Intake Coordinator Job at Robert Half (Downers Grove)

Intake Coordinator

We are looking for a compassionate and detail-oriented Intake Coordinator to sup...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience as a case manager, intake coordinator, legal support, or a related role
Prior background in plaintiff personal injury is strongly preferred
Strong verbal and written communication skills with the ability to speak tactfully about sensitive client situations
Demonstrated ability to stay organized, manage multiple priorities, and perform accurately in a high-volume setting
Proficiency with Microsoft Office, data entry, and case management software
Experience handling inbound telephone communications and maintaining accurate records.

Job Responsibility

Serve as the initial contact for potential clients by answering incoming calls and responding with professionalism and empathy
Conduct thorough intake conversations to collect key facts, injury details, and other information needed for case evaluation
Review new inquiries in accordance with firm guidelines to help identify matters that may be appropriate for representation
Enter and maintain accurate client and case information in the firm’s case management platform and related systems
Arrange consultations between prospective clients and attorneys and help facilitate a smooth transition into the onboarding process
Obtain and organize supporting materials, including records and documents related to claims, treatment, and injuries
Follow up with prospective clients and referral sources to maintain communication and move matters forward in a timely manner
Work closely with attorneys and administrative staff to ensure the intake workflow remains efficient and client-focused

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Intake Coordinator

We are looking for an Intake Coordinator to support client onboarding and intake...

Location

United States , Plantation

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting client intake, admissions, or onboarding activities in an administrative or service-based environment
Familiarity with client application processing and document review with strong attention to detail
Background in social work, human services, or a related field is preferred
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook
Strong written and verbal communication skills with the ability to interact professionally and empathetically
Ability to manage multiple priorities, maintain accurate records, and meet deadlines in a structured workflow
High level of organization, discretion, and reliability when handling sensitive client information

Job Responsibility

Welcome new clients and guide them through intake steps, ensuring all required information is collected accurately and efficiently
Review client applications for completeness, follow up on missing details, and keep documentation current in internal records
Coordinate communication between clients and internal teams to support timely service initiation and issue resolution
Maintain organized electronic and manual files using Microsoft Office tools to track intake activity and related documentation
Provide clear information to clients regarding forms, procedures, and next steps while delivering respectful and attentive support
Monitor intake workflows, identify delays or inconsistencies, and escalate concerns when additional assistance is needed
Prepare routine reports, data summaries, and correspondence to support daily operations and program tracking

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Intake Coordinator

We are looking for an Intake Coordinator to support client onboarding and intake...

Location

United States , Lauderhill

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting client intake, admissions, or onboarding activities in an administrative or service-based environment
Familiarity with client application processing and document review with strong attention to detail
Background in social work, human services, or a related field is preferred
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook
Strong written and verbal communication skills with the ability to interact professionally and empathetically
Ability to manage multiple priorities, maintain accurate records, and meet deadlines in a structured workflow
High level of organization, discretion, and reliability when handling sensitive client information.

Job Responsibility

Welcome new clients and guide them through intake steps, ensuring all required information is collected accurately and efficiently
Review client applications for completeness, follow up on missing details, and keep documentation current in internal records
Coordinate communication between clients and internal teams to support timely service initiation and issue resolution
Maintain organized electronic and manual files using Microsoft Office tools to track intake activity and related documentation
Provide clear information to clients regarding forms, procedures, and next steps while delivering respectful and attentive support
Monitor intake workflows, identify delays or inconsistencies, and escalate concerns when additional assistance is needed
Prepare routine reports, data summaries, and correspondence to support daily operations and program tracking

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Intake Coordinator

We are looking for an Intake Coordinator to support a mission-driven organizatio...

Location

United States , Worthington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in intake coordination, customer service, call center support, or a related client-facing role.
Background in healthcare, social services, nonprofit organizations, or a similar service-oriented environment.
Demonstrated ability to handle multiple responsibilities at once while staying organized and accurate.
Strong interpersonal skills with a compassionate and empathetic approach to client interactions.
Confidence using computer systems and communication platforms, including Microsoft Teams.
Ability to document information thoroughly and maintain confidentiality when handling sensitive records.
Clear verbal and written communication skills with a focus on professionalism and responsiveness.

Job Responsibility

Respond to incoming client calls and inquiries with professionalism, empathy, and a service-focused approach.
Guide individuals through the intake process by collecting required information and ensuring records are complete and accurate.
Coordinate referrals, appointments, and follow-up activities to help clients access appropriate services in a timely manner.
Maintain organized documentation and update intake data within internal systems using strong technical skills.
Communicate clearly with internal teams through tools such as Microsoft Teams to share updates and resolve client-related questions.
Manage a high volume of requests while balancing competing priorities and maintaining attention to detail.
Provide support to clients and stakeholders by explaining processes, answering questions, and addressing concerns effectively.

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Intake Coordinator

We are looking for an Intake Coordinator to support legal operations in Newark, ...

