data entry
  • Strong attention to detail with the ability to review documentation carefully and spot discrepancies quickly
  • Ability to manage multiple priorities in a fast-paced production or operations environment
  • Clear written and verbal communication skills with a dependable and detail-focused approach
  • Experience working with multiple systems, including databases, content management systems, or similar platforms
  • Solid organizational and time-management skills with the ability to follow structured processes
  • Proficiency with Microsoft Office applications such as Outlook, Word, and Excel
  • A team-oriented mindset and willingness to learn new tools, procedures, and intake workflows
Job Responsibility
Job Responsibility
  • Examine incoming orders, applications, and supporting documents to confirm all required information is present and accurate before processing
  • Enter, update, and maintain records across internal databases, content management systems, and administrative tracking tools
  • Investigate incomplete, conflicting, or incorrect information and follow up with customers or internal partners to secure clarification
  • Communicate professionally with clients and team members regarding status updates, documentation needs, and intake-related questions
  • Support daily intake workflows tied to operational, shipping, receiving, or production-related activities as needed
  • Maintain organized files and audit-ready documentation to support accurate recordkeeping and smooth handoffs between departments
  • Partner with cross-functional teams to help keep requests moving through each stage of the process without unnecessary delays
  • Provide general administrative assistance that supports department efficiency and consistent customer satisfaction
Read More
Arrow Right

Intake Coordinator

We are looking for an Intake Coordinator to support client onboarding and intake...
Location
Location
United States , Plantation
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience supporting client intake, admissions, or onboarding activities in an administrative or service-based environment
  • Familiarity with client application processing and document review with strong attention to detail
  • Background in social work, human services, or a related field is preferred
  • Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook
  • Strong written and verbal communication skills with the ability to interact professionally and empathetically
  • Ability to manage multiple priorities, maintain accurate records, and meet deadlines in a structured workflow
  • High level of organization, discretion, and reliability when handling sensitive client information
Job Responsibility
Job Responsibility
  • Welcome new clients and guide them through intake steps, ensuring all required information is collected accurately and efficiently
  • Review client applications for completeness, follow up on missing details, and keep documentation current in internal records
  • Coordinate communication between clients and internal teams to support timely service initiation and issue resolution
  • Maintain organized electronic and manual files using Microsoft Office tools to track intake activity and related documentation
  • Provide clear information to clients regarding forms, procedures, and next steps while delivering respectful and attentive support
  • Monitor intake workflows, identify delays or inconsistencies, and escalate concerns when additional assistance is needed
  • Prepare routine reports, data summaries, and correspondence to support daily operations and program tracking
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Intake Coordinator

We are looking for an Intake Coordinator to support client onboarding and intake...
Location
Location
United States , Lauderhill
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience supporting client intake, admissions, or onboarding activities in an administrative or service-based environment
  • Familiarity with client application processing and document review with strong attention to detail
  • Background in social work, human services, or a related field is preferred
  • Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook
  • Strong written and verbal communication skills with the ability to interact professionally and empathetically
  • Ability to manage multiple priorities, maintain accurate records, and meet deadlines in a structured workflow
  • High level of organization, discretion, and reliability when handling sensitive client information.
Job Responsibility
Job Responsibility
  • Welcome new clients and guide them through intake steps, ensuring all required information is collected accurately and efficiently
  • Review client applications for completeness, follow up on missing details, and keep documentation current in internal records
  • Coordinate communication between clients and internal teams to support timely service initiation and issue resolution
  • Maintain organized electronic and manual files using Microsoft Office tools to track intake activity and related documentation
  • Provide clear information to clients regarding forms, procedures, and next steps while delivering respectful and attentive support
  • Monitor intake workflows, identify delays or inconsistencies, and escalate concerns when additional assistance is needed
  • Prepare routine reports, data summaries, and correspondence to support daily operations and program tracking
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
  • Fulltime
Read More
Arrow Right