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The Intake Coordinator will work under the Intake Manager, tracking and timely follow-up for all referrals made to the agency ensuring compliance with Aveanna Healthcare policies, procedures and federal/state regulations and guidelines. The position will provide an end to end 5 Star referral experience differentiating Aveanna Healthcare in their marketplace and upholding the Aveanna Healthcare Mission in every interaction.
Job Responsibility:
Manages communication with physicians, patients, families and referral sources to ensure there is effective coordination of home care services referrals
System entry and transfer of pertinent information to client’s physician, therapists and agency staff members
This position may have weekend responsibilities depending on the needs of the business
Respond to all electronic referrals in a timely manner
Answering phones and delivering 5-star customer service
Communication between Referral sources and locations to ensure proper documentation is obtained
Verification of Physicians
Ensuring PCP to sign orders
Last PCP appointment
Confirming 90 days prior of confirmed 30 days post on community referrals
Verification of insurances to ensure coverage of services
Obtain Face to Face with all clients
Chart creation for patients to include Demographics and primary DX coding
Requirements:
High school diploma/GED or a college degree
College degree preferred – Experience will be considered in placement of degree
Must be able to work after hours on-call schedule
Proficient Microsoft Office skills
Proficient typing skills
Effective Communication
What we offer:
Health, Dental, Vision and Life Insurance
Competitive Salary
Quarterly Bonus Structure
Yearly earning potential of up to 70K
2 Weeks Vacation (3 weeks after year 1)
Mileage Reimbursement
1 Week Sick time
401(k) Savings Plan with Employer Matching
Paid Training & Continuous Professional Development
Complete EMR System
Up to 80 hours of vacation accrual in the first year
48 hours of sick time accrual
1 8-hour fun day
1 8-hour inclusion day
Vacation hours accrual will increase to 120 hours of vacation after 1st year