Location

United States , Newark

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience supporting client intake, records coordination, or administrative operations in a detail-focused setting
Ability to work accurately with client applications, document records, and high-volume data entry tasks
Familiarity with microfilm retrieval or archival record-handling processes is preferred
Experience using a content management system (CMS) to track, store, and manage information
Strong attention to detail and the ability to identify inconsistencies or missing documentation
Comfortable working in a production-driven environment with shifting priorities and deadlines
Effective written and verbal communication skills and a collaborative approach to problem-solving

Job Responsibility

Review and organize incoming client documents and application materials to ensure completeness and accuracy
Enter, update, and maintain case-related information within the content management system in a timely manner
Coordinate intake activities to support smooth document flow across a high-volume legal production environment
Retrieve, catalog, and manage records stored in microfilm and related archival sources when needed
Communicate with internal teams to clarify missing details and resolve discrepancies in submitted materials
Monitor intake queues and prioritize assignments to meet service expectations and operational deadlines
Prepare and maintain organized digital and physical files in accordance with established handling procedures

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Intake Coordinator

We are looking for an Intake Coordinator to support high-volume client onboardin...

Location

United States , New Haven

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting client intake, document intake, or administrative processing activities
Working knowledge of client application systems and data entry practices in a structured workflow environment
Familiarity with content management systems and electronic document organization
Exposure to microfilm handling, record retrieval, or image-based document processes
Ability to work accurately in a fast-paced production environment with consistent attention to detail
Strong organizational skills with the ability to manage multiple items at different stages of intake
Effective written and verbal communication skills for coordinating with internal teams and clarifying information
Proficiency using standard office software and digital tools for record management and task tracking

Job Responsibility

Receive and review incoming client files and application materials to confirm completeness and readiness for processing
Enter, update, and organize intake information within client application platforms and content management systems
Prepare, scan, index, and retrieve records, including microfilm-related materials, to support accurate documentation workflows
Monitor assigned intake tasks in a production-driven setting while meeting quality expectations and turnaround targets
Coordinate the movement of client documents between intake channels and internal processing teams to keep work progressing smoothly
Identify missing, unclear, or inconsistent information and follow established procedures to resolve issues promptly
Maintain orderly digital and physical records so documents can be accessed, tracked, and audited when needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Intake Coordinator

Location

United States , South San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in administrative support, reception, customer service, or a similar position
Strong verbal and written communication skills with the ability to interact effectively with diverse individuals
Ability to manage several responsibilities at once and adjust priorities based on daily needs
High level of accuracy and attention to detail when completing data entry and administrative tasks
Working knowledge of Microsoft Office applications and general computer skills
Comfortable working collaboratively with team members in a service-oriented environment
Ability to remain dependable, composed, and detail oriented in a busy front desk setting

Job Responsibility

Welcome visitors, residents, and service providers at the front desk while maintaining a detail-oriented and supportive presence
Handle incoming packages, mail, food deliveries, and donated items, ensuring materials are sorted and distributed appropriately
Assist with client check-in and check-out activities and provide general intake support as needed
Enter and update information accurately in internal records and other administrative documents
Provide coverage for breaks and meal periods to help maintain smooth front desk and site operations
Support clients with medication-related coordination in accordance with site procedures
Replenish common area and day room supplies to keep shared spaces stocked and orderly
Conduct regular walkthroughs of the facility and surrounding areas and help monitor adherence to site expectations
Communicate rules clearly, document concerns, and issue notices when necessary while maintaining a respectful approach
Deliver courteous customer service to clients, guests, and staff in a fast-paced team setting

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Parttime

Intake Coordinator

The Intake Coordinator will work under the Intake Manager, tracking and timely f...

Location

United States , Worcester

Salary:

24.00 USD / Hour

Aveanna Healthcare

Expiration Date

Until further notice

Requirements

High school diploma/GED or a college degree
College degree preferred – Experience will be considered in placement of degree
Must be able to work after hours on-call schedule
Proficient Microsoft Office skills
Proficient typing skills
Effective Communication

Job Responsibility

Manages communication with physicians, patients, families and referral sources to ensure there is effective coordination of home care services referrals
System entry and transfer of pertinent information to client’s physician, therapists and agency staff members
This position may have weekend responsibilities depending on the needs of the business
Respond to all electronic referrals in a timely manner
Answering phones and delivering 5-star customer service
Communication between Referral sources and locations to ensure proper documentation is obtained
Verification of Physicians
Ensuring PCP to sign orders
Last PCP appointment
Confirming 90 days prior of confirmed 30 days post on community referrals

What we offer

Health, Dental, Vision and Life Insurance
Competitive Salary
Quarterly Bonus Structure
Yearly earning potential of up to 70K
2 Weeks Vacation (3 weeks after year 1)
Mileage Reimbursement
1 Week Sick time
401(k) Savings Plan with Employer Matching
Paid Training & Continuous Professional Development
Complete EMR System

Fulltime

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