Intake Coordinator

• Process incoming patient referrals in the electronic medical record system, ensuring the accuracy of demographic and clinical data
• Review clinical documentation to confirm patient eligibility for services and compliance with established criteria
• Schedule appointments with patients and update intake boards with accurate service dates
• Verify insurance coverage and benefits for Medicare, Medicaid, and commercial plans using online tools
• Evaluate incoming referrals and determine appropriateness for home care services
• Collaborate with other intake staff to collect and organize all necessary information for referrals
• Participate in weekend rotations to provide departmental support during holidays and weekends
• Build and maintain relationships with referring medical practices to enhance communication and cooperation
• Perform additional duties as required to support departmental operations

• High School Diploma or equivalent
• an Associate's degree is preferred
• Proficiency in data entry and navigating electronic medical record systems
• Prior experience working with health insurance processes and policies
• Knowledge of medical terminology and familiarity with treatment plans
• Strong customer service skills with a focus on follow-up and communication
• Excellent organizational abilities and experience in case management is a plus

Excellent organizational abilities and experience in case management is a plus

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan