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Aveanna Healthcare Logo Aveanna Healthcare · Office Administration

Intake Coordinator

United States, Worcester Employment contract 24.00 USD / Hour · Job Posted May 04, 2026
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Job Description

The Intake Coordinator will work under the Intake Manager, tracking and timely follow-up for all referrals made to the agency ensuring compliance with Aveanna Healthcare policies, procedures and federal/state regulations and guidelines. The position will provide an end to end 5 Star referral experience differentiating Aveanna Healthcare in their marketplace and upholding the Aveanna Healthcare Mission in every interaction.

Job Responsibility

  • Manages communication with physicians, patients, families and referral sources to ensure there is effective coordination of home care services referrals
  • System entry and transfer of pertinent information to client’s physician, therapists and agency staff members
  • This position may have weekend responsibilities depending on the needs of the business
  • Respond to all electronic referrals in a timely manner
  • Answering phones and delivering 5-star customer service
  • Communication between Referral sources and locations to ensure proper documentation is obtained
  • Verification of Physicians
  • Ensuring PCP to sign orders
  • Last PCP appointment
  • Confirming 90 days prior of confirmed 30 days post on community referrals
  • Verification of insurances to ensure coverage of services
  • Obtain Face to Face with all clients
  • Chart creation for patients to include Demographics and primary DX coding

Requirements

  • High school diploma/GED or a college degree
  • College degree preferred – Experience will be considered in placement of degree
  • Must be able to work after hours on-call schedule
  • Proficient Microsoft Office skills
  • Proficient typing skills
  • Effective Communication

What we offer

  • Health, Dental, Vision and Life Insurance
  • Competitive Salary
  • Quarterly Bonus Structure
  • Yearly earning potential of up to 70K
  • 2 Weeks Vacation (3 weeks after year 1)
  • Mileage Reimbursement
  • 1 Week Sick time
  • 401(k) Savings Plan with Employer Matching
  • Paid Training & Continuous Professional Development
  • Complete EMR System
  • Up to 80 hours of vacation accrual in the first year
  • 48 hours of sick time accrual
  • 1 8-hour fun day
  • 1 8-hour inclusion day
  • Vacation hours accrual will increase to 120 hours of vacation after 1st year
  • Cell phone
  • On call reimbursement
  • Mileage reimbursement
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